Tours and Tickets

Kuala Lumpur International Airport Plaza Premium Lounge provided by Plaza Premium Lounge (gateway@klia2)

Kuala Lumpur International Airport Plaza Premium Lounge

Kuala Lumpur International Airport Plaza Premium Lounge
3.5
Book in advance
from
RM 166.03
per adult
Free Cancellation up to 24 hours in advance
Reserve now & pay later: Save your spot free of charge with flexible booking.
About
***Attention*** The following outlets will be temporarily closed until further notice Plaza Premium Lounge at KILA International Departures (Satellite) Plaza Premium Lounge at Level 2, International Departure, Terminal klia2 (near Gate L8) Plaza Premium Lounge at Level 2M, gateway@klia2, Terminal klia2 (opposite Aerotel Kuala Lumpur) - CURRENTLY CLOSED We will move the operation to Plaza Premium First (08:00 - 00:30 daily) and Plaza Premium Lounge Gateway (Aerotel) (08:00 - 20:00 daily) until further notice. Relax and refresh after your long flight in the comfort of the Plaza Premium Lounge located in Kuala Lumpur International Airport, or the KLIA2. The Plaza Premium Lounge provides modern facilities and first-class service including high-speed internet workstations, a variety of food and beverages, shower amenities, and neck and shoulder massages. Choose from a 3-, 6- or 12-hour package for the length of time you need. You have access to both facilities the entire time. Book now!
Know before you go
  • Duration: 12h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
  • Whether traveling via first class or economy, take a deserved break from the rigors of traveling at the Kuala Lumpur International Airport. Visit the Satellite Building in Kuala Lumpur's international terminal or the Departure Hall in KLIA2 for VIP treatment with a lounge pass good for three, six, or 12 hours. Enjoy quality service, relaxation, and comfort. Relax in an impressive 7,500-square-foot lounge, complete with sofa seating, that can comfortably accommodate up to 215 passengers. The view of the runway is spectacular from here. There is also a VIP room, a full-service bar, a widely varied food and beverage menu, workstations with available Wi-Fi internet, newspapers and magazines, in-house movies, freshly brewed coffee/tea, espresso, cappuccino, and more.  Also, enjoy a relaxing neck and/or shoulder massage or rejuvenate with a shower, if desired.
Know before you go
  • Duration: 12h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
  • Whether traveling via first class or economy, take a deserved break from the rigors of traveling at the Kuala Lumpur International Airport. Visit the Satellite Building in Kuala Lumpur's international terminal or the Departure Hall in KLIA2 for VIP treatment with a lounge pass good for three, six, or 12 hours. Enjoy quality service, relaxation, and comfort. Relax in an impressive 7,500-square-foot lounge, complete with sofa seating, that can comfortably accommodate up to 215 passengers. The view of the runway is spectacular from here. There is also a VIP room, a full-service bar, a widely varied food and beverage menu, workstations with available Wi-Fi internet, newspapers and magazines, in-house movies, freshly brewed coffee/tea, espresso, cappuccino, and more.  Also, enjoy a relaxing neck and/or shoulder massage or rejuvenate with a shower, if desired.
Need help booking?
Call the number below and use the product code: 5079KLPLAZA
Call +60 392125427
Important information
Inclusions
  • 3, 6 or 12 hours to utilize the facilities of the lounge (depending on option selected)
  • Use of shower facilities (no shower facilities in KLIA2)
  • Buffet-style hot meal
  • Non-alcoholic drinks and coffee
  • Comfortable seating area
  • Wi-Fi connections & Flight information
  • International TV channels, newspapers, magazines
Exclusions
  • Alcoholic drinks (available to purchase)
  • Spa (available to purchase)
Duration
12h
Departure details
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Additional information
  • Confirmation will be received at time of booking
  • The Plaza Premium Lounge is located in the restricted area of the departure level of the airport. You must pass through security and immigration first prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering the lounge.
  • This tour/activity will have a maximum of 9 travellers
Inclusions
  • 3, 6 or 12 hours to utilize the facilities of the lounge (depending on option selected)
  • Use of shower facilities (no shower facilities in KLIA2)
  • Buffet-style hot meal
  • Non-alcoholic drinks and coffee
  • Comfortable seating area
  • Wi-Fi connections & Flight information
  • International TV channels, newspapers, magazines
Exclusions
  • Alcoholic drinks (available to purchase)
  • Spa (available to purchase)
Departure details
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Duration
12h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • The Plaza Premium Lounge is located in the restricted area of the departure level of the airport. You must pass through security and immigration first prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering the lounge.
  • This tour/activity will have a maximum of 9 travellers
Travel safe during COVID-19
Last updated: 3 Aug 2020
A note from Kuala Lumpur International Airport Plaza Premium Lounge
- Social distancing within our lounge - Removal of buffet bars, and switch to digital food ordering of hot food (breakfast/soups/pastas/noodles, etc) and served to customers, individually wrapped fruits/sandwiches, packed salad/cereals/cheese etc - Canned beverages, coffee/tea in disposal cups
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
  • Face masks required for travellers in public areas
  • Hand sanitiser available to travellers and staff

