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Gray Line Tours

Luis Moya, Mexico City 06300, Mexico
+52 998 887 2495
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Tours from Gray Line Tours tend to sell out - travellers recommend booking in advance!
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from US$179.50*
Concierge Service Airport Meet Greet and Escort From Mex City to Puebla Airport
Airport & Ground Transfers
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from US$1,089.00*
4-Day Colonial Mexico from Mexico City: Toulco, Guanajuato
Multi-day Tours
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from US$4,477.00*
8-Day Central Mexico Explorer from Mexico City
Multi-day Tours
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Overview
  • Excellent77%
  • Very good4%
  • Average2%
  • Poor5%
  • Terrible12%
Travellers talk about
LOCATION
Luis Moya, Mexico City 06300, Mexico
Alameda
CONTACT
Website
+52 998 887 2495
Write a ReviewReviews (94)
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"clean mercedes"
in 2 reviews
"left mexico"
in 2 reviews
"well worth the money"
in 2 reviews
"teotihuacan tour"
in 2 reviews
"great guide"
in 2 reviews
"visit mexico city"
in 2 reviews
"victor"
in 34 reviews
"conroy"
in 13 reviews
"benz"
in 4 reviews
"driver"
in 23 reviews
"pyramids"
in 8 reviews
"vehicle"
in 2 reviews
"guadalupe"
in 3 reviews
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1 - 10 of 67 reviews

Reviewed 13 December 2017 via mobile

Visit the city of mexico with my wife for the first time and on arriving at the airport we received to gracefull surprise when we were waiting to transfer us to the hotel i loved the auto mercedez benz as offered in expidea and the...More

Thank Abdon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 14 December 2017

Thanks for using our services. We all appreciate your very nice comments and look forward to greeting you again in another Gray Line service around Mexico and the World !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2017

My hubby and I had a great trip to the Pyramids near Mexico City thanks to Victor and Hector. The travel to and from the pyramids was quick in a great air conditioned large van. The capable driving of Victor through traffic gave us plenty...More

Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

Victor was a great tour guide. He was accommodating and very friendly. His knowledge was unparalleled and was able to converse in Spanglish with us. A+ all around. An enjoyable day and we made a new friend in Mexico City.

Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 November 2017 via mobile

Couldn’t have enjoyed my trip more. Light traffic to destination and friendly stays in confortable sprinter van. Starting with tour of fabric processing area and gift shop to pyramids themselves. Ended with great lunch at opulent but affordable restaurant. Thank you Victor!!!!

Thank Romero M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

We visited CDMX from Canada and Israel was waiting for us at the airport at 6am. On our way back, Victor dropped us off. Both were extremely courteous and their service is very comfortable and timely. Definitely a recommend.

Thank kyehia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

Where to begin? First of all traveling to Mexico on business is never easy but when traveling there with your family for vacation it's even harder as you want to secure their safety to the maximum. Victor Monroy with Gray Line did just that. Not...More

Thank Christian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 7 August 2017

Dear Traveler: Thanks for your amazing review about your experience during your trip with us! We appreciate your great comments about our member staff Victor. Your tips will be very useful for our community. We hope to have the opportunity to serve you once again...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2017

I strongly recommend Gray Line Tour Co. great service, friendly staff and ver knowlegable. I was lucky enough to get a friendly courteous knowledgeable person by the name of Victor Monroy. I will defiantly request him next tine I visit Mexico City.

Thank Art S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 7 August 2017

Dear Traveler: Thanks for your incredible comments about our member staff Victor. We appreciate your time to share your review and we hope to serve on a new trip. Regards. Gray Line Tours.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

I arrived in the early morning into Mexico City expecting to be collected by Gray Line and there was nobody waiting or no response from their number. They did ring me for collection, but suggested a time and location that suited them and would not...More

Thank lukem85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 4 July 2017

Dear Traveler: We apologize for all the inconveniences during your trip with us. Please, send us an email to customerservice@mayaland.com with all the details of your trip so we can help you. Regards Gray Line Tours.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

I was very pleased with the service offered by Victor and his team in Mexico City. They got me from the airport to my downtown hotel, and back again, with little fuss. On the departure day, Victor and the driver came more than an hour...More

Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 28 June 2017

Dear travel: Thank for your kind review! We appreciate your great comments about our collaborator Victor and his team. We apologize for the situation occurred while you were traveling with us. All your tips and comments will be very useful to improve our telephone service...More

Report response as inappropriate
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Reviewed 27 June 2017 via mobile

We got a great service, thanks Victor Monroy for the kindness and making us feel welcome, very nice car and perfectly clean. Highly recommended, we definitely came back with Gray Line.

1  Thank snowboarding64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 27 June 2017

We appreciate your great comments about our service. Thanks for your preference and we hope to have the opportunity to serve once again on a new trip to México. Regards Gray Line Tours.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
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Ask a question
Questions & Answers
Yolis
1 May 2017|
Answer
Response from chichenuxmal | Property representative |
Hoy Domingo, por favor llame usted directamente a nuestro Coordinador en la Ciudad de Mexico, Sr. Victor Hugo Monroy, Cel.: 55 3717 1057 Gracias por su interés en Gray Line Ciudad de Mexico.
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