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Address: Cancun 77500, Mexico
Phone Number:
01.800.237.8329
Website

TripAdvisor Reviewer Highlights

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Great Service

I used this service for my transportation to and from my hotel and I must say that it was a great experience. The directions I got in the email for the airport was on point and... read more

4 of 5 bubblesReviewed yesterday
La T

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4,095 Reviews from our TripAdvisor Community

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Showing 2,795: English reviews
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed yesterday NEW

I used this service for my transportation to and from my hotel and I must say that it was a great experience. The directions I got in the email for the airport was on point and when I got the greeter he was friendly and polite. I was quickly on my way to my hotel in an air conditioned bus.... More 

Helpful?
Thank La T
Saint Charles, Missouri
Level Contributor
21 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We have used Best Day twice: last week, to be taken to the Cancun Airport to our hotel and back, and two years ago, to go from the airport to the ferry to Isla Mujeres and back. We arranged this online at the same time that we booked our trip through Bookit.com. Both times the experience has been pleasant and... More 

Helpful?
Thank SaintCharlesLinda
Surrey, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

Best Day is a great tour service. Bus at airport was ready to go when we came out of terminal, and they had beer on board for us at very reasonable price. our host on the bus was very informative and fun. Our host at Grand Sirenis resort for Best Day also provided great information about the resort, the area,... More 

Helpful?
Thank fosterjimmie
Newmarket
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW

Sara at Valentia Imperial Maya resort sold us a part day trip to Tullum ruins and beach which turned out to be not much see. But bad part of tour was all the bus changing and trip back to Hotel which took for ever stopping at lots of hotels and resort in downtown Playa de Carmen. A trip that was... More 

Helpful?
Thank James M
BestDayTravel, Gerente at Best Day, responded to this review

Dear James: We are extremely concerned about the perception that you have taken home regarding our services. We would like to thank you for bringing this matter to our attention and regret the inconveniences that you experienced in your Tulum Tour. Please accept our most sincere apologies for not being able to exceed your expectations and we are also deeply... More 

Green Bay, Wisconsin
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

This company is tops! We had 4 separate bookings thru Travelocity for our group of 13. They pulled it all together so we could all arrive to the hotel at the same time. Then upon departure, we needed to be split into 2 groups for different departure times. This was during spring break, it was chaotic, but they did it... More 

Helpful?
Thank Rox1954
Anaheim
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We used best day for airport to hotel transportation, but my bad I screwup on our reservation date and end up arriving a day before. Our flight was the last one for that night and it took us forever to get out, it was almost midnight when check at their both (usually they will wait for you outside with a... More 

Helpful?
Thank cronica20
Surrey, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Stayed at the royalton cancun. Carolina from Best Day was an absolute sweetheart. She set us up with absolutely fabulous day trips with very safe & professional companies that took great care of my girlfriend & I. The facilities were very clean & organized. I look forward to returning to Mexico to continue my adventures

Helpful?
Thank dmd6767
Vancouver, Canada
Level Contributor
35 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Book them! I booked this company through Expedia. When I was picked up at the airport I was greeted as if I was an old friend. Very welcoming. Getting to my hotel was quick. Leaving my hotel to return to the airport was even better. I was able to practice my Spanish words with the driver-he was very patient with... More 

Helpful?
Thank Elle D
Level Contributor
55 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Best day of our holiday. Our tour guide Fernando was wonderful very knowledgable, got right in and did every activity with us. I have been to Cenote's before but just a quick jump in and out Fernando took us around through the tunnels explained things it was beautful I enjoyed the day so much. Fernando's attention to detail made it... More 

Helpful?
2 Thank Shannon M
Spring, Texas
1 review
5 of 5 bubbles Reviewed 6 days ago NEW

I was very pleased with the customer service, promptness, friendliness and overall experience with Best Day over our Mexico Spring Break trip!! I HIGHLY recommend using this company for all their services. Truly a pleasure to do business with them! Will definitely use them again and again!

Helpful?
Thank lisab1717

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Best Day and other visitors
45 questions
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Hemel Hempstead, United Kingdom

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Questions? Get answers from Best Day staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?