We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Carretera Sur Int. Parque Chankanaab, Cozumel 77600, Mexico
Phone Number:
+52 987 103 5974
09:00 - 16:00
Closed now
See all hours
Mon - Sat 09:00 - 16:00

Want to do everything? But longing to do nothing? Natural Spa was created...

Want to do everything? But longing to do nothing? Natural Spa was created for you. Set next to the gorgeous lagoon, Chankanaab (little sea in English), and close to the turquoise Caribbean ocean, we provide you with your ideal welcome to Cozumel. We wanted you to have the best of both worlds.

read more

TripAdvisor Reviewer Highlights

Read all 42 reviews
Visitor rating
  • 34
  • 4
    Very good
  • 1
  • 0
  • 1
Fantastic and relaxing experience

We weren't sure about booking a non-Royal Caribbean excursion, but after not being able to book a couple's massage on the ship, we wanted to give it a try, especially after... read more

Reviewed 4 weeks ago
Shanna K
Add Photo Write a Review

42 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 40: English reviews
1 review
Reviewed 4 weeks ago

We weren't sure about booking a non-Royal Caribbean excursion, but after not being able to book a couple's massage on the ship, we wanted to give it a try, especially after reading all of these great reviews. I was a little anxious, abut timing (especially when a crew member erroneously told me Cozumel was in a different time zone and... More 

Thank Shanna K
Wake Forest, North Carolina
Level Contributor
6 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 7 March 2017 via mobile

We loved this place. We booked the sand n sun package which included a couples massage, snorkeling, lunch, open bar, bottle of tequila & tour of the park/beach access. Friendly staff, skilled masseuse, clean & beautiful facility. Massage was so relaxing in the open air. Will definitely return here again.

Thank Tammy H
Dunedin, Florida
Level Contributor
23 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 23 February 2017

Definitely recommend getting the massage at the Natural Spa. Great price booked as part of package that included park entrance, snorkeling gear, lunch and beverages.

Thank Veronika O
1 review
Reviewed 21 February 2017

Rubi and Fatima were great on our massages. We have a 2 x 1 special at the beach, was very nice and relaxing. Highly recommended

Thank Ar C
1 review
Reviewed 16 February 2017

I am giving 5 stars for the Spa only as this listing is for the spa. My husband and I got the $169 package that includes park admission, 1-hour massage, snorkel gear rental, lunch, and open bar - all for 2 people. We started with the massages. Alejandra was an awesome therapist. I had a car accident years ago, and... More 

Thank Donna C
Level Contributor
3 reviews
Reviewed 8 February 2017

This was an awesome place. The couples massage was fantastic. The value was incredible. The place was clean, people were kind, and there were tons of things to do. This was an awesome Park. I will be back.

Thank Lance D
Fort Lauderdale, Florida
2 reviews
Reviewed 29 December 2016

We had a great time at the park and as we were leaving, Dianela invited me for a massage. She did a great job at a reasonable price. I would definitely plan on it on my next visit. Chankanaab park is close to the cruise ship port so it was very convenient to get to.

Thank Leela50
1 review
Reviewed 20 December 2016

We booked online for a couples massage, entrance to the park and snorkeling and had no problem whatsoever. The whole experience was fabulous and we highly recommend this trip. They tell you to print out your confirmation which we did and the check-in went flawlessly. I am a massage therapist and have had many, many massages and can honestly say... More 

Thank Kathleen T
Kissimmee, Florida
Level Contributor
3 reviews
Reviewed 16 December 2016

I recommend buying the package that includes buffet, snokel, entry to park, and unlimited drinks. Definitely worth the price.

Thank ben32885
Bradenton, Florida
2 reviews
Reviewed 13 December 2016

We booked online prior to our trip for the 60 minutes couples massage, lunch, entrance fee to the park and snorkeling. It was well worth the money. Massage was awesome! The ladies were very thorough. Only thing is that the lunch Included is quite a bit of a walk from the spa. Snorkeling place is really close to the massage... More 

Thank meli1881

Travellers who viewed Natural Spa also viewed

Cozumel, Quintana Roo
Cozumel, Quintana Roo
Cozumel, Quintana Roo

Been to Natural Spa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Natural Spa and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Natural Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?