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Snowtips-Bactrax

225 Bear Street, Banff, Banff National Park, Alberta T1L 1B5, Canada
+1 403-762-8177
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Review Highlights
Super busy shop with helpful staff, but mixed level of high performance equipment

My family showed up on a Sunday evening to get fitted for our ski/snowboard rentals that we... read more

Reviewed 3 April 2018
guinnessCharleston
,
Charleston
Fantastic Service

Last year we used these guys to service our board & skis and were impressed! This year we needed... read more

Reviewed 24 March 2018
1uv2travel
,
Leeds, United Kingdom
via mobile
Read all 55 reviews
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Overview
  • Excellent67%
  • Very good14%
  • Average10%
  • Poor0%
  • Terrible9%
Travellers talk about
“these guys” (7 reviews)
“ski shop” (3 reviews)
Closed Now
Hours
Hours Today: 8:00 AM - 8:00 PM
LOCATION
225 Bear Street, Banff, Banff National Park, Alberta T1L 1B5, Canada
CONTACT
Website
+1 403-762-8177
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Write a ReviewReviews (55)
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"high performance"
in 5 reviews
"these guys"
in 7 reviews
"ski shop"
in 3 reviews
"cross country ski"
in 2 reviews
"rental service"
in 2 reviews
"snow shoes"
in 2 reviews
"few hours"
in 2 reviews
"lake louise"
in 3 reviews
"bike"
in 12 reviews
"gear"
in 15 reviews
"bindings"
in 3 reviews
"skiing"
in 7 reviews
"snowboard"
in 2 reviews
"crampons"
in 2 reviews
"snowshoe"
in 3 reviews
"sights"
in 2 reviews
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1 - 10 of 54 reviews

Reviewed 3 April 2018

My family showed up on a Sunday evening to get fitted for our ski/snowboard rentals that we pre-reserved online. The shop was extremely busy but one of the employees started to help us right away. He couldn't find our information we had filled out online...More

Thank guinnessCharleston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

Last year we used these guys to service our board & skis and were impressed! This year we needed the board servicing and to hire skis. The service was once again impressive, each member of staff we spoke to was friendly & knew their stuff!...More

Thank 1uv2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2018

The equipment wasn't super shiny or necessarily the newest gear. However, the skis we rented (four pairs) were perfect for the conditions and the staff went out of there way to answer our questions. The rental prices were very good, especially for a resort town...More

Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 March 2018 via mobile

We rented snow shoes from Bactrax because we were given a discount from our hotel. When we went to rent them, they did not have our size available. The guy took my phone number and said he would call as soon as a pair came...More

Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2018

We stopped into this shop on 2 occasions this week while staying in Banff to rent snow shoes and then crampons. They charge $7 for a half day per rental, which is pretty reasonable. Quick and efficient service in the shop and super quick on...More

Thank happydilapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2017 via mobile

Hired a trail bike for the day - cost $42. Easy to hire No deposit needed Helpful staff Helmet and repair kit included Ideal way to see the town

Thank Charl1611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

What a great shop! I've been here several times this summer, the staff is so friendly and helpful. I'm especially grateful for their rental service, they have everything you need to go hiking or camping. I would definitely recommend it!

Thank Hilse D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2017

Awesome experience! All of the workers were so friendly and helpful, also the prices were awesome. For my family of 4 it was only about $30 all together for 6 hours! Also like how you can pick a half or full day rental

Thank chalifoux02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2017

Me and Rach Kettle have always been itching to go on a cross country ski trip in which we take in the sights and reminisce about our 36 years of loving marriage while being surrounded by various forest critters. Finally we got this opportunity on...More

1  Thank KookyTexans89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2017

I recently rented skis, boots and poles from this group. Others told me they had previously used this outfit and it had been good but I had only problems with it. The first set of equipment was terrible and I had to return the skis....More

1  Thank Mary d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snowtips-Bactrax, Owner at Snowtips-Bactrax, responded to this reviewResponded 11 April 2017

Hi Mary, I have been investigating into your rental by talking with staff and hearing what had happened. My understanding is you were fitted the first time with very basic ski's which did not suit you as from what I have heard you are an...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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