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Dolphinaris Cozumel

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Ave. Rafael E. Melgar | Zona 2, Km.1.5 17th Street y 19 South, Cozumel 77600, Mexico
+52 998 881 3030
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Review Highlights
Family Fun

Tried this place as an excursion from our cruise line. Staff was funny, friendly, and informative... read more

Reviewed 6 days ago
ILona B
,
Chicago, Illinois
via mobile
Great Experience

I booked this excursion for our cruise stop in Cozumel and I have to admit I had so much fun. We... read more

Reviewed 1 week ago
Jay M
,
Killeen, Texas, United States
via mobile
Read all 1,409 reviews
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Dolphinaris Cozumel has a privileged location within the pristine waters of the Mexican Caribbean's heart; you will be able to enjoy a magical dolphin swimming with a tailor made ALL-INCLUSIVE service. The architecture of this dolphinarium is inspired in a fishermen village and has a design that, aside of being one of the most beautiful around the world, provides an ample home for dolphins where they can spaciously unwind during their dolphin encounter with our visitors. Visit us and experience the thrill of being propelled by a dolphin on top of the water surface and observe how they communicate; have magical moments in one of the most beautiful natural locations that only the Mexican Caribbean can offer! Swim with dolphins and enjoy in Dolphinaris Cozumel this lifetime experience that you can share with family and friends!
  • Excellent63%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible2%
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Hours Today: 9:00 AM - 5:00 PM
LOCATION
Ave. Rafael E. Melgar | Zona 2, Km.1.5 17th Street y 19 South, Cozumel 77600, Mexico
CONTACT
Website
+52 998 881 3030
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1 - 10 of 1,226 reviews

Reviewed 6 days ago via mobile

Tried this place as an excursion from our cruise line. Staff was funny, friendly, and informative. Facility was clean, felt safe, and lockers available but probably not needed. Loved the buffet style lunch served. Very Authentic. I would highly recommend this place.

1  Thank ILona B
Reviewed 1 week ago via mobile

I booked this excursion for our cruise stop in Cozumel and I have to admit I had so much fun. We booked the Dolphin Ride Experience. Our trainer was funny and informative, he kept us laughing the whole time....I will definitely be back to do...More

3  Thank Jay M
Reviewed 2 weeks ago via mobile

My wife and I came here as a shore excursion on our cruise. We got the VIP package and it was definitely worth it. We were met with virgin mojitos (which were great) and had guacamole and chips waiting for us where we waited to...More

1  Thank Tyler T
Reviewed 2 weeks ago

This is the one thing I truly wanted to do above all else on our vacation and neither my husband or I were disappointed. We had worked with trainer Abril and she was amazing, funny, sweet and patient. Only 10 people are with the trainer...More

Thank Curiouspb
Reviewed 2 weeks ago

We booked the dolphin swim and ride directly thru the company for our cruise on Liberty of the Seas in Nov 2017. Its alot cheaper and really easy. When you walk off the ship you follow the crowd to were the taxi line is. Once...More

4  Thank kacey510
Reviewed 2 weeks ago

We were three people, grandmother ,Mom and 7 year old granddaughter. Unfortunately we were an hour early because we were not aware of the time change(:. We came from a Disney cruise and decided to go it alone, without cruise tour. First, when you come...More

Thank awesome-annie1945
DOLPHINARIS, Guest service Maru at Dolphinaris Cozumel, responded to this reviewResponded 2 weeks ago

At Dolphinaris we appreciate all your positive comments. Our team works to provide our visitors magical moments, and it makes us glad to know that you had a wonderful experience with the dolphins! Regarding to the photos package we recommend to our visitors get a...More

Reviewed 2 weeks ago via mobile

Did not want to give captive dolphins attraction 5 stars.... the attraction is as described. I would recommend getting there early, the facility is small. We did the all inclusive dolphin encounter at 9:30. Four of us did the dolphin encounter and we brought two...More

Thank Rob5006
DOLPHINARIS, Guest service Maru at Dolphinaris Cozumel, responded to this reviewResponded 2 weeks ago

At Dolphinaris we appreciate all your positive comments. Our team works to provide our visitors magical moments, and it makes us glad to know that you had a wonderful experience with the dolphins! Regarding to the photos package we recommend to our visitors get a...More

Reviewed 3 weeks ago via mobile

Done this excursion on the first stop of our Carribean Cruise. A five minute drive took us to our location where we were split into small groups. We were taken and introduced to our dolphin Olympia and her trainer . She came close to us...More

1  Thank Jaro2304
Reviewed 4 weeks ago via mobile

From talking to others people at Dolphinaria, it sounds like the VIP package is the best option. A bit more money, but much higher quality experience. Plan on spending 3 hours or more. Close proximity to both cruise ship piers. Take a taxi for $8...More

Thank SKSFamilyman
Reviewed 4 weeks ago via mobile

Took my mom here for her 50th birthday. It was her dream to swim with dolphins and this place made that dream come true! Our dolphin team was Abril and Aphrodita! They were amazing!!

Thank Amanda L
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Questions & Answers
Erin S
27 November 2017|
AnswerShow all 6 answers
Response from Mrs_G-L | Reviewed this property |
I would say go later - all the early slots are filled with cruise passengers so are really busy - we went after 2pm and it was great. Room at the tables, not too crowded...no mad rush to make us move on. Also would... More
1
Vote
Jen1250
24 October 2017|
Answer
Response from DOLPHINARIS | Property representative |
Hi you can see the encounters in the dolphinarium but no closer, is not allow to be around, if you have already an encounter you will have to stay with your group, looking forward to see you soon!
0
Votes
Michelle C
18 October 2017|
Answer
Response from DOLPHINARIS | Property representative |
Hi, please send an email to contactus @ dolphinaris. com with all the information about your swim program in order to find your pics.
0
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