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Sugarlands Visitors Center

2 miles south of Gatlinburg on US-441, Great Smoky Mountains National Park, TN
+1 865-436-7316
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GSMA Store Locations and HoursCades Cove Visitor Center HoursOpen every day except Christmas Day.January 9:00 am - 4:30 pmFebruary 9:00 am - 5:00 pmMarch 9:00 am - 6:00 pmApril – Aug. 9:00 am - 7:00 pmSept. – Oct. 9:00 am - 6:00 pmNovember 9:00 am - 5:00 pmDecember 9:00 am - 4:30 pmLocationInside the park near the mid-point of the 11-mile, one-way Cades Cove Loop Road.Special ProgramsRanger-led programs are conducted seasonally. Check at the visitor center for times.ExhibitsIndoor and outdoor exhibits of Southern Mountain life and culture. Includes Cable Mill, a grist mill which operates spring through fall, the Becky Cable house, and other historic structures. Available FacilitiesGreat Smoky Mountains Association bookstore and shop. Public restrooms. Oconaluftee Visitor CenterHoursOpen every day except Christmas DayJan. - April 8:30 am - 4:30 pmMay 8:30 am - 5:00 pmJune – Aug. 8:00 am - 6:00 pmSept.- Oct. 8:30 am - 6:00 pmNov. – Dec. 8:30 am - 4:30 pmLocation1194 Newfound Gap RoadCherokee , NC 28719Inside the park, 2 miles north of Cherokee, NC, on US-441Special ProgramsRanger-led programs conducted seasonally. Check at the visitor center for location and times.ExhibitsThe adjacent Mountain Farm Museum contains a fascinating collection of log structures including a farmhouse, barn, smokehouse, applehouse, corn cribs and others. Demonstrations of farm life are conducted seasonally.Available FacilitiesGreat Smoky Mountains Association bookstore and shop. Public restrooms and telephones. Soda and water machines. Backcountry permit station. Sugarlands Visitor CenterHoursOpen every day except Christmas Day.Jan. – Feb. 8:00 am - 4:30 pmMarch 8:00 am - 5:00 pmApril - May 8:00 am - 6:00 pmJune – Aug. 8:00 am - 7:00 pmSept. – Oct. 8:00 am - 6:00 pmNovember 8:00 am - 5:00 pmDecember 8:00 am - 4:30 pmLocation 1420 Little River RoadGatlinburg TN 37738Inside the park, 2 miles south of Gatlinburg on US-441Special Programs Ranger-led programs conducted seasonally. Check at the visitor center for locations and times. Exhibits Free admission to 20-minute film about the park. Extensive natural history exhibits. Available Facilities Great Smoky Mountains Association bookstore and shop. Public restrooms and telephones. Soda and water machines. Backcountry permit station. Gatlinburg Welcome Center - DowntownHours Open every day except Christmas Day.10:00 am - 6:00 pmLocation520 ParkwayGatlinburg TN 37738At traffic light #3 on the parkway in downtown GatlinburgAvailable FacilitiesGreat Smoky Mountains Association bookstore and shop. City of Gatlinburg information. Public restrooms and telephones.Gatlinburg Welcome Center - On the Spur between Pigeon Forge and GatlinburgHoursOpen every day except Christmas DayApril - October 8:30 am - 7:00 pmNovember - March 8:30 am - 5:30 pmLocation1011 Banner RoadGatlinburg TN 377382 miles outside of Gatlinburg on US-441 SouthAvailable FacilitiesGreat Smoky Mountains Association bookstore and shop. City of Gatlinburg information. Public restrooms and telephones.Sevierville Visitor CenterHoursOpen every day except Christmas Day.9:00 am – 6:00 pmLocation3099 Winfield Dunn ParkwayKodak, TN 377641.25 miles from Interstate 40/81 on Highway US-66 near SeviervilleAvailable FacilitiesGreat Smoky Mountains Association bookstore and shop. Sevier County, Gatlinburg, Pigeon Forge, and Sevierville information. Public restrooms and telephones.Townsend Visitor CenterHoursOpen every day except Thanksgiving and Christmas Day.Jan. - May 9:00 am - 5:00 pmJune – Oct. 9:00 am - 6:00 pmNov.- Dec. 9:00 am - 5:00 pmLocation7906 E. Lamar Alexander Pkwy (U.S. 321)Townsend TN 37882Available FacilitiesGreat Smoky Mountains Association bookstore and shop. Townsend and local area information. Public restrooms and telephones.Historic Grist MillsCable Mill in Cades CoveHoursOpen From March 15 through the Sunday following Thanksgiving 9:00 - 5:00LocationInside the park near the mid-point of the 11-mile, one-way Cades Cove Loop Road.ExhibitsWater-powered grist mill.Mingus Mill near OconalufteeOpen From March 15 through the Sunday following Thanksgiving 9:00 - 5:00LocationInside the park, 2 miles north of Cherokee, NC, on US 441.ExhibitsTurbine-powered grist mill.Tremont Institute
  • Excellent73%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“gift shop” (138 reviews)
“small museum” (30 reviews)
“cataract falls” (60 reviews)
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Hours
Hours Today: 8:00 AM - 5:00 PM
LOCATION
2 miles south of Gatlinburg on US-441, Great Smoky Mountains National Park, TN
CONTACT
Website
+1 865-436-7316
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Write a ReviewReviews (843)
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"gift shop"
in 138 reviews
"small museum"
in 30 reviews
"cataract falls"
in 60 reviews
"clean restrooms"
in 43 reviews
"great place to start"
in 25 reviews
"stuffed animals"
in 17 reviews
"short movie"
in 9 reviews
"great information"
in 21 reviews
"the junior ranger program"
in 10 reviews
"helpful rangers"
in 15 reviews
"nice visitor center"
in 21 reviews
"national park"
in 60 reviews
"answer questions"
in 14 reviews
"starting point"
in 17 reviews
"flora and fauna"
in 15 reviews
"nice stop"
in 17 reviews
"lots of parking"
in 14 reviews
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1 - 10 of 827 reviews

