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Uriarte Talavera

Avenida 4 Poniente 911, Puebla 72000, Mexico
+52 222 232 1598
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Review Highlights
Poor customer service

I was very excited to see this factory, as it is supposed to be the oldest one. While the building... read more

Reviewed 25 May 2017
kristinebarnes78
,
San Francisco, California
Visit to a ceramics factory

Initially this building looks like a classy show-room for the very beautiful and expensive Talavera... read more

Reviewed 26 April 2017
amandajanetextiles
,
Durham, United Kingdom
Read all 77 reviews
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Overview
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Factory tours are offered of Uriarte, a company that has been producing ceramics since 1827.
  • Excellent68%
  • Very good15%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
Suggested Duration: < 1 hour
LOCATION
Avenida 4 Poniente 911, Puebla 72000, Mexico
CONTACT
Website
+52 222 232 1598
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Reviews (77)
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1 - 10 of 49 reviews

Reviewed 25 May 2017

I was very excited to see this factory, as it is supposed to be the oldest one. While the building is nice, they need to improve their attitude and the way they treat people. We entered the shop and no one offered to help us,...More

Thank kristinebarnes78
marmuco, Public Relations Manager at Uriarte Talavera, responded to this reviewResponded 27 May 2017

We feel deeply sorry about your experience. Usually our staff is always alert, the store is big (old patio and rooms) and sometimes they are busy with other clients or phone calls. I hope you give us the opportunity to show you our amazing artisanal...More

Reviewed 26 April 2017

Initially this building looks like a classy show-room for the very beautiful and expensive Talavera ceramics on sale, but you need to take a tour, when you will be shown round the area behind the central courtyard and discover how these lovely items are made....More

Thank amandajanetextiles
Reviewed 1 March 2017

I have been traveling in Mexico for four months. Based on reviews here I walked way out of my way to get here. Not one person here greeted me or acknowledged me in any way. I only arrived in Puebla yesterday so have not looked...More

Thank Wendy R
marmuco, Guest Relations Manager at Uriarte Talavera, responded to this reviewResponded 27 May 2017

Sorry for this experience we have 4 sales people in the store, when you arrived half our staff were giving a tour inside the factory. There is no other good quality talavera: we're the first talavera producer in the world and the most prestigious workshop....More

Reviewed 28 February 2017

The best Talavera in Puebla. Uriarte has been in business since early 1800's. And, it shows in the quality and craftsmanship. Sign up for the factory tour. I believe it is once a day at 11 am. Learn the history and how it is made....More

Thank Larry T
Reviewed 28 February 2017

We spent a week in Puebla, Mexico and visited the three "authentic" workshops making traditional, official Talavera pottery. Uriarte Talavera had the most authentic pieces at a fantastic price. They will ship to you anywhere in the world. Look for the blue marks on the...More

Thank RJClancy
Reviewed 18 January 2017

Top quality, hand made, not two pieces are the same, Origin Denomination, which means there´s only Talavera in Puebla. Beautiful designs. Great!

Thank PedroB.
Reviewed 30 December 2016 via mobile

This was one of the highlights of the trip! This talavera factory and store is one of the oldest businesses in Mexico and one of a handful of authentic talavera vendors (per strict governmental requirements). Each piece is made by hand. Be sure not to...More

Thank Katie1876
Reviewed 10 December 2016

We have lived in Mexico for several years and held off buying any Talavera until we visited Puebla which is the home of this remarkable art form. I had done some research in advance in advance of our trip to Puebla and decided that a...More

1  Thank Garry P
Reviewed 6 December 2016 via mobile

We spent a couple days in Puebla and this was our favorite part. Javier gave us a private tour in English and the pottery was exception. We loved learning about and growing in appreciation for this wonderful art form. We highly recommend. Javier was kind,...More

Thank Joe W
Reviewed 20 October 2016 via mobile

Such an informative tour! Worth a stop if you love Talavera. It was fascinating to go behind the scenes to see how Uriarte Talavera is produced. Our tour guide Maria walked us through the factory and let us see all the stages of production from...More

Thank haveart
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Questions & Answers
John P
22 March 2017|
Answer
Response from Mariana M | Property representative |
Dear John, Thanks for contacting us. It depends on the size and design, feel free to consult us via email or through our contact form in our website. analaura.puertos at uriartetalavera. com. mx
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