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Playa del Carmen Tours

Certificate of Excellence
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Address: Playa del Carmen, Mexico
Phone Number:
+ 1 866 728 1438
07:00 - 20:00
Closed now
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Mon - Fri 07:00 - 20:00
Sat - Sun 07:00 - 19:00

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun,...

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from Playa del Carmen and the Riviera Maya.

Toll-Free English-Speaking customer service is available to assist you with your questions and bookings 7 days a week by phone, live chat, Skype, Facebook or email.

We offer one-stop shopping for everything from Mayan Ruins tours to cenote snorkeling adventures to ATV tours to cruise shore excursions - come experience the service, price and selection that has made us the go-to in Playa del Carmen for all these years.

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TripAdvisor Reviewer Highlights

Read all 442 reviews
Visitor rating
  • 194
  • 41
    Very good
  • 17
  • 7
  • 12
Airport Transfer

Drivers were prompt and courteous. Pleasant experience. Will definitely recommend and use again if I return to the area.

Reviewed 5 days ago
Lilburn, Georgia

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442 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Lilburn, Georgia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

Drivers were prompt and courteous. Pleasant experience. Will definitely recommend and use again if I return to the area.

Thank padioutar
Greer, South Carolina
Level Contributor
3 reviews
Reviewed 6 days ago NEW

These guys did a great job for our family while on Spring Break. I had booked several transfers during the week (airport, day trip to Cancun, etc) and it was all handled seamlessly. I also booked a day snorkeling trip in Cozumel and that was excellent. I would recommend these guys strongly.

Thank Lee H
Norfolk, Virginia
Level Contributor
3 reviews
Reviewed 6 days ago NEW

This was your typical tour - a little time at each place. The tour guide was pretty good, he had an enthusiasm for Mayan culture. The only issue was that the stop for the 'Mayan Blessing' (and accompanied shopping) at the village as well as the lunch stop had several stray and starving dogs. Most of us gave our food... More 

Thank bckaren97
Vancouver, Canada
Level Contributor
128 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
Reviewed 1 week ago via mobile

I took shared deep see fishing for 4 hrs. Their fishing ground 10-15min. away. So even for 4hrs fishing, you get enough time to fish compared to fishing out from Cancun(departing from Cancun will take 45min-60min. One way out to fishing ground). I will return again next year!

Thank seigo s
Trieste, Italy
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Did an airport transfer and everything went just fine! Even when we informed them that our hotel had changed! Our two drivers were fantastic and went out of their way giving us helpful information! I would highly recomend Playa del Carmen tour for transfers!

1 Thank lisa d
Indianapolis, Indiana
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Had a wonderful day on the catamaran tour. You could choose from lobster, steak, chicken kabobs or hamburger, food was all very good and it was a very reasonable price for everything. The crew were all very helpful, friendly and fun and there with drinks every time you turned around, you never had to want for anything. I'd give this... More 

Thank Birchesfly3
Vancouver, Canada
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

I was so impressed by the quick responses I received to any questions I had, also that your company contacted me to ensure all bases were covered before our tours took place. The pick ups and transfers were all efficient, comfortable and friendly! I was very pleased with the knowledge and people skills of all of the tour guides I... More 

Thank Melinda F
Galloway, New Jersey
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

we went to Mexico the week of March 13th, 2017. My husband and I booked airport transfer with Playa Del Carmen Tours by Johanna and Sandra. Upon our arrival they told us to look for the Super Shuttle stand which would have our information. Which it did. We were able to get to our van which took us to our... More 

1 Thank luisacilurzo
New York, NY
Level Contributor
31 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

The airport pick up and transfer was well done. Detailed instructions about where and how to meet at airport plus a clean and comfortable vehicle were positives. This is why I'm giving two stars rather than one. The big problem was with the tour (or lack of the tour). After 10 minutes of waiting for the pick up, we called... More 

Thank rickydee19
1 review
Reviewed 5 weeks ago

We got picked up at airport with a sign with our name on it. Vehicle was a newer chevy suburban with ac and driver was great and same driver took us back to the airport. The timing to go back to airport was a little early we got picked up at 6:30 pm and our flight was not until 10:55... More 

Thank Rachel A

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Playa del Carmen Tours and other visitors
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Questions? Get answers from Playa del Carmen Tours staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?