Tours and Tickets
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
5

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

By City Tales Sightseeing & Private Tours
Recommended by 96% of travellers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
To learn about one of the darkest days in New York City history, many travelers visit the 9/11 Memorial, but to really understand these events, you need tour the hallowed grounds with a guide. On this 9/11 Memorial and Ground Zero walking tour, join your native New Yorker guide to hear about the devastating events. Highlights include stops at St. Paul's Church and the FDNY Memorial, strolling Wall Street, and an optional visit to the 9/11 Museum.
from
RM 164.11
per adult
from
RM 164.11
per adult

Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 4-99, max of 25 per group
Duration: 2h
Start time: Check availability
Mobile ticket
English

Highlights
  • Learn about the tragic history of September 11 on a Ground Zero walking tour
  • Easily fit the tour in your schedule, with two departure times offered daily
  • Just enjoy a tour, or upgrade with 9/11 Museum tickets for a full experience
  • Meet-up in front of St. Paul's Church, steps from the Fulton Street subway

  • Local guide
  • Museum Ticket included ONLY when booking Tour Option: Walking Tour and Museum Ticket
  • Entry/Admission - The National 9/11 Memorial & Museum
What's not included
  • Does NOT include entry to One World Observatory.
  • Hotel pickup and drop-off
  • Gratuity for the guide is not included but greatly appreciated.
  • Museum Ticket NOT INCLUDED UNLESS Tour Option Walking Tour and Museum Ticket selected at booking.


Departure details
  • 209 Broadway, New York, NY 10007, USA ***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.
Return details
  • 9/11 Memorial Pools, 180 Greenwich St, New York, NY 10007, USA Tour ends on the 9/11 Memorial Plaza near the reflecting pools.

  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 13616P6

  • Confirmation will be received at time of booking
  • IMPORTANT INFORMATION: PLEASE READ TO PREPARE FOR YOUR VISIT
  • Entrance to the 9/11 Memorial is incuded for all guests.
  • Museum admission ONLY included for Tour Option: WALKING TOUR WITH MUSEUM TICKET.
  • Walking tour takes place before the museum entry and is approximately 2 hours.
  • For visitors entering the museum the average museum visit takes approximately 1.5 to 2 additional hours, depending on your pace. Please plan your schedule accordingly.
  • Guide does not enter 9/11 Museum, if chosen this portion of the visit is self guided.
  • Tour departs promptly as scheduled. In order not to disrupt the visit and preserve our guest experience we cannot coordinate with the guide for late parties to join the tour in progress.
  • FOR IMMEIDATE ASSISTANCE WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM AS THERE MAY BE A DELAY IN DELIVERY.
  • For help reaching the meeting point please call the number on this voucher as early as possible so we can provide direction
  • NO REFUNDS ISSUED FOR MISSING THE TOUR FOR ANY REASON
  • Most travellers can participate
  • This tour/activity will have a maximum of 25 travellers

  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

Which attractions will I visit with 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
How much is 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum price starts from RM 69.03. Discover and book 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum on Tripadvisor
What is the 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum cancellation policy?
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum on Tripadvisor
Which company provides 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum is hosted by City Tales Sightseeing & Private Tours. Read reviews, discover additonal experiences or contact City Tales Sightseeing & Private Tours on Tripadvisor. Discover and book 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum on Tripadvisor

If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 13616P6

Reserve your spot
from RM 164.11
Itinerary
  • You'll start at
    209 Broadway
    209 Broadway, New York, NY 10007, USA
    ***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.
    See address & details
  • 1
    The National 9/11 Memorial & Museum
    Stop: 20 minutes - Admission included
    See details
  • 2
    FDNY Memorial Wall
    Stop: 10 minutes
    See details
  • 3
    St. Paul's Chapel
    Stop: 10 minutes
    See details
  • 4
    Brookfield Place
    Stop: 20 minutes
    See details
  • 5
    World Trade Center's Liberty Park
    Stop: 10 minutes
    See details
  • 6
    The Oculus
    Stop: 20 minutes
    See details
  • 7
    American Express 11 Tears Memorial
    Stop: 10 minutes
    See details
  • 8
    America's Response Monument
    Stop: 10 minutes
    See details
  • You'll end at
    9/11 Memorial Pools
    180 Greenwich St, New York, NY 10007, USA
    Tour ends on the 9/11 Memorial Plaza near the reflecting pools.
    See address & details
+
About the operator