3.5
18 reviews
Excellent
2
Very good
8
Average
3
Poor
3
Terrible
2

Lynn
2 contributions
Good service
Great service by the team, well trained staff with good and clean environment.
Having a short break coz my flight delayed for more than 4 hours, very recommended to anyone to pamper yourself rather than do nothing
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Valued Guest, Thank you for your great review in regard to your recent experience. It is my pleasure to know that you had a good time. We will continually improve our standards to enhance your airport experience. We look forward to welcoming you back to Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Kind regards, Haslinda Lounge Manager Email: malaysia@plaza-network.com
Written 26 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Weniai
Westcliff-on-Sea, UK14 contributions
Poor Value
Jan 2020
Had a six hour pass. Staff were pleasant and helpful. Lounge was crowded and noisy. Usual blight of idiots using face time and inflicting their repeated exchange with half the lounge although this is not the fault of the lounge providers. Food on offer very limited and disappointing quality. Toilets in are need refurbishment and more regular cleaning and inadequate for the volume of guests. We left to use the toilets nearby in the general public area as they were cleaner and better appointed. Think you would be better off spending the access fee in one of the many good quality restaurants available on the concourse.
Written 1 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Valued Guest, We fully appreciate the insights you offered into Plaza Premium Lounge as it makes us aware of the area where we should strive to keep up and areas where we need to improve. We have shared your feedback with relevant department so that further enhancement could be carried out. Customer feedback is what we rely on to continually improve our standards, and your comment has enabled us to know more of what our guest need from us, so we could better meet your expectations. We do hope you will visit us again, as we consider it our honour to serve your needs. Kind regards, Haslinda Lounge Manager Email: malaysia@plaza-network.com
Written 12 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Geo
5 contributions
Hopeless Lounge
Dec 2019 • Solo
I have travelled all over but I found this one as the most hopeless loungef ever. People should go there even they offer. Food, seating, toilets and everything is below standard.
Written 11 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sodesa
Bandar Seri Begawan, Brunei Darussalam766 contributions
Biggest problem is it’s overcrowded
I had a 3 1/2 hour stopover at KLIA , & needed a quiet respite before my next flight.

Unfortunately, the Plaza Premium, was overcrowded & noisy; hardly the right place to rest. Even the toilets were full.

This is a serious problem when the lounge is open to select business class passengers, Bank privilege customers & walk in guests willing to pay the premium; resulting in overcrowding & inadequate seating.

I’ve less of an issue with the food, service etc.

Written 17 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David039
UK12 contributions
Not recommended
Oct 2019
Noisy, crowded, poor choice/quality of food, alcoholic drinks not included. Loud Muzak blaring to drown the noise from the canteen. Admittedly you can get a shower for your money if you don't mind the queues. Otherwise just find a seat in one of several decent and uncrowded restaurants at KLIA and settle in for your stopover
Written 6 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Scott R
Cebu City, Philippines165 contributions
Lounge in terminal 2 is hopeless
Been here a few times free through citibank. It could not be setup more cheaply. Food is noodles, watery soup and salad with lettuce, cucumbers and tomatoes - that's it. I would be willing to pay about $2 for a 3 hour visit. Can't believe this company is still in business.
Written 29 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Phil C
Noosaville, Australia58 contributions
Essential facility when faced with a long stopovers
Sep 2019 • Solo
I visited this facility twice over the past six weeks, I found the reception staff very helpful although the queuing was quite congested. On each occasion a representative noticed that I had purchased a prepaid pass and assisted me through into the lounge in no time. I was well briefed about the offerings and found myself an arm chair in a busy but not overflowing area and settled down with my belongings. I plugged in my phone to recharge, then made my way to the food - adequate if not exciting range, and vegetarians are provided for. The bar serves complimentary beer, but wine and spirits need to be purchased ( a bit weird, particularly the wine). Book a shower some time before you take one or you might miss out. All staff friendly, polite and helpful. Will definitely use again. Lounge is above the departures level and due to the design of the airport if your departure gate isa ‘C’ then none are too far away.
Written 11 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

rajatkant
Lucknow, India260 contributions
only for locals
Aug 2019
when a lounge is there for international passengers,the food too needs to be tuned to the international taste.bowl of noodles just wont do.this was one of the most low down of plaza premium lounges i have seen.cramped,very little selection,unclean....
Written 6 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jason N
61 contributions
Review of the Golden Lounge in Kuala Lumpur airport not Plaza lounge
Jun 2019 • Couples
Once you have shown your business class or first-class ticket at the counters to get in, you enter a room that is nice and huge, with lots of food outlets serving different choices and there are lots of seating areas, so you always get a space (unlike some airport lounges that have smaller seating areas), so this was reasonable.
Food and drink are in constant supply while you wait for your plane to materialise onto the departures boards, so you can relax and eat and drink what you want.

