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The Spa at The Westin Puerto Vallarta

Paseo de la Marina Sur #205, Puerto Vallarta 48354, Mexico
+52 322 226 1100 ext. 4323
Review Highlights
Cancelled flight stay

We got stranded by cancelled flight (Thanks AA) in PV recently - wanted something close to airport... read more

Reviewed 1 week ago
Chris W
Norman, Oklahoma
Nice first stop during Puerto Vallarta Vacation

Few months back, we decided to find a closer hotel to the airport to rest up before moving to our... read more

Reviewed 2 weeks ago
Charles V
Walnut Creek, California, United States
Read all 63 reviews
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  • Excellent47%
  • Very good34%
  • Average12%
  • Poor6%
  • Terrible1%
Travellers talk about
Paseo de la Marina Sur #205, Puerto Vallarta 48354, Mexico
+52 322 226 1100 ext. 4323
Write a Review
Reviews (63)
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1 - 10 of 53 reviews

Reviewed 1 week ago

We got stranded by cancelled flight (Thanks AA) in PV recently - wanted something close to airport that was decently rated on hotwire. Was insanely lucky to get this hotel for a great price. Ground were immaculate....pools were large and very clean...great views of PV...More

Thank Chris W
Reviewed 2 weeks ago

Few months back, we decided to find a closer hotel to the airport to rest up before moving to our hotel near Malecon/downtown Puerto Vallarta Cost from the airport was 240 Pesos + tip. Cost from hotel to DT was about 80 or 85 Pesos...More

Thank Charles V
Reviewed 20 May 2017 via mobile

It was a great experience, beautiful hotel, quiet, nice room, thanks to Guillermo at the front desk, he was very helpful and make us feel great!

Thank Óscar Y
Reviewed 17 May 2017

Fairly quiet hotel. It is very well located to the private Marina with shops and good restaurants. The hotel is clean and efficient. Room service was excellent. The pools and grounds are very nice to stroll around and swim. The hotel staff is very helpful...More

Thank Sharon A
Reviewed 7 May 2017

This is a real RESORT and SPA with the facilities and service to earn the title. Check it out. This isn't just an exercise room with a personal trainer. It is full service.

Thank Jerry440
Reviewed 4 April 2017 via mobile

The services were very good. Friendly and helpful staff. The services included all the extra details that make spa experiences so special and pampering! A must do!!!

Thank JudellaVega
Reviewed 6 March 2017

Trip hazard in rooms. Fell and sustained a head injury. Intense pain. Staff callous. Hotel manager, security, and doctor admitted to "not caring" about me. All said their job was to "protect" the hotel. Total lack of compassion or any human decency. Telling all my...More

Thank docbullyawn
Reviewed 4 March 2017

Upon arrival the bell-service was excellent. Very friendly and helpful and they directed us to the concierge for check-in. The receptionists were extraordinarily friendly and upgraded our package. We had the most amazing view from our balcony and we enjoyed each morning watching the sun...More

Thank Matthew L
Reviewed 3 March 2017 via mobile

The spa facilities are fabulous. The therapy staff are very well trained and the service staff are attentive. The Thai massage was amazing! I appreciated both Emma and Arturo. For the spa, I recommend just a few refinements: I asked about packages but the only...More

Thank Doug L
A TripAdvisor Member
Reviewed 27 February 2017 via mobile

Nice resort as far as scenery and some staff. Horrible housekeeping. Maid service not done until 4:30. One time there were no towels in our room. No sweeping and no baskets emptied. When we arrived, our room was not ready at check in time and...More

Thank A TripAdvisor Member
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Questions & AnswersAsk a question
Is the sauna and steam room in each locker room or is it a coed facility?
25 February 2017|
Answer Show all 6 answers
Response from Marcus P | Reviewed this property |
Each locker room.
It says this hotel is 1.2 miles from the airport... is it feasible to just walk there? We're only traveling with a couple backpacks.
19 November 2016|
Answer Show all 4 answers
Response from asustal | Reviewed this property |
It's too far if you've got luggage. Plus, if you've never been, it'd be too much hassle to find it. What you should do is get a taxi once you get outside the airport doors. There are taxi stands. You'll pay much more if you... More