Gróf Széchenyi Ship, Budapest, Széchenyi rkp. 6, 1054 Hungary
Traveler pickup is offered
IMPORTANT - If pickup is not stated in the chosen option means this service is not included. In this case please be at the starting point 30 minutes prior to the starting time of the event.
(Our center is based in Duna Palota/Danube Palace - 1051 Budapest, 5 Zrínyi Street)
In case pickup option is selected make sure to do the following:
• Be ready at the reception of your accommodation- 30-40 MINS PRIOR to the start and note that the exact time of your pick up is based on the traffic/popularity of the service
• In case you are staying in an accommodation without a reception desk, please wait outside of your accommodation
• Provide your phone number, the exact address, name of your accommodation within the city limits of Budapest. If you have not done it during the booking process please contact us.
• Keep your phone charged and turned on, on the day of your activity. In case your phone does not have coverage in Hungary and roaming services are not enabled, please make sure to check your emails frequently for updates.
• Answer your phone when our colleagues are calling you on the day of your activity or reply to the email sent in case you are not available via phone.
• If you would not like to use the drop off service we are not able to provide a partial refund.
• You are entitled to a refund in case your complaints reflect the errors of the organising company and in case you have made a phone call to one of the below mentioned phone numbers at the site and time of your issue.
• This service is NOT a private transfer, hence we are not able to guarantee exclusivity during your transfer. We are not able to take responsibility from any delays caused by other guests.
• Please note: Fulfilment of last minute pick-up, drop-off requests received on the day of the program are not guaranteed and based on the available drivers.
Please note: In case the aforementioned conditions are not met, we are not liable to provide a refund
In case you have any queries regarding your pick up, drop off service please contact us.