Staying at Emerald Bay many times, and joining friends at the marina, I've noticed the steady decline of the property over the last few years. Owned by Sandals, it's an embarrassment to the actual resort, with deteriorating infrastructure, signs missing, damaged, or falling apart, lids missing off dock boxes, hook-ups bent or broken. The landscaping is desperately needing trimming, watering, and attending. They want boaters to pick up after their dogs, yet both dog relief stations lack disposal bags and look unattended. I thought a couple of years might see some improvement but obviously I was wrong. The only bright spot is that all the staff are friendly, engaging, and as helpful as they can be with such limited resources. I guess Sandals has fallen on hard times or they would be keeping up their property.

The Staff is AWESOME ! The facility is a wreck. One of the Buildings was apparently destroyed during storm, not fixed. The owners have apparently not spent a dime on maintenance or repair of the buildings or the docks since they bought it in 2009. Some of the floating docks have the cleats ripped off, waterline rubber torn off, Main piling posts rusted through, hard plastic post wrap is all torn and jagged, landscaping totally neglected, narrow entry with zero markers to guide you in, lots of surge and exposed to all winds, no electric or water in 3/4 of the slips, restrooms and showers very tired, what a waste of what was once a fine marina.