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Dolphinaris Tulum

Features Animals
Federal Highway Chetumal _ Cancun, Km. 250 | At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
+52 998 881 3030
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Review Highlights
Great Experience for young kids

The kids enjoyed the 45 minute time with the dolphins. It's a nice way to get out of the resort for... read more

Reviewed 6 days ago
Gerry L
,
Manitoba, Canada
Fantastic interaction, photo money grab

We enjoyed the swim with dolphins program and were able to spend about 40 minutes in the water with... read more

Reviewed 2 weeks ago
Janice G
via mobile
Read all 437 reviews
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Overview
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Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with beautiful tropical surroundings.The facilities feature the innovative concept of traditional platforms that provide shallow, beach-style access to conduct interaction programs safely for any visitor.For the convenience of swimmers and observers, we have located various service areas within our facilities. These service areas include: check-in and customer service, induction hut, a new room where classes for the Trainer for a Day program are conducted and our photo & video store.
  • Excellent53%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible7%
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Hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
Federal Highway Chetumal _ Cancun, Km. 250 | At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
CONTACT
Website
+52 998 881 3030
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Write a ReviewReviews (437)
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"bahia principe"
in 18 reviews
"belly ride"
in 13 reviews
"swim with the dolphins"
in 17 reviews
"photo prices"
in 8 reviews
"dolphin encounter"
in 8 reviews
"dorsal ride"
in 5 reviews
"swim program"
in 3 reviews
"interactive program"
in 3 reviews
"amazing animals"
in 6 reviews
"foot pushes"
in 3 reviews
"photos and videos"
in 5 reviews
"brilliant experience"
in 4 reviews
"bucket list"
in 11 reviews
"photo package"
in 6 reviews
"once in a lifetime"
in 9 reviews
"take pictures"
in 6 reviews
"scuba diving"
in 4 reviews
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1 - 10 of 278 reviews

Reviewed 6 days ago

The kids enjoyed the 45 minute time with the dolphins. It's a nice way to get out of the resort for a 1/2 a day. Tour for 2 kids swimming with the dolphins + 2 adult companion is $232US that includes the ride to and...More

Thank Gerry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We enjoyed the swim with dolphins program and were able to spend about 40 minutes in the water with the dolphins and were able to interact with them in a variety of ways. The experience was great and the trainer was wonderful. Be aware that...More

Thank Janice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We paid $79 US (half price online) for the Trainer for the Day package and got to spend a whole day with the dolphins, as opposed to an hour or so like the people who spent almost as much on the lesser packages. You can't...More

Thank REMcIntyre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 8 March 2018 via mobile

Good experience with Dolphins. Did the Swim and Ride option and was worth $89, but didn’t learn very much about dolphins. Just got to ride and pet them. They’re in a pretty small pool which is sad, and the trainers don’t speak english as well...More

Thank Allison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

My wife and I did the trainer for a day program and we couldn’t have had a better experience. First off, book through the dolphinaris website. We got the TFAD program for 110 a person. At the hotel it will cost 170. The facility is...More

Thank Jeremy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2018

The biggest highlight of my whole trip was spending a full day with the dolphins as the Dolphinaris at Grand Bahia Principe Tulum. Everyone here works hard so you have a great experience interacting with these beautiful creatures. Head trainer Juan and his assistant Luis...More

1  Thank kingsleigh2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

Had a group of 8. We were staying at the Bahia Principe Akumal so it was close and we could see the experience before booking. Everyone in the group had a blast. Learned a ton about dolphins and each dolphin they worked with personally. Pictures...More

Thank Alyssa Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2018 via mobile

The dolphins were great, trainers were excellent with my young kids 5 and 7. However when we booked through the hotel they never told us of a height restrictions for the “rides”. Neither child were tall enough. So we had to piggy back in order...More

1  Thank sap136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 17 January 2018

Thank you for your opinion. We are glad that you had an great time with Dolphins. We are sorry to hear about the heights restrictions, however thru our web site you can book next time and get great deals.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017

Just before I start this reviews I am positive honest guy, i also seen comments about its cruel about keeping dolphins in captivity well to be honest at the end of the day a adult dolphin who been has born in captivity doesn’t know how...More

1  Thank fitnessboy2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 17 January 2018

What amazing review you have shared with us, we are glad that you had an amazing time at Dolphinaris. Swimming with dolphins is one of the best experiences in life. We hope you come back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2017

This was a once in a lifetime experience ! There are many options to choose from; 1.Interactive program, ( you basically get to touch, kiss and play with them but not swim with them...great for people who cannot or are not strong or experienced swimmers.)...More

Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 17 January 2018

Thank you for your opinion. We are glad that you had an amazing time at Dolphinaris. Swimming with dolphins is one of the best experiences in life. We hope you come back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
SkylarW135
14 February 2018|
AnswerShow all 3 answers
Response from sap136 | Reviewed this property |
Yes I believe the show was at 11 each day, yes it is free. Lasts about 30 mins
1
Vote
baby1niki
23 January 2018|
AnswerShow all 4 answers
Response from KathrynW | Reviewed this property |
My son was 6 when he swam with them. As long as a parent is with the child she will be fine.
0
Votes
Tinkerbell203
11 August 2017|
Answer
Response from glendamargaret57 | Reviewed this property |
Sorry, I cannot help, I did not buy any t-shirts
-1
Votes