Don’t take it from us – here’s what people have to say about this operator.

ch66771
ch66771
00
Superb guide
Guide was exceptionally knowledge. Nikol made the tour fun, exciting and enjoyable for everyone. He had lots of pra
Birke B
Birke B
00
Highly recommended
High recommended Tour with Mike . Perfectly organized, with a lot historical background presented in a Perfect way
nfv44
nfv44
00
Excellent Tour!
Nicola our guide was fabulous! He was full of great information and you could tell he had a genuine passion for sha
Jurri C
Jurri C
00
Absolute rip off and obtained payment under false pretences.
We are disgusted that our guide disappeared shortly after we arrived at Liberty Island and was nowhere to be seen a
Kim R
Kim R
00
Statue of Liberty / Ellis island
Would highly recommend this tour. We had guide Matt who was very entertaining and informative at both locations ! D
dereksantiago
dereksantiago
00
Statue of Liberty and Ellis Island
The trip on the ferry was very short. The statue of liberty was what we expected. They have restrooms everywhere
514jakeb
514jakeb
00
Great cruise and visit to lady liberty!
We had Danyel aka Broadway as our tour guide. His knowledge was incredible and certainly made it a great experience
marksam2014
marksam2014
00
Fantastic
The tour was absolutely fantastic. We had a guide named Sarah from City Tales who was probably the best guide I’ve
karenjL9747LL
karenjL9747LL
00
Trip
Excellent friendly knowledgeable guide. My husband and I really enjoyed the whole trip. Great tips for the ferry
braddavis11
braddavis11
00
Excellent Tour
I took the tour with my 8 year old daughter and we had a blast. Jeff, our guide masterfully navigated us in the ra
Escape65294621300
Escape65294621300
00
Entertaining and emotional.
Our guide Mat Baker was great. Knowledgeable and very entertaining. Worthwhile trip to the site of a great piece of
evamedina25818
evamedina25818
00
Super guide very interesting
The guide was super interesting, kind and involved for give many explications about the process of the immigration
dg2014jg
dg2014jg
00
Three hours is not long enough
This was definitely a great tour...don't misunderstand. I have previously taken a 4-5 hour tour which might sound
C9500EAbeckym
C9500EAbeckym
00
Fabulous trip
This island tour should not be missed. Daniel’s knowledge and passion shine through. He brought laughter, history
D4623GRlisah
D4623GRlisah
00
Sarah is BOMB
Sarah was AMAZING! She was enthusiastic, so knowledgeable, kind, inclusive. Her personal experiences were shared
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
179 reviews
Excellent
168
Very good
4
Average
3
Poor
1
Terrible
3

