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Tokyo Tourist Information Center, Tokyo Metropolitan Government Bldg.

2-8-1 Nishishinjuku | Tokyo Metropolitan Government Bldg. 1F, Shinjuku 160-0023, Tokyo Prefecture
+81 3-5321-3077
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Review Highlights
FABULOUS

The people there are extremely helpful. They helped us plan our trip to Mount Fuji. They covered... read more

Reviewed 1 July 2018
Melissa J
,
Houston, Texas
Very friendly service

They really try their best with the Japanese friendliness. All your standard enquires will be... read more

Reviewed 1 June 2018
TravellingFinns
,
Finland, Europe
Read all 158 reviews
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Overview
  • Excellent49%
  • Very good32%
  • Average17%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
Hours
Hours Today: 9:30 AM - 6:30 PM
Suggested Duration: 2-3 hours
LOCATION
2-8-1 Nishishinjuku | Tokyo Metropolitan Government Bldg. 1F, Shinjuku 160-0023, Tokyo Prefecture
Shinjuku
CONTACT
Website
+81 3-5321-3077
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Write a ReviewReviews (158)
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"smiling staff"
in 2 reviews
"multiple languages"
in 2 reviews
"tmg building"
in 2 reviews
"free view"
in 4 reviews
"mount fuji"
in 4 reviews
"observation deck"
in 2 reviews
"english"
in 9 reviews
"floor"
in 7 reviews
"tokyo"
in 21 reviews
"pamphlet"
in 2 reviews
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1 - 10 of 54 reviews

Reviewed 1 July 2018

The people there are extremely helpful. They helped us plan our trip to Mount Fuji. They covered all the bases. Wish I wouldhave stopped here sooner in our trip!

Thank Melissa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018

They really try their best with the Japanese friendliness. All your standard enquires will be easily replied. Just next to the airport bus station on the 3rd floor of the same building.

Thank TravellingFinns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2018

This information centre is in the lower level of the Tokyo Metro Government Building, next to the lift that takes you up to the observation deck. The staff there are quite helpful and there are a lot of brochures available.

Thank JonHSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 19 April 2018

Great views, free which is always great. We were there on a weekend and very early as it was close to our hotel. The line was short at that time, but quickly building. The views from Skytree were better, however it was not free and...More

Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018

The staff here are very friendly and have all the information and maps you need to enjoy your stay in Japan-Tokyo as well as other cities. Information available in multiple languages. They are truly happy to help and good at their job.

Thank Saranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2017

Very efficient free trip to the 45th floor for a grandstand view of the Tokyo skyline - go at sunset on a clear day to see the sun going down over Mount Fuji.

1  Thank 400lynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

This is a perfect place to stop off first when you arrive in Tokyo as they have all the maps and info you need, in multiple languages. Staff have great English, and they have listings of what is happening THIS WEEK. So very topical and...More

2  Thank StuartinFiji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017

I only went in the Information Centre to get a map of Shibuya and was welcomed by smiling staff eager to provide information in excellent English. Leaflets and maps were soon provided with specific information that we did not know existed was printed off the...More

3  Thank MAUREEN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2017

English speaking, ready printed maps & answers to all my questions. My phone (internet) wasn't working so my googlemaps failed me. With their help I managed to find my hotel and had a great walk too!

1  Thank IamFrangipani2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2017

The Tourist Information Center in the TMG Building offers free walking tours for foreign visitors, in a variety of languages including English, conducted by volunteer guides. (The tours are not entirely free – you have to pay your transport costs on the train/subway system and...More

2  Thank mark_SydNSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
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Ask a question
Questions & Answers
Francesca F
21 July 2018|
AnswerShow all 2 answers
Response from Saranger | Reviewed this property |
My husband and I like to stay at the Red Roof Inn-Kamata area. Very affordable with comfortable, modern rooms, English speaking staff, and laundry facility. Very easy to reach hotel from Haneda Airport by city bus. Short... More
0
Votes
Ben S
11 June 2016|
Answer
Response from sOutherntransplant67 | Reviewed this property |
South Observatory opens at 9:30 and closes at 17:00. When North Observatory is open it opens at 9:20 and closes at 22:30. I believe the South is closed the 1st and 3rd Tuesday. The North is closed the 2nd and 4th Monday... More
1
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