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Address: 225 Bear Street, Banff, Banff National Park, Alberta T1L 1B5, Canada
Phone Number:
+1 403-762-8177
Website
Today
08:00 - 20:00
Closed now
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Hours:
Sun - Sat 08:00 - 20:00

TripAdvisor Reviewer Highlights

Read all 47 reviews
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  • 30
    Excellent
  • 7
    Very good
  • 5
    Average
  • 0
    Poor
  • 5
    Terrible
Overall Great

Awesome experience! All of the workers were so friendly and helpful, also the prices were awesome. For my family of 4 it was only about $30 all together for 6 hours! Also like... read more

Reviewed yesterday
chalifoux02
,
Edmonton, Canada
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Edmonton, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Awesome experience! All of the workers were so friendly and helpful, also the prices were awesome. For my family of 4 it was only about $30 all together for 6 hours! Also like how you can pick a half or full day rental

Helpful?
1 Thank chalifoux02
Houston, Texas
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Me and Rach Kettle have always been itching to go on a cross country ski trip in which we take in the sights and reminisce about our 36 years of loving marriage while being surrounded by various forest critters. Finally we got this opportunity on our most recent trip to the beautiful town of Banff. We heard backtrax rented various... More 

Helpful?
2 Thank KookyTexans89
toronto
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

I recently rented skis, boots and poles from this group. Others told me they had previously used this outfit and it had been good but I had only problems with it. The first set of equipment was terrible and I had to return the skis. They replaced them with Volki which were very good skis but then when shaking the... More 

Helpful?
1 Thank vertibrate
Snowtips-Bactrax, Owner at Snowtips-Bactrax, responded to this review

Hi Mary, I have been investigating into your rental by talking with staff and hearing what had happened. My understanding is you were fitted the first time with very basic ski's which did not suit you as from what I have heard you are an experienced skier; we should have ensured you have the appropriate ski package on that first... More 

Leeds, United Kingdom
Level Contributor
34 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 9 March 2017 via mobile

First time we've used these guys. Arrived in town needing our skis & board servicing - called in first to check they could do them. Really friendly staff who explained they'd do them overnight & we could collect in time to hit the slopes the following day. Everything was as promised! Such a contrast from nearby competitors on service!!

Helpful?
Thank 1uv2travel
Regina, Sk
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 18 February 2017 via mobile

Friendly staff, everything we rented worked perfectly on lake Louise. It's a bit disappointing that you can't rent goggles though.

Helpful?
Thank Sansoni
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 February 2017

Recommended to me via a family member currently working at Norquay as a Ski instructor. Bactrax offered good value for money for very decent rental ski/snowboard gear. The staff were very accommodating, I'm an intermediate/advanced snowboarder but know little about the advantages of different boards, as I have never bothered getting my own... The staff were more than happy to... More 

Helpful?
Thank joshua b
Blind Bay, Canada
Level Contributor
15 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 31 January 2017

Knowledgeable and friendly folks work here. You can rent almost anything you need to play in the mountains or back country. Kids sizes....no problem!!

Helpful?
Thank Holly W
Banff, Canada
Level Contributor
3 reviews
Reviewed 1 January 2017

This is the best rental shop in Banff for sure! The staff here are super knowledgeable and happy to help. The prices are great too!

Helpful?
Thank Jessandtheworld
Banff, Canada
Level Contributor
59 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 29 December 2016

Snowtips is the best ski shop in Banff. Their prices are really good and being on the front desk of a nearby hotel, I always send my guests there to get their Winter or Summer gear. They did a fantastic job on my boyfriend's skis when he had a massive scratch down to the core of his ski, now you... More 

Helpful?
Thank Leigh1980
Baton Rouge, Louisiana
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 31 July 2016 via mobile

My 17 year old daughter planned a four day backpacking trip (for late July) in the Banff National Park. She found Snowtips - Bactrax online; and from there we were able to research what we needed for the trip. After a couple phone calls with the Bactrax staff, we were all set. Upon arrival in Banff we stopped by the... More 

Helpful?
1 Thank louisianatraveler675

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?