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Diamonds International

Blvd. Marina | Puerto Paraíso Mall, Cabo San Lucas 61980, Mexico
+52 624 143 3954
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Review Highlights
Great Service....

We came into DI off our cruise ship and were treated extremely well by Kapil. My wife knew what she... read more

Reviewed 3 December 2017
Rico T
via mobile
5 Start customer service, unbelievable selction

We had just 6 hours in port from our cruise ship and this was our first stop. They open according... read more

Reviewed 18 November 2017
JCAJCrew
,
Houston, Texas
Read all 117 reviews
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Overview
  • Excellent66%
  • Very good15%
  • Average4%
  • Poor5%
  • Terrible10%
Travellers talk about
“store manager” (6 reviews)
“tax refund” (6 reviews)
LOCATION
Blvd. Marina | Puerto Paraíso Mall, Cabo San Lucas 61980, Mexico
CONTACT
Blvd. Marina | Puerto Paraíso Mall, Cabo San Lucas 61980, Mexico
+52 624 143 3954
Call
Website
Write a ReviewReviews (117)
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1 - 10 of 112 reviews

Reviewed 3 December 2017 via mobile

We came into DI off our cruise ship and were treated extremely well by Kapil. My wife knew what she wanted and he was very patient as we got more than we bargained for. Kapil was very attentive. I was initially just there for the...More

Thank Rico T
Reviewed 18 November 2017

We had just 6 hours in port from our cruise ship and this was our first stop. They open according to cruise ship arrival - even it's 7am. We went in looking for tanzanite earrings and were blown away by the tanzanite selection. Ricardo helped...More

Thank JCAJCrew
Reviewed 13 November 2017

Visited the Diamond International Store in which Stan-Abril & Marcos were all pleasant to work with. My sister & I both purchased a pair of diamond earrings that we both loved! Purchased on 08/02/2017 & was given information regarding a tax refund! We were never...More

Thank annmariecp
Fernando G, Director de Relaciones con Clientes at Diamonds International, responded to this reviewResponded 14 November 2017

Dear all, Thank you for your great comments about Stan-Abril and Marcos, they are awesome!, and thank you for bringing this situation to our attention. Sorry for the delay in the payment. Please could you send us to this email (pcordoba@shopdi.com) all the information regarding...More

Reviewed 10 November 2017

A nice building with beautiful jewelry. Very over priced and the staff was very unfriendly and almost rude. The walk thru town to this place is beautiful. We will not go back!

Thank mzbh2016
Reviewed 26 October 2017

I had a problem and Steve and Alvaro helped me to solve the problem and I bought some diamonds from them. They helpful and genuinely wanted to make me happy. They brought me refreshments and gave me some to go. Excellent customer service.

Thank donna l
Reviewed 25 October 2017

We stopped into Diamonds International while on our Disney Cruise. Ricardo warmly greeted us and made us very welcome. What a terrific guy! My husband wanted to look at watches and received excellent service -- and he bought an Ernst Benz watch, the price of...More

Thank CMCLaura
Reviewed 5 October 2017

Our Salesperson was ALVARO GOMEZ. He was very attentive from the moment we arrived in the store. He brought us refreshments and offered us a comfortable place to sit. The store manager also gave us excellent service and waited on us the entire time we...More

Thank Gayel C
Reviewed 30 August 2017

We were just window shopping and walked into Diamonds International where we were warmly greeted by Ricardo. We weren't looking for anything in particular and Ricardo respected that. As we were browsing we started chatting with him and realized that we had a lot in...More

Thank hmmom2017
Reviewed 26 August 2017

Visited the Cabo store in December, 2016. Staff were very personable and provided excellent service. I was unable to obtain a response from this store using the email address they provided at the time of purchase so I contacted the DI representative handling reviews from...More

Thank hammargrenfamily
Reviewed 9 August 2017

My wife and I cruise on Norwegian Cruise Line all the time and have listened to numerous talks on board the ship about how good Diamond International is and that the Crown of Light is such a great Diamond. So I purchased a $3500.00 Crown...More

Thank garyhall46
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