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SunExpress


1,395 reviews
Headquarters: PO Box 28, Antalya 07230 Turkey 011 90 444 0 797 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,395 Reviews from our TripAdvisor Community

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1,395 reviews from our community

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Showing 146: English reviews
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed 4 days ago
NEW
via mobile

Brand new airplane, professional pilot and staff, very smooth air trip, honest with the timing of the flights, take was exactly as mentioned in the website, very kind staff and helpful, everytime I can flight with I do, highly recommended as one of the best airlines

Domestic Economy Gaziantep - Antalya
Helpful?
Thank hashem08
Stavanger, Norway
Level 1 Contributor
3 reviews
Reviewed 1 week ago

It was not possible to pay for food and drinks with visa/MasterCard Did not think that was possible in 2018..

Europe Economy Copenhagen - Izmir
Helpful?
Thank ophamre
Level 6 Contributor
112 reviews
19 helpful votes
Reviewed 1 week ago via mobile

Our flight from Izmir to Van had 40 minutes delay and no one showed any kinds of apologies,they didn't even say sorry.On our flight nothing was served for free not even water. Generally I was not satisfied with the flight but it is cheaper than Turkish airlines but now I know why.

Domestic Economy Izmir - Van
Helpful?
Thank Hananeh H
Level 4 Contributor
31 reviews
21 helpful votes
Reviewed 1 week ago via mobile

Small plane with very little space between both the seats aisle and for the legs. Poor selection in beverages...they ran out of beer,cola and vodka. Maybe they did not stock the plane before take off? They were not able to provide the products they offer in the catalogue. But nice staff and a good pilot. All in all a nice...

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Europe Economy Billund - Antalya

Helpful?
Thank Jannike J
London, United Kingdom
1 review
Reviewed 2 weeks ago

Very poor service no information provided for food or water asked for blanket for kid and they said £20 water for kids again pay first sandwich for kids pay first We used this airline first time if i know all this before we could have choose another airline or could have bring own food and blanket. On arrival in turkey...

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Europe Economy London - Gaziantep

Helpful?
Thank anilanasir
Gostivar, Republic of Macedonia
Level 2 Contributor
6 reviews
Reviewed 3 weeks ago via mobile

Its better to take a flight with Ryanair or Wizzair or EasyJet than with this airline! The plane took us 3 hours longer than rhan the time of flying, the stewardeses speaking on the mic neither a single word you cant understand and its a shame for them because they cant spell english language and it is very important for...

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Europe Economy Antalya - Skopje

Helpful?
Thank willy66666
Nitra, Slovakia
Level 5 Contributor
81 reviews
26 helpful votes
Reviewed 3 weeks ago

There's plenty of leg room, service is nice and their staff are very helpful. The only downhill was there were too many crying chidlren during our flights, but I guest it's normal when you travel the during summer to a summer family destination. I would definitely fly with them again.

Europe Economy Vienna - Antalya
Helpful?
Thank Daciel Y
Luton, United Kingdom
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 4 weeks ago

New plane with plenty of leg room, day time flights and departed on time, flight attendants were friendly and attentive, cheaper than other no frills airlines and included 20kg luggage. I would definitely fly with Sunexpress again. We were a group of 7 friends and we were all sat together.

Europe Economy London - Bodrum
Helpful?
Thank sujata200
Germany
Level 6 Contributor
1,328 reviews
699 helpful votes
Reviewed 4 weeks ago

I really did not expect much, and indeed, it was not worse than Ryanair, at least regarding the check-in procedure. You can book better seats (and preferential boarding) upfront with extra legroom for 20 Euro each way, so, also ok. But then the lines at the airport in Frankfurt were just ridiculous - why do you bother to check in...

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Europe Economy Frankfurt - Antalya

Helpful?
Thank JustOneOfTheMany
Level 2 Contributor
9 reviews
5 helpful votes
Reviewed 4 weeks ago via mobile

We flew back from our holiday in Turkey. It was the only direct day time flight. Although like any other budget airlines you've to pay for all the additional items, the most expensive seat was still cheaper than some other British airlines. We took off at 08:00am and landed on time in Luton. The flight was full and people struggled...

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Europe Economy Antalya - London

Helpful?
Thank ftlondon2018
See travel tips for airlines
“Bring cash with you”
ophamre, 13 Oct 2018 | Read review
“from London for Gaziantep to see my mother in hospital”
anilanasir, 2 Oct 2018 | Read review
“Do not sit in a row 11.... no window”
EgL_13, 17 Sep 2018 | Read review
“Dont make a mistake, (dont) fly with it!”
1988_Homa, 28 Aug 2018 | Read review
“Maybe if they have more expensive daytime flights your experience might be better. I am not going to find out.”
rtrock, 25 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About SunExpress
SunExpress (XQ) is a Turkish airline based in Antalya. It operates from hubs at Adnan Menderes Airport (ADB) and Antalya Airport (AYT). The carrier is jointly owned by Turkish Airlines (TK) and Lufthansa (LH). SunExpress flies to more than 100 destinations, including about 20 cities across Turkey. International flights are available to countries in Europe, Africa and the Middle East. The airline has a fleet of 71 aircraft: Three Airbus A330-200, five Boeing 737-700, three Boeing 737-900ER and 60 Boeing 737-800. Each plane is configured with a single Economy Class cabin.

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