Tours and Tickets

One-Way or Round-Trip Ferry between Cancun and Isla Mujeres provided by Amigo Tours

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One-Way or Round-Trip Ferry between Cancun and Isla Mujeres

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
US$15.00
Date
2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
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Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
Book your one-way or round-trip ferry ticket between Cancun’s Puerto Juarez and Isla Mujeres, departing from either terminal. This transfer takes you aboard an ultra-modern catamaran for a smooth and safe 45-minute ride across the Caribbean Sea. Helpful staff on board ensure punctual and efficient service. With more than 70 crossings per day, these rapid vessels get you to your destination on time.
Highlights
  • Ferry ride on the Ultramar catamaran to Cancun or Isla Mujeres
  • Travel smoothly and efficiently between the two destinations
  • Choose a one-way or round-trip ticket, from early morning through midnight
  • Take a seat inside or settle on the top deck for panoramic views
Important Information
Departure Point
Puerto Juarez, Juárez, 77525 Cancún, Q.R., Mexico
Duration
45m
Return Details
Returns to original departure point
Inclusions
  • Port tax
  • Traveler insurance
Exclusions
  • Hotel pickup and drop-off
  • Food and drinks (available for purchase)
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Additional Info
  • Confirmation will be received at time of booking
  • Schedule is subject to change without notice
  • Smoking is not allowed on board
  • Children over 3.9 feet (1.2 meters) tall must pay full price
  • Maximum luggage weight allowed is 55 pounds (25kg)
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travellers can participate
  • This tour/activity will have a maximum of 99 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
33Reviews
15Q&A
Traveller rating
  • 12
  • 5
  • 1
  • 1
  • 4
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Popular mentions
pwoods2019 wrote a review Dec 2019
Omaha, Nebraska15 contributions6 helpful votes
Reasonable and quick way to get to Isla Mujeres for a wonderful day trip, easy and safe way to get back and forth.
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Date of experience: December 2019
1 Helpful vote
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Response from AmigotoursCalidad, Public Relations Manager at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 1 Jan 2020
Hello! Thank you so much for your comments. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best Regards, Amigo Group
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Sandy B wrote a review Oct 2019
1 contribution
The ferry was clean and fast. Terrific trip. Price was good and ferry was on schedule. Easy to get taxi to and from staging area.
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Date of experience: October 2019
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Response from AmigotoursCalidad, Guest Relations Manager at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 31 Oct 2019
Hello, Thank you for your comments, it is great for us to know you had a wonderful time with us. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best regards, Amigo Group
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Lisakelley29 wrote a review Sep 2019
Wichita, Kansas20 contributions9 helpful votes
Great service.. ferry was always on time and there was someone to help with your bag if you wanted them to.
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Date of experience: September 2019
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Response from AmigotoursCalidad, Guest Relations Manager at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 4 Sep 2019
Hello, Thank you for your comments, it is great for us to know you had a wonderful time with us. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best regards, Amigo Group
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lolo wrote a review Aug 2019
White Salmon, Washington11 contributions9 helpful votes
Going to Isla Mujeres was great, but coming back was a nightmare. Had to wait in a very small very crowded, very hot place for a half an hour, then went to wrong boat, (but was told earlier to get in that line). Then was just told to get off, not told where to go. Thankfully
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Date of experience: July 2019
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Response from AmigotoursCalidad, Guest Relations Manager at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 8 Aug 2019
Hello, Thank you very much for your comments; we are sorry you didn't have the best experience with us. We offer an apology. We would like to follow up on your case. Regards Amigo Group
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Audric623 wrote a review Jun 2019
Throop, Pennsylvania13 contributions2 helpful votes
The ferry was perfectly fine. Clean and on time both ways. I had an issue with the advance purchase though. It took almost 20 minutes for anyone to convert the “voucher” that you get into an actual ticket. Don’t buy in advance, just purchase your tickets at the ferry terminal.
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Date of experience: June 2019
1 Helpful vote
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Response from Amigotours, Director de Relaciones con Clientes at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 6 Jun 2019
Hello. Thank you very much for your comments; we are sorry you didn't have the best experience with us. We offer an apology. Regards Amigo Group
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12
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Amigo Tours
allrein
00
SAGA BOY TOO &crew
From boarding to the island and back flipo shorty flaca El Capitan took such good care of us. On the island Diego w
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337saidd
00
Thank you saga boy too (Filipo)
Amazing ambiance! Phillipo and his crew were so much fun! They change everyone to be positive. They take care of us
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KalleTime
00
Must do!
The best part of my stay in Cancun was on the Catamaran to Isla Mujeres. I do not know how to swim however a staff
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Q8084IXkaylas
00
DO NOT BUY!
Scam for sure! I purchased 2 tickets for around $150usd. Once I arrived I was unable to use the tickets I purchased
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alexissI8533AV
00
SCAM
DO NOT BOOK. Dos Ojos does not accept online tickets ! Go directly there by 10am you can buy tickets there.
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PatB323
00
Add a check in the box for safety
This is a tough one to review. What are you looking for? We purchased the basic package. What you get. Total chaos
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J5708DXjamest
00
Best guide
It is more than a year since we did this tour but it still sticks out in our memory as the best tour that we ever d
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peaceoutclaudia
00
canceled due to covid
canceled due to covid. make sure to call/message and ask before you buy if its even possible to go. we were very di
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abdulchams
00
Great trip
Service was absolutely great. Must upgrade to VIP. Boat has less people and more shade if needed. The crew was very
Read more
bridgettem372
00
Didn’t happen
They canceled my trip due to Covid but have yet to give me a refund. Only contacted me through trip advisor, not Wh
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JanaeCheatham
00
ABSOLUTE MUST DO!!!!
DON'T MIND THE BAD REVIEWS! Maybe they were having a bad day or had a bad crew (hard to believe also but to each th
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T2478QMcesarg
00
THIS IS A SCAM
Do not buy this tickets. This tour does not exist nor they sell tickets online. I made the purchase and could never
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gabzola
00
SCAM
This is a scam!! The cenotes DO NOT sell tickets online! Do not purchase this, this is a scam! No cenotes in Tulum
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rachelbT9545PE
00
FAKE. DO NOT BUY!
This is FAKE. Go to the Dos Ojos cenote without booking ahead. They are wonderful there. DO NOT BOOK this.
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599chanelv
00
Cancun 2020 fun!
Great ambience and guides :) the buffet was great as well as the snorkel. rented a gold cart on isla mujeres and dr
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Key Details
  • Duration: 45m
  • Printed Paper Ticket Required
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
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Frequently Asked Questions about One-Way or Round-Trip Ferry between Cancun and Isla Mujeres