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Zen Spa

1054 Cond Ashford Plz, San Juan 00911-1102, Puerto Rico
+1 787-722-8433
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Review Highlights
Heavenly pampering!

Customer focused attentions, soothing music and dimmed lights welcome you to a formidable... read more

Reviewed yesterday
RagdeEdgar
,
San Juan, Puerto Rico
Birthday Retreat

Birthday celebration with sister and niece! Always special to take time with loved ones, more so... read more

Review collected in partnership with this attraction

Reviewed 6 days ago
josephinem715
,
San Juan, Puerto Rico
Read all 188 reviews
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We Welcome You to ZEN SPA - the leading premier spa in Puerto Rico offering over 60,000 Spa Treatments a year! We invite you to experience ZEN SPA where wellness, personal care and beauty are combined in an atmosphere of pure calmness. Imagine opening the doors to the perfect and peaceful oasis where all your senses are awakened. From the moment you enter ZEN SPA, your sense of smell is stimulated with the therapeutic scents of essential oils. The use of natural colors and fibers is easy on the eyes, a complement to the simplicity and purity of the Asian-inspired decor. Your ears dance with the soft sounds of nature that are gifts to your soul, instantly altering your state of mind and easing tensions. Fresh fruit, herbal tea and water revitalize your sense of taste. Soothing facials and body treatments stimulate your sense of touch and energize your skin.
  • Excellent69%
  • Very good9%
  • Average8%
  • Poor4%
  • Terrible10%
Travellers talk about
Closed Now
All hours
Hours Today: 08:00 - 19:00
LOCATION
1054 Cond Ashford Plz, San Juan 00911-1102, Puerto Rico
CONTACT
Website
+1 787-722-8433
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Reviews (188)
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1 - 10 of 164 reviews

Reviewed yesterday

Customer focused attentions, soothing music and dimmed lights welcome you to a formidable experience. Service includes hotel's gym and infinity pool with panoramic view of San Juan Bay and Isla Grande Airport. Erika heads the reception area and is fully a services menu expert who...More

Thank RagdeEdgar
Reviewed 6 days ago

Birthday celebration with sister and niece! Always special to take time with loved ones, more so @ this location!!!

Review collected in partnership with this attraction
Thank josephinem715
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 5 days ago

We are so happy that you celebrated your birthday with us! It is indeed a birthday retreat. We look forward to pampering you again. Have a ZENful day!

Reviewed 1 week ago via mobile

We had a great experience at Zen Spa during our recent visit to San Juan. We are staying in Condado and found info about this Spa on Trip Advisor. The recommendations were right on. Me and my son had a deep tissue massage and enjoyed...More

Thank Amir F
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 6 days ago

Amir, thank you so much for your 5 stars and for sharing your spa experience with the world! We are really happy you and your family enjoyed our ZEN moment. Next time you are in San Juan don't forget to visit us. Have a safe...More

Reviewed 2 weeks ago

My husband and I had a couple massage. It was very good and relaxing. After the massage we where ready to dance the night out.

Review collected in partnership with this attraction
Thank galaxy432017
Reviewed 2 weeks ago via mobile

I visited Zen Spa at the Sheraton San Juan (also known as Sheraton Convention Center), with my friends for a Spa Party that we bought through Gustazos. The Spa is very nice, though the atmosphere is too dark. Light is very low and dim so...More

Thank Luz L
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 2 weeks ago

Luz, Thank you for your review. Looks like you and your friends had a great day except for the strawberries and waiting area. We do apologize for this. Next time you visit us, you can enjoy a relaxing time before your services in our cozy...More

Reviewed 2 weeks ago

Great service, clean, professional, relaxing, quiet, spacious, many amenities, helpful, polite, kind, etc... Highly recommended. Thanks Onich Mojica for you attention.

Review collected in partnership with this attraction
Thank xaviermartinez5106
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 2 weeks ago

Hello Xavier - Thank you for your 5 stars and for highly recommending our spa services. We will definitely share your comments with Onich. We look forward to pampering you again. Have a ZENful day!

Reviewed 2 weeks ago

I had a body and face massage. It was a very relaxing and interesting experience. Ida, the lady that made the face massage, made me useful and simple recommendations to take care of my face and neck. The facilities are clean, well organized and the...More

Review collected in partnership with this attraction
Thank edusmildo_orozco
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 2 weeks ago

Thank you Edusmildo! We really appreciate your 5 stars and are extremely happy to hear that you had a great facial and the best massage ever. We look forward to pampering you again. Have a ZENful day!

Reviewed 2 weeks ago

I've got to say that the location of Zen Spa Condado is perfect -- Right across a little park and next to the Concha Resort where I was staying. My massage therapist, Alexander (don't know his last name) was amazing and he truly put me...More

2  Thank jessruiz042
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 2 weeks ago

Hello Jess! Thank you for your review. We are very happy to hear that your massage was amazing. However, we apologize for that unwelcome comment in regards to the use of the sauna. We certainly encourage our spa guests to enjoy our facilities during their...More

Reviewed 4 weeks ago

It was a great experience for my body and soul. Was a special gift . The spa is clean, good music and excellent employees. I also buy a gift for my son for Father's Day and he was entusiatic in the good offers to enjoy...More

Review collected in partnership with this attraction
Thank emeterodz
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 3 weeks ago

Thank you so much for your 5 stars! We are really happy to hear from you and look forward to pampering you again! Have a ZENful day!

Reviewed 4 weeks ago

The second you step into this Spa you feel relaxed. The employees and services (massage & facial) were excellent.

Review collected in partnership with this attraction
Thank janym377
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 3 weeks ago

Thank you so much for your 5 stars! Relaxation is what we are all about. We look forward to your next visit. Have a ZENful day!

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Ask a question
Questions & Answers
Iowabeach
8 February 2017|
AnswerShow all 3 answers
Response from Zen_Spa_Puerto_Rico | Property representative |
Hello, Thank you for contacting us via TripAdvisor. We do offer couple's massages starting at $185 which includes complimentary use of relaxation lounges, sauna and steam room. Should you need any assistance with your... More
0
Votes
Nahirys B
14 December 2016|
Answer
Response from Zen_Spa_Puerto_Rico | Property representative |
Hello Nahirys, Thank you for your interest in ZEN SPA. We certainly offer Couple's Massages as well as Packages. Although we do not sell champagne, some packages do include it. However, as a TripAdvisor member, we... More
0
Votes
Yelixa C
28 September 2016|
AnswerShow all 2 answers
Response from Pilar W | Reviewed this property |
I have gone to both places. They are both very nice and great service. But one in San Patricio is smaller. And you have to pay for parking. The one on Ashford in El Condado validates a valet parking and the area is... More
1
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