There are plenty of toilets as well so you will not have a problem waiting for toilet stalls and each stall has its sink so you can wash your hands and dry these without queuing for the dryers.

The photo below is their WiFi with passcode but this changes so check before logging on!
Written 18 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Farabi C
Sydney, Australia19 contributions
Great variety, easy access and a good mix of facilities.
Dec 2018
For a family of 3 this lounge was an excellent place to take a break include spacious and well set areas of reading, dining and resting with kids.
The facilities included showers - the best thing after a long flight - and a good food selection.
Staff were polite and courteous and the place was very clean.
Finding it can be a bit trick in KL airport - the signage is limited - so literally look up at the 2nd level to find it.
Overall a great spot for a 3 to 5 hour stop.
Written 13 December 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 14
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Plaza Premium Lounge (gateway@klia2)
RickNg23
RickNg23
00
Understaff and not attentive to customer
Drop by the lounge due to transit and the lounge has no other customer yet there no staff around to take order on b
SandeepS4110
SandeepS4110
00
No facilities
Tasteless food, no quality, they don't serve alcoholic drinks. No option for vegetarians
Bipul R
Bipul R
00
Mr
Need to improve on food quality. Very limited choice of drinks for a busy place. Staffs seems ok. Again Food needs
MikeShaikh
MikeShaikh
00
One of the worst PP Lounges
Once we landed at KLIA2 we decided to head to Plaza Premium Lounge next to the Hotel. There was no one there at th
Mark D
Mark D
00
There are 2 PPL in KLIA2 (with different names)!
When I asked for the Plaza Premium Lounge (PPL) in KLIA2, I was initially recommended to go to the "Wellness Center
JohnnyGoldcoast
JohnnyGoldcoast
00
Slept like a log again
Even though I booked the Private Resting Suite, Plaza Premium Lounge - Gateway@klia2? I was in the Aerotel section
twodrinks
twodrinks
00
People watching
Great little lounge with good view of the people passing by. Draught Carlsberg and small snacks for free. Much bet
CKM1268
CKM1268
00
Worst Premium Lounge at KLIA2
I went to the KLIA2 Plaza Premium Lounge near the L gates. There were nothing available. A simple drinking water in
ChampersGirl_06
ChampersGirl_06
00
Suites were modern and clean
We had a 12hr stay and the suite was comfortable. Check in confusing, nowhere on my paperwork does it say we’ll be
Sofiebarcelona
Sofiebarcelona
00
Horrible lounge
We arrived here on a flight from Perth for a 5 hour stopover to our next flight. We booked this premium lounge beca
lovebarbadoscanada
lovebarbadoscanada
00
Overcrowded and noisy
Didn’t feel very premium! More like a crowded bus station feeling to it. Food was pretty good though. Especial
schandrandr
schandrandr
00
Comfy Rest
Clean and comfortable environment. Excellent hospitality given by Ns.Azianie Yong. Food n beverages selections reas
werdneka
werdneka
00
Didn't accept credit card
Flew into KLIA2 and had a connection 6 hours later from KLIA . Thought I'd try the Plaza lounge. However they would
alexandermichaels72
alexandermichaels72
00
Karuna, a great guy who made us feel special! Thank you 🙏🏻
We walked in late into the Plaza Premier lounge in Kuala Terminal 2 and this guy Karuna was there to greet us and m
johngN3007NV
johngN3007NV
00
Landed in from Shannon Airport
It is always a joy to call in to this lounge. Atlanta always gives a great welcoming smile. I love the food. Its al
Frequently Asked Questions about Kuala Lumpur International Airport Plaza Premium Lounge

Kuala Lumpur International Airport Plaza Premium Lounge price starts from RM 160.86. Discover and book Kuala Lumpur International Airport Plaza Premium Lounge on Tripadvisor

Kuala Lumpur International Airport Plaza Premium Lounge cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Kuala Lumpur International Airport Plaza Premium Lounge on Tripadvisor

Kuala Lumpur International Airport Plaza Premium Lounge is hosted by Plaza Premium Lounge (gateway@klia2). Read reviews, discover additonal experiences or contact Plaza Premium Lounge (gateway@klia2) on Tripadvisor. Discover and book Kuala Lumpur International Airport Plaza Premium Lounge on Tripadvisor