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The Rocky Mountaineer

1755 Cottrell Street, Vancouver, British Columbia V6A 2L8, Canada
+1 604-606-7245
Website
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Review Highlights
Well Oranized Visually Stunning Tour

We spent two days on the Rocky Mountaineer from Vancouver to Banff. Everything in the Gold Leaf... read more

Reviewed 1 week ago
Robert S
,
Tucson, Arizona
Wouldn't recommend

We travelled Silver Leaf in July and were overall left feeling very disgruntled. There were some... read more

Reviewed 1 week ago
Eleanor B
,
Edinburgh, United Kingdom
Read all 4,847 reviews
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Experience the Rockies by rail! Rocky Mountaineer offers five luxury rail routes to discover the beautiful Pacific Northwest!
  • Excellent78%
  • Very good11%
  • Average5%
  • Poor3%
  • Terrible3%
Travellers talk about
“gold leaf” (1,092 reviews)
“lake louise” (399 reviews)
“train trip” (289 reviews)
LOCATION
1755 Cottrell Street, Vancouver, British Columbia V6A 2L8, Canada
CONTACT
Website
+1 604-606-7245

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Reviews (4,847)
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1 - 10 of 4,780 reviews

Reviewed 1 week ago

We spent two days on the Rocky Mountaineer from Vancouver to Banff. Everything in the Gold Leaf Service was first class. Meals and snacks, comfortable seats and of course beverages. Hosts were knowledgeable, pointing out scenery and sites along the route. Hotels on each end...More

1  Thank Robert S
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 4 days ago

Hello Robert S, Thank you very much for this review. We are thrilled to hear that you enjoyed your recent Vancouver to Banff Journey. It was our pleasure having you onboard and our hosts and chefs will be overjoyed by your comments. I hope that...More

Reviewed 1 week ago

We travelled Silver Leaf in July and were overall left feeling very disgruntled. There were some pluses. The train was very comfortable and the service and food were very good. The hotel accommodation was quite incredible for the cost of this journey, in particular, the...More

Thank Eleanor B
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello Eleanor B, Thank you for taking the time to write this review regarding your SilverLeaf Service experience in July. Your comments regarding accommodation are greatly appreciated. We are constantly striving for greatness and feedback like yours helps us to achieve that. I hope that...More

Reviewed 1 week ago

Took Gold Leaf, great staff and very friendly and helpful, an experience to remember thank you so muchMore

Thank Janice T
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello Janice T, Thank you very much for this review of your GoldLeaf Service experience. We are pleased to read that our onboard hosts were able to meet and exceed your expectations with their informative, friendly service. I hope that you have had a good...More

Reviewed 2 weeks ago

I would have to recommend the Gold service that I took since it accommodated my brother-in-law with the ability to take the elevator from the top level to the dining room below our seats. If you are not very mobile that this trip is for...More

Thank pf p
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello pf p, Thank you very much for joining us this season and for writing this kind review. It was lovely having you and your brother-in-law join us this season. We are happy to hear that you enjoyed the informative service, beautiful scenery and comfortable...More

Reviewed 2 weeks ago

The experience is unforgettable but I was with my 15 year old son and while he enjoyed it, the money was probably wasted on him. The food is great and the scenery stunning, but if you are quite an introvert (which I am) it can...More

1  Thank FF_Traveller_123
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello FF_Traveller_123, Thank you very much for this five-star review. It was a pleasure having you and your son join us this season. Your comments and feedback are greatly appreciated. As a team, we are truly grateful to travel through this beautiful and historic region...More

Reviewed 2 weeks ago

We took the 2-day 1-night Banff to Vancouver Rockie Mountaineer train ride in October, 2017. We were in the Gold Leaf Class. When we arrived in Vancouver, I told the crew member that it was one of my best trips! Very enjoyable. Excellent food! Excellent...More

Thank A K
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello A K, Thank you for this review and recommendation. We are thrilled to be considered one of your best trips! Our whole team strives to provide a memorable experience for our guests and will be so pleased to read that we were able to...More

Reviewed 2 weeks ago via mobile

Traveled from Vancouver to Jasper. What an experience! Scenery was wonderful from the Gold Leaf cars. Were hampered somewhat by forest fire smoke. The staff was very informed. Their commentary along the was interesting and humorous. The seating was very comfortable. The food was excellent...More

Thank Samuel K
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello Samuel K, Thank you for this review of your Vancouver to Jasper Rocky Mountaineer experience. Our onboard hosts aim to strive the perfect balance between informative and entertaining service and will be pleased to hear that you enjoyed it. I hope that you keep...More

Reviewed 2 weeks ago

We recently had the pleasure to travel on the Rocky Mountaineer from Banff to Vancouver. The experience was unforgettable with excellent service, excellent meals and magnificent views through the Rocky Mountains. We were in the Gold Service train which is a double decker carriage. This...More

Thank Maggie029
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 2 weeks ago

Hello Maggie029, Thank you very much for this review and recommendation. I am so pleased to hear that you enjoyed all aspects of GoldLeaf Service. Our onboard chefs work creatively to produce cuisine that all of our guests will enjoy and your comments will be...More

Reviewed 2 weeks ago

Bucket list no. 2 ticked off for the Canadian Rockies and what an amazing tour this was! The food, staff service make it such an enjoyable journey! If you can, do save up and do the Gold Leaf. You won’t regret the glass dome cabin!More

Thank Jorge Y
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 2 weeks ago

Hello Jorge Y, Thank you for this five-star review. We are thrilled that you were able to join us this season and that we were able to exceed your expectations in GoldLeaf Service. Your comments regarding attentive service, gourmet cuisine and stunning scenery are greatly...More

Reviewed 2 weeks ago

This should really be four and a half stars, but that is not an option. It was not perfect, but it was so damn close that rather than rounding it down, I have rounded it up. The staff were friendly, efficient and either really love...More

Thank Greg B
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 2 weeks ago

Hello Greg B, Thank you so much for this review. You are correct in saying that we, as a team, are honoured to travel this beautiful route and share it with our guests. Our onboard chefs will be pleased to hear that you enjoyed their...More

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Ask a question
Questions & Answers
Victoria D
31 October 2017|
AnswerShow all 9 answers
Response from ACRockyMountaineer | Property representative |
Hello, We are thrilled to hear that you and your Gran may be joining us onboard soon. To better answer your question I recommend that you contact one of our vacation consultants at 1-800-665-7245. They would be happy to... More
0
Votes
jodij732
26 October 2017|
AnswerShow all 15 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you for your question. All our journeys are so amazing, there is no better time to travel, but dependent on your interest, the months offer different options. Flora, fauna and wildlife are all beginning to... More
1
Vote
lwehry51
23 October 2017|
AnswerShow all 6 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you very much for this question. Although March, April, and May are, more or less, the official months of spring, snow often falls in May. Many lakes may remain frozen until June, and snow cover on higher... More
1
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