Dear sir, I was shocked and truly disappointed to read your review. My wife and me have put 18 years hard work into our divingcenter to build it like it is. I was honestly not functioning today and wanted to meet my teammembers as early as possible to discuss your review. I sincerely apologize for Mustafa his unprofessional behaviour. This is uncharacteristic for the level of our service and i can assure you this is not how we wish for any of our guests to be treated. Mustafa also sincerely apologizes and admitted his mistake. He obviously had an off day, which is ofcourse not an excuse. The first diving experience is so important. In many diving centers in the Red Sea "dive professionals" are taking 2 guest at a time. We always wanted to give the personal and safer experience. After all, in that first experience, you can make a new diver or, make that he or she will never dive again. I have shared your feedback with all concerned teammembers to ensure your experience is not repeated. I do hope you will give us another opportunity with a return visit. In that case i will personally make the trydive with your wife and kids. Best regards, Bart Manager Blue Paradise

Dear Natalie, I was truly disappointed to read your review. My wife and me have put 18 years hard work into our divingcenter to build it like it is. I sincerely apologize for Akram, his impatient behaviour. This is uncharacteristic for the level of our service and i can assure you this is not how we wish for any of our guests to be treated. Akram is commonly a very relaxed and patient person. He also sincerely apologizes. He obviously had an off day, which is ofcourse not an excuse. The first diving experience is so important. In many diving centers in the Red Sea "dive professionals" are taking 2 guest at a time. We always wanted to give the personal and safer experience, and offer a personal instructor, one to one. I have shared your feedback with all concerned teammembers to ensure your experience is not repeated. I do hope you will give us another opportunity with a return visit. In that case i will personally make the trydive with you. Best regards, Bart Manager Blue Paradise

Dear ; Warm greetings from the Blue Paradise Team. Thank you for your very kind words about our dive club, our service and our team. We are so pleased to read you enjoyed the Try dives with us and had a great time with our team. The whole team would like to thank you for having visited us :-) We all hope to welcome you here again :) Sunny greetings, Bart