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Address: A Km 4. 5, Cozumel 77600, Mexico
Phone Number:
+52 800 435 3240

TripAdvisor Reviewer Highlights

Read all 47 reviews
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    Very good
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  • 3
Nice break from the ship

Visited here on a day pass. Plenty of good drinks and a nice buffet for lunch. Snorkeling was awesome..saw some of the smaller pay Snorkeling excusion boats drop people off near... read more

Reviewed 25 March 2017
via mobile
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47 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Langhorne, Pennsylvania
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 20 April 2017

Within the first half hour of being at El CID, I was so disappointed that I had to laugh. We got the "all inclusive" package...or at least we thought we did! It turned out we didn't have the "special" all inclusive! We were stuck with buffet 5 out of 7 dinners. The other two nights we ordered off the menu.... More 

Thank Ruth O
Level Contributor
27 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 25 March 2017 via mobile

Visited here on a day pass. Plenty of good drinks and a nice buffet for lunch. Snorkeling was awesome..saw some of the smaller pay Snorkeling excusion boats drop people off near this resorts Snorkeling area. Nice relaxing atmosphere.. They do advertise wifi, but it only works in the lobby, not on beach or at pool..Would be nice if they fixed... More 

1 Thank grindjv
Mount Vernon, Ohio, United States
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 6 February 2017

I was with a group of 13 ladies on a cruise who went to El Cid for our day in Cozumel. We had a perfect day at El Cid. The staff was very friendly and helpful. There are two beach areas. A large area to your right and a smaller, picturesque area to the left of the restaurant/bar. We actually... More 

3 Thank Crystal B
Boise, Idaho
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 11 January 2017

I made reservations a month prior for an ocean view room. I called ahead to confirm once we arrived in Cozumel which got us lip service. When we showed up the sent us to another hotel - across the street which to be fare was all inclusive. But not on the water, and no ocean view room.

1 Thank Pr0t0C0sm0s
Level Contributor
47 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 15 December 2016

Being a crew member on board cruise ships. El Cid is the place to be for me when we stop in Cozumel. Its very close to the cruise ship pier. We always bay a days pass for the pool. Thei have a small but nice pool. A water front. A bar and a good restaurant. With a day pas you... More 

3 Thank Florin M
Huntington Beach
Level Contributor
62 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 27 November 2016

Nice Hotel (location, location, location) They have everything you need very relaxed atmosphere great place to get away and enjoy the beautiful bright blue water. Great great diving and snorkeling especially right in front they have a sunken plane parts from the old James Bond movie. Great deal for the price the people are very nice that work there. Nice... More 

1 Thank jeffcS4865GB
Derby, Connecticut
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 8 November 2016

This place was great. The staff and service was awesome, especially Luzma Melgarejo Vega from Guest Services. She went out of her way to make sure we were happy. The resort is beautiful and everyone is so friendly. Would definitely go back!

2 Thank lucigilkes
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 22 October 2016

good value for money if looking for a drinking day. access to the sea available. food and drinks and service were all amazing! staff very nice and always there when you needed something.

3 Thank Rachel3712
Level Contributor
41 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 18 August 2016 via mobile

We have been here many times in the past and have enjoyed it very much. This time, not so much. We purchased the all inclusive day pass like we have many times in the past when our ship docks here. We found a couple of chairs in the semi sun because all of the palapas were taken, 10 small umbrella... More 

4 Thank hd c
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 13 August 2016 via mobile

After being deviated from our next port in Honduras, do to a tropical depression, our ship elected to change our itinerary, and we visit Cozumel. The ship moored at the Carnival pier, and we decided to walk the 1/4 mile to a hotel that we have visited before. We had spent vacations twice in the past, and enjoyed the facility... More 

5 Thank Walter C

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?