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Willow Stream Spa at Fairmont Pacific Rim

Certificate of Excellence
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Address: 1038 Canada Pl, Vancouver, British Columbia V6C 0B9, Canada
Phone Number:
+1 604-695-5550
Website
Description:

The Vancouver spa is perched on the 5th floor of the Fairmont Pacific Rim...

The Vancouver spa is perched on the 5th floor of the Fairmont Pacific Rim hotel; with a focus on pure and natural, the first Willow Stream spa in Vancouver is a perfect fit with the Fairmont Pacific Rim. Surrounded in water views, the spa offers nine treatment areas, including a couples’ room with deep Japanese Zen tub, a Nail Spa, three lounges (two with fireplaces), outdoor spa terrace and a full fitness centre.Treatments are a full hour or 90-minutes but guests can linger longer and take full advantage of our Vancouver spa’s facilities, including tranquil lounges; a yoga studio; and a boutique offering Willow Stream signature products. Ideal for groups or pampering parties, spa-goers can also enjoy lifestyle cuisine while they relax.

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TripAdvisor Reviewer Highlights

Read all 69 reviews
Visitor rating
  • 52
    Excellent
  • 9
    Very good
  • 5
    Average
  • 2
    Poor
  • 1
    Terrible
Amazing spa!

Went for spa access and everything was fantastic! The facility is the most beautiful spa I've ever seen! I used the gym, the pool, hot tub and sauna. Staff was super helpful... read more

5 of 5 bubblesReviewed 3 weeks ago
tflock
via mobile
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Went for spa access and everything was fantastic! The facility is the most beautiful spa I've ever seen! I used the gym, the pool, hot tub and sauna. Staff was super helpful and it seemed like they genuinely loved their job! Compared to other spas, it is a unique offering in downtown Vancouver and I will definitely go back one... More 

Helpful?
1 Thank tflock
Miami Beach, Florida
Level Contributor
504 reviews
376 attraction reviews
common_n_attraction_reviews_1bd8 270 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

Very relaxing. I have been here twice in the past and would recommend it to anyone. I had the moor mud facial previously and enjoyed it.

Helpful?
Thank Chris S
Vancouver, Canada
Level Contributor
239 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 16 February 2017

I used to come here a couple of times a year but lately, the prices have shot up and it can cost an arm and a leg for a simple treatment. But for my birthday and my mum's, I decided to splurge again. I must say, it is an amazing location up in the city where the hot tub has... More 

Helpful?
1 Thank KMH6868
Seattle, Washington
Level Contributor
190 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 15 February 2017

I worked out next door in the fitness room while my wife was pampered for two hours. We stayed at the Fairmont (another review - fantastic hotel!) for an early Valentine's weekend. What stood out the most is the effort that Sasha put into providing excellent service. There's no getting around the fact that this is an expensive spa, but... More 

Helpful?
1 Thank DeanfromSeattle
Level Contributor
56 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed 30 January 2017

This is by far the best day spa I've found in downtown Vancouver. The facility is bright, modern and clean with a selection of amenities to extend your treatment time to a half day pamper session. The outdoor spa deck definitely favours warmer day visits, but the interior lounges are also very comfortable spots to hang out in the winter... More 

Helpful?
Thank LikeItIs-Reviewer
FairmontPacificRim, General Manager at Willow Stream Spa at Fairmont Pacific Rim, responded to this review

We absolutely loved reading your review and hearing that you thoroughly enjoy visiting our Willow Stream Spa here in Vancouver. We are pleased that you appreciate utilizing the spa facilities and taking full advantage of the experience, as we encourage each of our guests to do so. We will gladly share your kind compliments and feedback with the team here,... More 

Level Contributor
23 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 January 2017 via mobile

The spa has a great ambience, with two hot tubs, an infrared sauna, a steam sauna and different small lounges with snacks to relax. I booked a massage, Christie did a wonderful job, thank you for that! The massage room, however, does not have proper insulation, thus I could hear cars and trucks honking - not very relaxing. Furthermore, there... More 

Helpful?
Thank Konstantin F
FairmontPacificRim, General Manager at Willow Stream Spa at Fairmont Pacific Rim, responded to this review

Thank you so much for selecting Willow Stream Spa in Vancouver. We are pleased to hear that overall you enjoyed your experience, and particularly appreciated the massage provided by Christie. We are also very appreciative of your feedback as this helps us in improving our operations. We hope to welcome you back to Fairmont Pacific Rim and Willow Stream Spa... More 

Vancouver, Canada
Level Contributor
37 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 22 December 2016

My best friend and I booked the "Natural Glow from Head To Toe Energy Journey" and it was the best spa experience I've ever had. We stayed at the spa for almost 10 hours. The spa is modern, clean, quiet and spacious. I really enjoyed the Women's Lounge. It was bright and had large windows looking out to the patio.... More 

Helpful?
Thank C W
FairmontPacificRim, General Manager at Willow Stream Spa at Fairmont Pacific Rim, responded to this review

Thank you so much for taking the time to share your detailed feedback with us on TripAdvisor. We are so thrilled to hear that you had a relaxing and enjoyable experience with us and were able to take advantage of our spa facilities and amenities. We will share your compliments with your treatment provider as she will be thrilled to... More 

Vancouver, Canada
Level Contributor
27 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 December 2016

Willow stream offers an excellent menu of massages, a great sauna and two hot tubs with different temperatures. There's a lovely outdoor lounging area with city and harbour views, and separate indoor lounges for men and women. If you want to spend a good part of your day here and get some proper relaxation, lunch can be ordered up to... More 

Helpful?
1 Thank thesnarkwasaboojum
FairmontPacificRim, General Manager at Willow Stream Spa at Fairmont Pacific Rim, responded to this review

We are glad to hear you had a relaxing and enjoyable experience at our Willow Stream Spa, and particularly enjoyed our outdoor lounging area and the sushi bento box lunch selection. We look forward to having you with us again at Fairmont Pacific Rim! Sincerely, Lindsay Griffith General Manager, Willow Stream Spa Fairmont Pacific Rim More 

Vancouver, Canada
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 28 November 2016

This spa has excellent amenities including a steam room, lounge, and an outdoor area with jacuzzi and infrared sauna. My only complain would be that when I visited and was trying to relax in the lounge, everyone was playing around on their cellphones. One woman and her friend actually watched a Youtube video on her phone. The spa's website states... More 

Helpful?
4 Thank Back2TheIsland_8
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 November 2016

RMT Carly was wonderful! I've been picky with my RMT's and sometime a bit uncomfortable, but she made the experience amazing! Great RMT and great customer service. I will defiantly recommend this spa to friends and co-workers

Helpful?
1 Thank Bernadette G

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