TRAVELwTEENS
Florida4 contributions
Dec 2022
Interesting tour covering lots of ground relevant to 9-11 including old and new architecture, monuments, churches, stories about the first responders, personal accounts of loved ones lost. It was a very cold day but we wore lots of layers and the walking kept us warm as did some time spent indoors touring the Oculus. The tour guide was knowledgeable and friendly. My 15 year old son was very engaged by the guide, the memorial tour and the 9-11 Museum, which we visited directly afterwards. He said it was the highlight of the NYC trip. We took the 12.30 pm memorial tour which finished around 2 pm. We had booked 3 pm tickets for the 9-11 Museum however the security line to enter was very long so our time in the Museum was cut short (less than 2 hours, as it closes at 5 pm). My son was disappointed that we didn't get to finish looking at the interactive exhibition (which was sombre but touching). If you are visiting NYC during peak tourist times, suggest booking this memorial tour in the morning to allow at least 2 hours for the Museum. Also, eat before hand as we found it difficult to find a decent quick meal nearby. Finally, allow plenty of time for travel, it took longer than expected to navigate traffic into the area.
Written 4 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Margaret M
1 contribution
Jul 2022
Our guide, Jim, made his tour of Ground Zero informative and entertaining. He has personal memories of the 9/11 attack and a deep knowledge of New York City. He was able to answer questions off the cuff. He gave just the right amount of information and time to absorb it. He kept us engaged and entertained from the first minute to the last.
I highly recommend City Tales Sightseeing to anyone who wants to get a pretty complete understanding of the history of the site.
Written 13 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NYC traveler
New Jersey1 contribution
Jun 2022
Jim! Many thanks to GetYourGuide for hitting every mark on an experience like no other. If you want facts, figures, and historical context delivered by New York's #1 Guide service, book this tour. Yes, our tour guide was that good. Our experience was on-time to the minute (military precision without the drill sergeant) delivered by a personal, passionate, caring group leader. This most valuable use of time connects sights with engaging stories to better understand all that is around is in and near the 9/11 Memorial. Thank you GetYourGuide for easing the process to book and enjoy an epic New York experience; you did not disappoint. Jim - our family is grateful for your good nature, humility, and attempts at humor (wait, you really are funny). Simply stated, you're the best! Many sincere thanks, Jersey travelers with family first-timers in tow.
Written 27 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maureen K
Toledo, OH31 contributions
Nov 2022
While our guide was knowledgeable, it was very difficult to hear him. Need headsets. And he had a notebook full of photos, that were difficult to view as he panned the group . It was an outdoor tour, and some in our group were not dressed warm enough ( it was a 50 degree day) so the tour guide followed their lead, and most of tour was indoors. We spent most of our time inside at Brookfield Place and the Oculus, and the guide pointed out the highlights from a window. Not my favorite tour.
Written 25 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Charles W
7 contributions
Apr 2022 • Couples
Jim was a GREAT guide! He shared such wonderful perspectives, as well as personal experience about this terrible tragedy. The tour and Jim’s commentary also reinforced the resilience and resolve of New Yorkers to rebuild and create a moving memorial site to honor the victims.

Jim also provided some very interesting history of New York’s founding, along with humor at the appropriate times.

I would definitely recommend this tour!

My only suggestion is that you bring cash to tip. Jim doesn’t do Venmo and I didn’t have any cash to provide him a tip to thank him with a liitle financial gratitude.
Written 3 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melanie L
14 contributions
Nov 2021
My 14 year-old daughter and I took a tour with Debbie Mason, and she was absolutely phenomenal. Such incredible knowledge about the history of NYC, especially the events of 9/11. And she was extremely generous with sharing personal, and painful stories about the 9/11 tragedy. This, combined with her sense of humor, made for a really valuable, memorable, and informative tour. My daughter and I both learned so much in the two short hours, and could have followed Debbie around the city all day with her knowledge, heart, and humor.
Written 29 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nancy M
Waukesha, Wisconsin, United States4 contributions
Nov 2021
This was a tour given by Marc Landrum. He had us feel like we were all New Yorkers who had lived through that awful day. The impact on the rescue workers, especially the fire department personnel, was devastating. He really made us feel as though we were walking on sacred ground when we were viewing the memorial reflecting pool and the trees. He also told us of the resilience of New Yorkers and the tribute that they created for those that perished. Great tour!
Written 7 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kristof
2 contributions
Feb 2020
Our tour guide was Debbie and she did a amazing job. She did a great job showing us around and all though it was raining she did her best to keep us out as much as possible while still providing us with a great and moving stories. Her knowledge about the city and the history is stunning.

Very well recommended !!
Written 26 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kim R
Kyoto, Japan2 contributions
Amazing tour guide, mat he was a wealth of knowledge with a true sense of passion. Good sense of humour. He managed to find an alternative route due to the rain which still enabled us to see all the sites
Written 18 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karen H
2 contributions
Aug 2022 • Couples
Jim was a great tour guide. Lots of interesting information to share, patience with the group, careful to keep us safe, thoughtful enough to take pictures of each party at various sights, and plenty of corny jokes.
We had several international folks on our tour and I especially appreciated Jim's efforts to make sure they understood the information he was seeking to share.
My feet and back were ready for a rest, but I thoroughly enjoyed the tour.
Written 15 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum provided by City Tales Sightseeing & Private Tours