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Contoy Eco-Adventure provided by Contoy Adventures

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Contoy Eco-Adventure

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From
RM 456.58
Date
2 adults
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Overview
Important Information
Departure Point
Punta Sam ferry terminal, Punta Sam, Quintana Roo, Mexico
Duration
9h
Return Details
Returns to original departure point
Inclusions
  • Hotel pickup and drop-off from any hotel or Condo in Cancun Downtown & Hotel Zone
  • Light Breakfast
  • Professional bilingual guide
  • Use of snorkel equipment certified by National Geographic Snorkeler
  • Lunch in Isla Contoy
  • Unlimited drinks, domestic open bar
  • Visit to Isla Mujeres beautiful downtown
Exclusions
  • Entrance fee, $13 usd charge for Marine park and deck tax (cash at the check in)
  • Gratuities (optional) for van drivers and crew
  • Towels and bio-degradable sunscreen
  • Transfers hotel-marina-hotel from Playa del Carmen & Riviera Maya $10 usd per person at the check in
  • Transfers hotel-marina-hotel from South of Playa del Carmen and Tulum $15 usd per person at check in
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Additional Info
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult
  • Dress code is casual and please do not forget your swimsuit!
  • The tour is operated by a multi-lingual guide and crew
  • Stroller accessible
  • Transportation is wheelchair accessible
  • Most travellers can participate
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 50 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
41Reviews
5Q&A
Traveller rating
  • 25
  • 4
  • 7
  • 0
  • 2
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Maria Jose wrote a review Dec 2020
Aldie, Virginia7 contributions
Contoy Island is beautiful and a must! however the trip was longer than expected. The snorkeling stop is very short and the equipment they provide is not of the best quality. Unfortunately the boat was quite full and no room for social distancing. The stop at Isla Mujeres was
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Date of experience: December 2020
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Response from Caribbean A, Public Relations Manager at Contoy Eco-Adventure
Responded 18 Dec 2020
Dear Maria, Thank you very much for your review, we are happy to hear that overall you have a good time, we are sorry if the tour was not as you expected, the snorkeling time at the reef has always been of 45 minutes and the snorkeling equipment eas delivered to you esterilized and sealed in plastic bags and the quality of it is certified and it's the same equipment you get in parks like Xcaret or Xel-ha, sorry if it wasn't what you expected but you are always welcome to bring your own equipment. The time in Isla Mujeres is for lunch because of the new regulations of isla Contoy which is a National park, we are not alowed to eat at the island because of the new normality and that is why we stop at isla Mujeres at the end. We will pass your kind words to all of our crew and we hope that, if you come back, you let us take you in another adventure in this or any other of our tours. Best regards Roberto del Castillo Contoy Adventures
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Oscar Cardona wrote a review Sep 2020
Houston, Texas1 contribution
+1
Isla Contoy is a beautiful island that many do not know. It is every bit worth it. The ride there was awesome with amazing views. The staff is very attentive and make it enjoyable to and from the island.
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Date of experience: September 2020
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Hunter S wrote a review Sep 2020
Houston, Texas11 contributions2 helpful votes
We had a fun trip but the entire thing felt a little chaotic and way too long. We didn't really understand what was going on when we first got to the marina and had different employees tell us different things about what lines to get in and what boats to get on, but it all
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Date of experience: September 2020
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Denise O wrote a review Aug 2020
1 contribution
I had a great time swimming with Whale Sharks with Captain Joseph and guide Willy Wonka. Just make sure you go with an empty stomach or else you might get seasick but they too great of our group and made sure we were safe and comfortable. Thank You so much!
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Date of experience: August 2020
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Response from Caribbean A, Public Relations Manager at Contoy Eco-Adventure
Responded 7 Sep 2020
Dear Visitor We are so happy you could join us for this AMAZING EXPERIENCE. You have just joined our family of over 300,000 adventure seekers we've helped since 2003 in the thrill of swimming with these GENTLE GIANTS! I will pass your kind comments to Joseph & Willy which are one of our best crews. Tell your friends to join us for the BEST WHALE SHARK EXPERIENCE from Cancun, Playa del Carmen or Riviera Maya only with CONTOY ADVENTURES! Best regards Roberto del Castillo Web Marketing Manager
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Gilda adler wrote a review Aug 2020
1 contribution
while the trip was great, the photos/videos that I fully paid for where of OTHER people!!!!! Not my family. We took the trip on Aug 2, our captain was Omar and Diego was our tour guy. Can you please contact me asap and provide me with the right photos and videos? Thank you!!!!
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Date of experience: August 2020
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Response from Caribbean A, Public Relations Manager at Contoy Eco-Adventure
Responded 7 Sep 2020
Hello Gilda, First of all sorry for the inconvinience, I was told you have already fix this directly with the photograph people, on the other hand we thank you for taking the time of writing this review and hope that your experience with Contoy Adventures was great! Best regards Roberto del Castillo Web Marketing Manager
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Contoy Adventures
salfonzo
00
Sunset Isla Mujeres
I booked the 4 hour tour to see Isla Mujeres. The boat and bathroom was clean. Very comfortable and spacious. We ha
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marilynclark317
00
Isla Mujeres tour
The crew and our guide Javier were excellent! They took good care of us. I don’t snorkel but I enjoyed being on the
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LisaVV09
00
Excellent Whaleshark Tour
Booked a whale shark tour in July of 2020 and was able to cross that off of my bucket list. Captain Omar and Diego
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Laurel L
00
Bucket list checked - Amazing tour!
Snorkeled with whale sharks and manta rays on 9 Sep with my friend and another couple. We were able to get a speci
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mbnow
00
Snorkel with Whale sharks- a bucket list experience!
Contoy adventures were equipped for and followed sanitation guidelines. The boats were clean and well-maintained. C
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Exploration271550
00
WHALE SHARK SWIM
Diego (the tour guide) and his driver were THE BEST! They put us right on top of the whale sharks, rays, dolphins,
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jeffpedersen883
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Team Contoy
Team Contoy was amazing hosts, they were extremely knowledgeable about the island and surrounding areas, all very n
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jellybean7878
00
Look no further
I spent a lot of time researching about the whale shark tour and i'm glad i decided to go with Contoy Adventure.
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patriciacR7984WW
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Amazing Experience
My husband and I went on the Whaleshark Tour on the beginning of the last month in August and if I had to describe
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TheEarnFam
00
They Made the Best of It
We decided to swim with whale sharks even though it was getting late in the season. I think the season ends on 9/17
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LCYrace
00
Amazing experience but have patience
Capt. Lobo and Damien were awesome during the Whale shark Tour. They were very attentive and made sure we had the b
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benwpogue
00
The Best Whale Shark Experience
We were on a small boat with five other people plus Diego, our tour guide, and Omar, our captain. The hour-long bo
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brandynkp
00
Well worth it!
The snorkeling was so-so if you're usually a small group snorkeler as was the lunch buffet. Everything else about t
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JTWhite111
00
Must Experience this while you still can!
This experience was amazing! My husband and I have been to Cancun 5 times so far and this checks a bucket list item
Read more
karag654
00
Great Experience
Diego and Omar were great. We were saw HUNDREDS of whale sharks and manta rays. Once in a lifetime experience :) Al
Read more
Key Details
  • Contoy Adventures, Contoy Adventures
  • Duration: 9h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English, French, German, Italian, Spanish
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Frequently Asked Questions about Contoy Eco-Adventure