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Museum of the City (Museo de la Ciudad)

Certificate of Excellence
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Address: Calle Tacon | Plaza de Armas, Havana, Cuba
Phone Number:
+53 7 8616130

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Mediocre city museum housed in a Stunning Palace & Setting

The Museum of the City of Havana is worth visiting simply for the beautiful building its located in. It was the Governor's Palace before the Revolution. Its elegantly furnished... read more

4 of 5 bubblesReviewed 8 September 2016
YogiJuancarlos
,
New York City, New York
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78 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Fort Lauderdale, Florida
Level Contributor
20 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Wonderful example of baroque architecture, the Palacio de los Capitanes Generales aka Governor’s Palace served as Spanish colonial headquarters until 1898, then it served as the center of U.S. military administration (1898-1902), then a Cuban president’s residence, and lastly City Hall. . There are little ladies stationed all over the palace and if you want to wander alone try to... More 

Helpful?
Thank kerryhross
New York City, New York
Level Contributor
176 reviews
120 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 8 September 2016

The Museum of the City of Havana is worth visiting simply for the beautiful building its located in. It was the Governor's Palace before the Revolution. Its elegantly furnished with antiques and works of art. Honestly speaking I found it to be lacking historical city information. The staff for the most part seemed bored and unwilling/unable to provide any information.... More 

Helpful?
3 Thank YogiJuancarlos
London, United Kingdom
Level Contributor
233 reviews
96 attraction reviews
common_n_attraction_reviews_1bd8 212 helpful votes
4 of 5 bubbles Reviewed 7 May 2016

Some reviewers suggest that they would have learned more with one of the guides - well, they obviously didn't see the guide that tried to attach herself to me. She barely spoke english, wasn't very helpful, and they seem to earn their extra fee by being able to let you past the rope barrier to access a few extra rooms.... More 

Helpful?
1 Thank fartoomanyusers
Santiago, Chile
Level Contributor
328 reviews
138 attraction reviews
common_n_attraction_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed 21 April 2016

beautiful building hosting an interesting (if poorly guided) collection....some really interesting pieces

Helpful?
2 Thank 1974AAUU
Toronto, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 January 2016

Had a brief opportunity to visit the museum during a Havana tour. The building is stunning and the exhibits look interesting but I don't speak or read Spanish so the descriptions were incomprehensible to me. I would suggest engaging a tour guide to get more out of your visit.

Helpful?
2 Thank Paul T
Sydney, Australia
Level Contributor
1,161 reviews
495 attraction reviews
common_n_attraction_reviews_1bd8 560 helpful votes
3 of 5 bubbles Reviewed 31 January 2016

We made a fundamental error when visiting this museum by paying just the minimum amount (2 CUCs each) for museum entry. If we had been a little less thrifty with our CUCs, for the outlay of just a few more we could have had the services of a guide or at least use of an audio-guide in English. I think... More 

Helpful?
3 Thank JElliot32
Albuquerque, New Mexico
Level Contributor
155 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 114 helpful votes
3 of 5 bubbles Reviewed 6 January 2016

This Museum, also known as The Palacio de los Capitanes Generales, is located on the Plaza de Armas, near the Bookseller's Market. The building housed the former governors of Havana. The street in front of the building has wooden cobblestones to make the carriages passing the residence not so loud. I found the building easily. It is a huge imposing... More 

Helpful?
3 Thank Terri R
Montreal, Canada
Level Contributor
171 reviews
75 attraction reviews
common_n_attraction_reviews_1bd8 129 helpful votes
2 of 5 bubbles Reviewed 25 November 2015

We visited in November 2015 and about half of the exhibit rooms were closed due to renovations. We paid the 7 or 8 CUC for the entrance and the audio guide, which can be tuned to English. Good thing, as the descriptions in the museum are only in Spanish. What was disappointing though is the fact that we weren't told... More 

Helpful?
3 Thank Isa-Francis
East Grinstead, United Kingdom
Level Contributor
31 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 22 November 2015

This museum is situated in the Plaza de Armas in old Havana. The square that sells the books. If you do the city tour your guide will point it out. It's worth taking a look for the building alone. Each room has a steward and they will go out of their way to explain the artifacts and paintings ect. It... More 

Helpful?
2 Thank Christopher H
Toronto, Canada
Level Contributor
52 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 21 October 2015

Tip: Do pay extra for the audio tour if you do not have a tour guide. They give you a hand held device where you enter the numbers corresponding in each room to hear about the exhibits. Amazing colonial structure with lots to see. Very nicely restored and well maintained.

Helpful?
1 Thank Prinpy

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Museum of the City (Museo de la Ciudad) and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?