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Diamonds International

Rafael E. Melgar | Plaza Punta Langosta, Cozumel, Mexico
+52 800 515 3935
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Review Highlights
Fabulous shopping experience

The store is gorgeous as is all of the products they sell. We went in to purchase a diamond wedding... read more

Reviewed yesterday
ajar31
,
Westfield, New Jersey
One beautiful diamond ring wife loves it

We went to all of the jewelry stores on our place carnival cruise in Cozumel and the one for... read more

Reviewed 2 days ago
Wesley S
Read all 1,512 reviews
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Diamonds International is the largest duty free jeweler in the world. Renowned for top- caliber customer service, extensive selection of quality merchandise and value pricing, Diamonds International has pioneered the art of duty free shopping in the Caribbean with locations at every major cruise port. We've helped make cruises and Caribbean vacations into something far more special and romantic for couples since 1986.
  • Excellent60%
  • Very good13%
  • Average6%
  • Poor3%
  • Terrible18%
Travellers talk about
“sales person” (93 reviews)
“engagement ring” (38 reviews)
“di store” (38 reviews)
LOCATION
Rafael E. Melgar | Plaza Punta Langosta, Cozumel, Mexico
CONTACT
Website
+52 800 515 3935
Write a ReviewReviews (1,512)
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1 - 10 of 1,494 reviews

Reviewed yesterday

The store is gorgeous as is all of the products they sell. We went in to purchase a diamond wedding band and found exactly what we were looking for. Kanchan Kotai, our sales rep, was so warm and friendly. She was very helpful. The Manager...More

Thank ajar31
Reviewed 2 days ago

We went to all of the jewelry stores on our place carnival cruise in Cozumel and the one for norwizion cruise lines lol we snuck in but came back and dealt with Gonzalo Agolar no pressure gave me a couple of beers while treating wife...More

Thank Wesley S
Reviewed 3 days ago via mobile

Visited a couple of weeks ago while on our cruise. Our salesman, Flaviano, was extremely nice and very helpful and helped us to find exactly what we were looking for. He comes highly recommended If you will be shopping there.More

Thank KOTCB
Diamonds Intern... C, Manager at Diamonds International, responded to this reviewResponded 2 days ago

Dear Valued Guest, Thank you for taking the time to review our store. We appreciate all feedback and are delighted to hear Flaviano took wonderful care of you. We will be sure your compliment is received! We hope you enjoyed your cruise vacation and visit...More

Reviewed 1 week ago

I had a wonderful time at Diamond International in Cozumel - It was on the list of trusted shops by the Celebrity Cruise ship so we went to check it out - We were greeted by Lana B who was friendly yet professional and very...More

Thank Serendipity300
Diamonds Intern... C, Manager at Diamonds International, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your experience with us, we love seeing wonderful comments and are delighted to hear Lana took great care of you. We will be sure she receives your compliment! We hope you enjoyed your time...More

Reviewed 1 week ago

The salespeople were awesome! My wife and I dealt with Guadalupe Roja and Nick (muchas gracias!). They were pleasant and not too not overbearing. Being a little overbearing is part of the job. They knew when to back down when I said no higher. They...More

Thank Lee C
Diamonds Intern... C, Manager at Diamonds International, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to review our store, we appreciate all feedback and are delighted to hear Guadalupe and Nick took wonderful care in assisting you in your purchase of Crown of Light. We will be sure your compliment is...More

Reviewed 1 week ago

This despicable company and salesmen took advantage of my emotionally impaired mother while she was down there on a cruise. She had just recently lost her husband and my father in an accident and went with some friends down there to try and distract herself...More

1  Thank Matthew S
Diamonds Intern... C, Gerente at Diamonds International, responded to this reviewResponded 5 days ago

Dear Mr. Mathew, on behalf of Diamonds International I apologize for the experience, Please give us an opportunity to turn this situation around for you, email us at tripadvisor@shopdi.com and we will gladly take care of your mother, Have a lovely day,

Reviewed 2 weeks ago

We purchased a watch and some jewelry at the Cozumel location and received outstanding service from Revital Chen. Initially we purchased the watch and Revital took extensive time to show us options from just about every brand in the store. She was both knowledgeable and...More

Thank Jeff B
Diamonds Intern... C, Manager at Diamonds International, responded to this reviewResponded 1 week ago

Dear Mr. Jeff, Thank you for taking the time to share your experience with us, we love reading wonderful comments and are delighted to hear Revital took wonderful care of you. We will be sure she receives your compliment! We hope you enjoy your new...More

Reviewed 2 weeks ago via mobile

I just read a review from people who bought a Breitling watch off Diamond International. My problem is not with Diamond International is with Breitling. I bought the same watch that the people were talking about. Avenger, I own three Breitling watches and all were...More

Thank Michael P
Reviewed 2 weeks ago

I was on the hunt for new earrings and found the perfect pair in Diamonds International. Rocky, our sales associate, was very helpful. I never felt pressured to buy and was allowed to browse without pressure.I ended up buying a Movada watch too! Thanks to...More

Thank jodycoolman
Diamonds Intern... C, Manager at Diamonds International, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your in store experience with us, we appreciate all feedback and are delighted to hear Rocky took wonderful care of you. We will be sure your compliment is received! We hope you enjoyed your...More

Reviewed 2 weeks ago

I would like everyone to know how efficient and informative Anastasiia was while we were visiting DI Cozumel. She was such a great sales rep and I would recommend her to anyone. I bought several items and she was excellent on helping our needs. The...More

Thank kdth0mas
Diamonds Intern... C, Manager at Diamonds International, responded to this reviewResponded 1 week ago

Dear Ms. Karen, Thank you for taking the time to share your review with us, we appreciate all feedback. We are delighted to hear Anastasiia was able to assist you in picking out the perfect items for you, we will be sure she receives your...More

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Ask a question
Questions & Answers
Charlie M
28 November 2017|
Answer
Response from Diamonds Intern... C | Property representative |
Hello Mr Charlue! Please bring your piece to Cozumel if possible so we can help you take care of your ring, Alejandra
0
Votes
Google Translation
Joey G
1 November 2017|
AnswerShow all 3 answers
Response from Diamonds Intern... C | Property representative |
Hello! please email us in the email listed for assistance in the comments!
0
Votes
Google Translation