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Phoenix Renewal Spa - CLOSED

106-10665 Jasper Ave NW, Edmonton, Alberta T5J 3S9, Canada
+1 780-424-8885
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Review Highlights
EXTREME RIP OFF.....Absolute THIEVES !!!!

I had Purchased TWO gift packages for a couples massage from this "SPA" off Thier Website. When we... read more

Reviewed 13 April 2013
Lindsay M
,
Spruce Grove, Canada
Non-existent customer service

I actually went in Apruil 2010 but couldn't choose that on the drop down. Experience was very bad... read more

Reviewed 7 January 2012
delovelyladya
,
Edmonton
Read all 6 reviews
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Overview
  • Excellent16%
  • Very good16%
  • Average16%
  • Poor0%
  • Terrible52%
13 Apr 2013
“EXTREME RIP OFF.....Absolute THIEVES !!!!”
7 Jan 2012
“Non-existent customer service”
LOCATION
106-10665 Jasper Ave NW, Edmonton, Alberta T5J 3S9, Canada
CONTACT
Website
+1 780-424-8885
Reviews (6)
Traveller rating
Traveller type
Time of year
Language
Reviewed 13 April 2013

I had Purchased TWO gift packages for a couples massage from this "SPA" off Thier Website. When we called Phoenix renewal spa to book an appointment for this package, they NEVER had any availability..... We are talking MONTHS of trying!!! We were staring to get...More

1  Thank Lindsay M
Reviewed 7 January 2012

I actually went in Apruil 2010 but couldn't choose that on the drop down. Experience was very bad and I have been trying to get off this establishment's mailing list ever since. Multiple requests to the various staff and management have been repeatedly ignored. It's...More

2  Thank delovelyladya
Reviewed 3 January 2012

the prices are steep and one wonders how much training the staff receives. The place is clean and likes to be viewed as 'classy'. The parking leaves a lot to be desired

2  Thank NikkiESSSS
Reviewed 30 October 2011

I have been visiting this spa on a regular basis for over 2 years. I get regular skin treatments here and I have found that the staff are very knowledgable and punctual. The salon is a bit pricey, but I don't mind paying extra for...More

Thank EdmLocal
Reviewed 18 September 2011

By far, the most armature spa around. The actual location and spa is very beautiful. But the staff and little details are far from that of a true spa. Dusty fake flowers and the industrial Staples bathroom freshener are just a few details that should...More

7  Thank gal_businesstraveler
Reviewed 24 November 2010

I went here for a Brazilian wax and my waxer, Carla, made the experience very comfortable for me! It was thorough, painless, clean and professional. It wasn't the cheapest wax, but it was about the price that you would pay for a wax at Perugia...More

Thank StudentNeamo
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