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Big Bus Victoria

811 Government St, Victoria, British Columbia V8W 1W8, Canada
+1 888-434-2229
Review Highlights
Poor communication between employees and customers

My friends and I purchased the Butchart Gardens Pass Combo Deal. The employees wanted an idea of... read more

Reviewed 2 days ago
Sanger, California
via mobile
The Vatican of the bus tours!

In short, my family and I had a great time on Big Buses tour. We've taken part in a few bus tours... read more

Reviewed 3 days ago
Joe W
Read all 140 reviews
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Whether you want to visit major attractions, spend time shopping or visit some of the finest restaurants, Big Bus Victoria is on the route. Our 90 minutes sightseeing tour with on board commentary gives you the best way to see the main attractions of our beautiful city.Tickets are valid for 2 days, so you can hop on - hop off at any stop at your leisure.Butchart Gardens tours also available
  • Excellent33%
  • Very good30%
  • Average17%
  • Poor8%
  • Terrible12%
Travellers talk about
“hop on hop” (18 reviews)
“bus driver” (7 reviews)
811 Government St, Victoria, British Columbia V8W 1W8, Canada
+1 888-434-2229

Similar Things to Do in Victoria

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Reviews (140)
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1 - 10 of 138 reviews

Reviewed 2 days ago via mobile

My friends and I purchased the Butchart Gardens Pass Combo Deal. The employees wanted an idea of what time we would want to be returning and assured us that the bus would be there at 2:00, 4:00 and 6:00 if we changed our minds about...More

Thank Cricket0123
Reviewed 3 days ago

In short, my family and I had a great time on Big Buses tour. We've taken part in a few bus tours before and this was by far our best experience! It came at a very reasonable price and the staff was accommodating and friendly....More

Thank Joe W
Reviewed 6 days ago via mobile

I don't know where to begin! This hop on hop off bus is a joke. The bus itself was old and didn't seem safe. The doors looked like they would fly open mid ride. There were too few busses (3?) for the number of people...More

1  Thank RobHop489
Reviewed 1 week ago

The drivers and fun and friendly. The four person hop on and off Groupon will save you a lot of money. The shuttle to Butchart gardens will save you a lot of headaches and stress.

Thank Jon M
Reviewed 3 weeks ago

We took small van (8 people) from Victoria main tourist area to Butchart Gardens. We introduced our driver, at the destination and asked him where to meet and what time and made sure he has seen us and know we are on the Van. At...More

1  Thank James J
Reviewed 3 weeks ago

It was a beautiful, sunny day in Victoria ... perfect for a open air bus tour! This was a nice way to see the city. I wish we could have heard the narration part better, it was fades out due to the sound of the...More

Thank KellyJoD10
Reviewed 4 weeks ago via mobile

This was our second trip here so we wanted to see things we hadn't seen before. This was a perfect way to see other parts of the island in a short period of time. The bus has a automated track with lots of interesting information...More

1  Thank Melissa H
Reviewed 10 June 2017

We purchased the tickets for the tour at the tour stop on Government street. They are pretty pricey at $48/pp/day. It was raining the day we went, and the first bus that pulled up was kind of an open-top schoolbus (this is not a double-decker...More

Thank 3RedDoxies
Management response:Responded 19 June 2017

Hi, Thank you for your feedback, My name is John Fayad and I am the Sales and Marketing Coordinator for Big Bus Victoria. I am reaching out to you to apologize for your experience on Big Bus as we strive to achieve 100% customer satisfaction....More

Reviewed 3 June 2017

The bus didn't show up for the 2 days we booked with them. Thanks to Grayline Hop On Hop Off bus we got a free city tour.More

1  Thank Nancydave13
Management response:Responded 19 June 2017

Hi Nancy, I spoke to my manager who contacted you via email. Our pick up location is at 811 Government street, not in front of the Empress Hotel. Grayline is located in front of the empress hotel, not Big Bus. The Empress hotel isn't one...More

Reviewed 1 June 2017

We purchased the tickets at the Tourist Information building across from the Empress Hotel. The bus arrived on time. It was a school bus! The seating was very uncomfortable, as the seats were close together. I enjoyed the tour but had a difficult time hearing...More

Thank Travlebugforever
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Questions & Answers
Dan M
7 June 2016|
Response from Dennis F | Reviewed this property |
Since white is the presence of all colors, the white is released into an oxygen-containing atmosphere and enhances the sky, vegetation, and sunshine.