Reviewed 5 days ago via mobile

We always stop to see what kind of new merchandise they have and to support the park. Also, have vending and restrooms for a quick stop

Thank crystalm37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Staff is helpful. Interesting displays. Good opportunities to stretch the legs and look around. Rather crowded, especially on weekends.

Thank doughboysigep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We stopped to gather some information about Laurel Falls. The center is clean with friendly staff and offers some unique items in the store. We asked the front desk about hiking Laurel Falls - he said it was an “easy” hike, we didn’t think so...More

Thank OneBlessedMomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 1 week ago

We always stop there when we are going over the Smoky Mountains, from either direction. Nice, spacious gift shop and educational exhibits. Parking more an issue during prime months, but normally not too bad to find one. Good trails from it to an old log...More

Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

I would stop here when visiting the park. There are nice, clean bathrooms, large giftshop, and activities to do inside. The rangers are so helpful as well.

Thank samanthajfindlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Visited on a very busy day- gift shop & center crowded. Nice information museum to visit on self paced. Hiked the short trail behind to see beautiful waterfall. Canopy of trees shielded us from light rain.

1  Thank ARNPJENN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We enjoyed walking around the center and looking at all of the animals on display. The workers were helpful in answering our questions.

Thank SquirrelGirl39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The staff was very knowledgeable, friendly and helpful. This is a great place to stop for information, use the facilities and even pick up a souvenir.

Thank Rusty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This Place Is The Best For Information All Around The National Park :) As Well A Gift Shop With Very Neat Items And Souvenirs! Also A Free Exhibit :) Very Friendly Staff!!!

Thank Nichole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Good place to park and do some short hikes, I really liked he museum and gift shop. Offers park maps, rangers, restrooms and trail head for a few trails.

Thank Robyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Nearby Attractions
Great Smoky Mountain National Park
504 reviews
.78 km away
Cades Cove
4,371 reviews
.32 km away
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