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Delphinus Riviera Maya

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Address: Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
+52 998 206 3311
Website
Today
08:30 - 17:00
Open now
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Hours:
Mon - Sat 08:30 - 17:00
Description:

Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A...

Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A dolphinarium surrounded by tropical nature for dolphin swim encounter

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TripAdvisor Reviewer Highlights

Read all 734 reviews
Visitor rating
  • 313
    Excellent
  • 92
    Very good
  • 48
    Average
  • 21
    Poor
  • 19
    Terrible
Great Family Experience

My teenage daughter and I enjoyed swimming and interacting with Ixnuk, a beautiful 14 year-old dolphin born on the premesis. We booked through our resort & received... read more

Reviewed 2 days ago
Deanna Gasparot... K
,
Greensburg, Pennsylvania

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734 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Greensburg, Pennsylvania
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 2 days ago NEW

My teenage daughter and I enjoyed swimming and interacting with Ixnuk, a beautiful 14 year-old dolphin born on the premesis. We booked through our resort & received transportation to/from the hotel. The check in and changing areas were clean. The experience started with a short & informative video about the mission of Delphinis & we appreciated the emphasis on health... More 

Helpful?
Thank Deanna Gasparot... K
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. It is right that we have a policy that our visitors do not... More 

Austin, Texas
Level Contributor
53 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We were picked up at our hotel and guided into the business area. The changing area was nice and clean. My sister and I had a great time with our dolphin and the trainer was very knowledgeable. We didn't have a platform to stand on since we are good swimmers and we were very comfortable with the dolphin swimming below... More 

Helpful?
Thank Dianne R
Management response:

Dear Visitor Thank you very much for your time to share your experience in our facilities, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Birmingham, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Yesterday my mom and I visited Delphinus after booking with Thomson from our hotel. We were picked up and collected very promptly from one of their drivers who was very polite. We were both nervous about the experience especially my mom after getting in the water with the dolphins she panicked as is not a very confident swimmer. The staff... More 

Helpful?
Thank charlottelander
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Greater Manchester, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago via mobile

Absolutely Fantastic!!. Our trainer, Lupita and dolphin,Fanny...the whole experience was just out of this world. Worth every penny spent!!. Thank you!!.

Helpful?
Thank Kelly-Anne G
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment and thank you for recognizing the efforts of our staff for this experience... More 

Southampton, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

I came here on the morning of my 30th birthday with my fiancé & what better way to spend my 30th birthday! Swimming with dolphins is amazing. Our trainer was Harry who was great he was very knowledgeable about dolphins & brilliant with Cabe. She was a lovely dolphin & a bit of a diva! The foot push was amazing... More 

Helpful?
Thank -Kimi-1687
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility and thank you very much to celebrate your birthday with us, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Owensboro, Kentucky
Level Contributor
29 reviews
5 attraction reviews
Reviewed 4 weeks ago

My wife and I dis the Splash...an introductory swim with the dolphins. It lasted about 45 minutes and was an amazing experience. We took a ride on their fin, got a kiss, petted them and a few other "tricks". There are other, more expensive swims but this is a fabulous introduction. Highly recomend this excurion.

Helpful?
Thank Preacher2760
Management response:

Dear Traveler Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Regards More 

Kenora, Canada
Level Contributor
25 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago via mobile

We made a girls trip and took our daughters to swim with the dolphins while we were on our vacation in Playa Del Carmen. We took a shuttle to the venue and upon arrival completed the paperwork and were on our way to watch an instructional video about our new dolphin friends. The kids loved it! They were 8 and... More 

Helpful?
Thank JSMinor
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

We planned this for the morning knowing that it would be a few hours long. We used the transportation from Delphinus and they were great. If the weather is going to be cooler in the morning you may not want to do it then. We went on a morning when the weather was cooler and they have you get in... More 

Helpful?
Thank David G
Management response:

Dear Traveler Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos... More 

Greenville, Wisconsin
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 5 weeks ago via mobile

The trainer and time with dolphins was a great experience. The transportation communication needs to be improved. I received two different pick up times, confirmed which was correct and then was told our driver left because he came earlier than we were told. They did come back and get us but then we were told we had to wait 30... More 

Helpful?
Thank allenfish1
Management response:

Dear Traveler Thank you very much for share your experience with us, the most important is exced your expectations and create a unique moment, about price of pictures, we have different options of packages for everybody, we know that some people feel that the price is high, so for us it is important that you know that this is a... More 

Surrey, Canada
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 16 March 2017

This location for Delphinus is definitely not one of their best set up locations...They have very intentionally designed it so the any spectators are too far away to see the experience...This left me very disappointed with this company as I never got to enjoy my wife's experience of swimming with dolphins for the first time. That said about her experience...The... More 

Helpful?
Thank Brad M
Management response:

Dear Traveler Thank you very much for writing about your experience at our facilities. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos for people swimming with dolphins in the place (Cancun or Riviera Maya). In fact, the price of our photographs... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?