We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Avenida Rafael E. Melgar and Calle 10 Norte | Quintana Roo, Cozumel, Mexico
Phone Number:
+52 987 869 1687
09:00 - 19:00
Closed now
See all hours
Mon - Sat 09:00 - 19:00

TripAdvisor Reviewer Highlights

Read all 91 reviews
Visitor rating
  • 9
  • 12
    Very good
  • 13
  • 11
  • 44
Over priced..owned by the cruise ship

The shops are all overpriced ..much of the stuff is the same in all the shops . The shop owners will follow you around ..making better offers . Watch out for the jewelry-they say... read more

Reviewed 1 week ago
Killeen, Texas
Add Photo Write a Review

91 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 89: English reviews
Killeen, Texas
Level Contributor
54 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

The shops are all overpriced ..much of the stuff is the same in all the shops . The shop owners will follow you around ..making better offers . Watch out for the jewelry-they say it is silver .925 ...yes the clasp is stamped but the rest or many pieces will turn green in a few days

Thank nursejudy2016
Level Contributor
6 reviews
Reviewed 1 week ago

Be aware of MoneyBack rebate! Purchased two items from Effy January 9, 2017, After several phone calls to Effy and emails to MoneyBack & Effy, I have not received my rebate 5 months later?

Thank Sary F
Beaumont, Texas
Level Contributor
24 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 8 April 2017

After exiting the ship and crossing the pier (with beautiful views), you first enter the pier shopping area. Here you find numerous stores with affordable items, such as jewelry, shirts, etc. One area is a small mall with a second floor with more stores. I suggest getting a map ASAP so you don't miss any of the stores. I also... More 

Thank Adasha K
Coral Springs, Florida
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 8 April 2017 via mobile

I wish I read this ahead of time. I bought a necklace it was weight and carats. Can't reach them anybody have a phone number.

Thank Jeri d
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 17 March 2017

Beware these people are just waiting for the next tourist to come down the street, Over inflated prices for junk ,found same items elsewhere for 1/4 the price THESE PEOPLE ARE CROOKS and give Cozemul and it's people a Bad Name

1 Thank Jeannie O
Apex, NC
Level Contributor
94 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
Reviewed 1 February 2017

The taxis are told to take you here and there's advertisements in their cabs. Stay away. Too many pushy vendors and not a fun experience at all.

1 Thank mom2kids09
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 January 2017

We had about an hour to shop after our excursion. The actual stores are fine, but if you go to the straw huts be warned. They are rude, overpriced and extremely pushy. For your own safety I would recommend staying on the main thorofare. We started up one of the side aisles two stores up a male said "come over... More 

2 Thank Judy C
Level Contributor
20 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 17 December 2016 via mobile

Pushy sales people seems very overpriced. The local tequila is great😁 store owners probably pay him to get the tourists drunk so they spend there cash😂 In general I try to avoid this place😁

2 Thank Tko69
Winnsboro, South Carolina
Level Contributor
44 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 28 November 2016

Same shops as most ports. Higher prices, little bargains. But this cruise port is clean and well lit at night.

2 Thank PLALPN
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016

I purchased a set of earrings,when I got home I took them to my jeweler because i could not locate the 14k stamp. I was advised that the metal was not gold or silver with gold plating and the stones were glass.I was told at the store that I was purchasing gold with sapphire stones. buyer be very aware at... More 

1 Thank bbuy2016

Travellers who viewed Forum Shops also viewed

Cozumel, Quintana Roo
Cozumel, Quintana Roo
Cozumel, Quintana Roo

Been to Forum Shops? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Forum Shops and other visitors
3 questions
Ask a question
Austin, United States
over a year ago

See all questions (3)

Questions? Get answers from Forum Shops staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?