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Address: Cirencester Road, Charlton Kings, Cheltenham GL53 8EA, England
Phone Number:
+44 1242 222021

Lovely four-star Georgian manor house in Cheltenham provides the perfect...

Lovely four-star Georgian manor house in Cheltenham provides the perfect base for exploring the Cotswolds.

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TripAdvisor Reviewer Highlights

Read all 73 reviews
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    Very good
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Hotel spa

The spa was ok, but seemed a little dated. The staff were nice and very welcoming Probably worth visiting if staying in the hotel!

Reviewed 21 April 2017
Guildford, United Kingdom
via mobile
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73 Reviews from our TripAdvisor Community

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Showing 71: English reviews
London, United Kingdom
Level Contributor
50 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago via mobile

Shocked how dirty and cloudy the water was. There is a water cooler inside the pool area but this meant their were cast away plastic cups everywhere. Housekeeping or spa staff need to have a better cleaning system.

Thank Maria A
Stourbridge, United Kingdom
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

My partner and I enjoyed a day at the Spa during our visit to the Hotel .Facilities good and clean .We both had treatments and all staff were very friendly .

Thank Mikejo1956
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 5 weeks ago

Came here for a spa day with a friend on 19 April 2017 after purchasing a voucher which included all day use of the facilities, afternoon tea, and two 25 minute treatments for two. When I originally called to book the day, the person who took my call was very unhelpful. We arrived to discover our afternoon tea booking for... More 

1 Thank Vicki Y
Guildford, United Kingdom
Level Contributor
82 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 21 April 2017 via mobile

The spa was ok, but seemed a little dated. The staff were nice and very welcoming Probably worth visiting if staying in the hotel!

Thank markl1069
Cheltenham, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 14 April 2017

Originally booked Spa for February half term but on the day the spa phoned to say therapist was ill and I could have half treatments one day and come again for another half day. I felt there was no point so rebooked for Easter Holidays. The manager offered me and my daughter two free treatments for the inconvenience caused. My... More 

1 Thank Sara21Whelo
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 April 2017 via mobile

Having worked in the spa industry previously, I was going with an open mind. Sadly my expectations were not met. We arrived as a group, having never been here before, walked into reception to a less then welcoming interaction, the poor girl on reception looked like she needed a good nights sleep. We were given minimal information about the facilities... More 

1 Thank Fiona J
Milton Keynes, United Kingdom
Level Contributor
76 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
Reviewed 20 March 2017 via mobile

I visited the spa today with my mum for a pamper day. This was my xmas present to my mum & was meant to be a relaxing catch up as we both live over a hr & half away from the spa in opposite directions. Unfortunately when we arrived the Spa receptionist made it very clear they were short staffed... More 

2 Thank Chantal 'Tilly' J
Newbury, United Kingdom
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 21 February 2017 via mobile

Booked a spa day for 2 as a birthday present for my best friend through groupon. Really disappointing day. The facilities were old and dirty. The pool was full of children throughout the day and classes at 12.30 and again at 3.30. There was no where to relax. There was approx 7 couples on the same spa day and only... More 

1 Thank Ajv55ajv
Level Contributor
24 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 19 February 2017 via mobile

Hubby couldn't have a massage as fully booked and facial was really quick and not worth £39 the therapist was really nice though but found the women on desk totally miserable the spa was nice but full of children shouting and screaming so not that relaxing to be honest the changing room floor was really dirty covered in hair. Wouldn't... More 

1 Thank Staceyg22
Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 10 February 2017 via mobile

I booked a half day spa for myself and my friend as a belated Christmas treat. I got an amazing offer through Groupon - £59 for two which included access to the Spa and a facial. From the moment we arrived after lunch the staff were incredibly polite and helpful. The receptionist was very professional, she informed us where the... More 

Thank Kmblmark

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