We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Spa at Niagara Fallsview Casino Resort

6380 Fallsview Blvd., Niagara Falls, Ontario L2G 7X5, Canada
905-371-7772
Website
Save
Review Highlights
Lovely, relaxing experience.

I've always wanted to treat myself so I decided to book a spa package at the Fallsview Casino. As... read more

Reviewed 1 week ago
Salvina L
,
Hamilton, Canada
via mobile
BEWARE

If you're looking for relaxation - beware. This is the most unprofessional spa I've dealt with... read more

Reviewed 2 weeks ago
_dfrustaglio
,
Toronto, Canada
via mobile
Read all 25 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent64%
  • Very good20%
  • Average0%
  • Poor8%
  • Terrible8%
1 week ago
“Lovely, relaxing experience.”
2 weeks ago
“BEWARE”
LOCATION
6380 Fallsview Blvd., Niagara Falls, Ontario L2G 7X5, Canada
CONTACT
Website
905-371-7772
Write a Review
Reviews (25)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 25 reviews

Reviewed 1 week ago via mobile

I've always wanted to treat myself so I decided to book a spa package at the Fallsview Casino. As soon as I arrived, I was given a robe and access to a delicious breakfast. I then received an aroma therapy massage that was beyond relaxing....More

1  Thank Salvina L
FallsviewPR, Marketing Social Media Specialist at The Spa at Niagara Fallsview Casino Resort, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave us this great review! We are so thrilled to hear that you enjoyed your visit to The Spa!

Reviewed 2 weeks ago via mobile

If you're looking for relaxation - beware. This is the most unprofessional spa I've dealt with. They don't have their "booking policies" listed on their website and staff answers were inconsistent. I tried to book my bachelorette party (group of young professional 30 YOs) and...More

Thank _dfrustaglio
FallsviewPR, Marketing Social Media Specialist at The Spa at Niagara Fallsview Casino Resort, responded to this reviewResponded 1 week ago

Unfortunately, we were not able to accommodate your group reservation. We apologize for any frustration this may have caused and appreciate your understanding.

Reviewed 20 March 2017 via mobile

The staff were nice enough and the facilities were well kept clean and stocked well. The steam room and sauna were set at maximum temperatures of 109 which is ridiculously low and a complete waste of time should be at least a hundred and twenty...More

Thank PartyInc
FallsviewPR, Marketing Social Media Specialist at The Spa at Niagara Fallsview Casino Resort, responded to this reviewResponded 22 March 2017

Thank your taking the time to leave us feedback on your recent visit to The Spa. We will pass your comments about the steam room and sauna along to our management team.

Reviewed 5 December 2016 via mobile

If you are looking for a wonderful relaxing, pampering spa experience then DO NOT come here. Save your money and go to a real spa, there are so many better spas in the area. After purchasing three packages (mind you not using any casino points...More

1  Thank bevsharma
Reviewed 9 September 2016

Professionalism-no, I asked the pedicurist to use a file instead of toe nail clippers and she did not want to listen to me and went ahead and used the toe nail clippers, this was 3 months ago. As a result of her poking underneath the...More

5  Thank Safechoice2014
Reviewed 4 August 2016 via mobile

Beautiful view and scenery! Love the lights! The redemption centers throughout the casino makes it very easy to convert US dollar to Canadian money for the slot machines!

Thank Venbro
Reviewed 9 June 2016

I had the pleasure of having the Tranquility Retreat spa treatment and it was just wonderful!!! Jessica took care of me and she is the consummate professional and uses the utmost discretion. The treatment is relaxing and soothing and you walk away feeling rejuvenated. The...More

1  Thank Anita M
Reviewed 27 March 2016

I stayed at the Niagara Fallsview Casino Resort recently with my sons. We all went to the spa on sunday morning after a wonderfully brunch. My sons both enjoyed a 50 minute back massage while I opted for a 30 minute massage followed by a...More

1  Thank Jeffrey H
Reviewed 15 March 2016

The Spa at Fallsview Casino Resort is an adult relaxation environment so don’t worry about bringing the kids here. The environment is serene, peaceful, and relaxing. The receptionists at the front desk are knowledgeable, professional, and polite. During my first visit, the receptionist was able...More

Thank stenoodie
Reviewed 27 December 2015 via mobile

The spa was very clean and well maintained. There was constantly staff restocking the food in the lounge and cleaning the changeroom. My massage by Francine was excellent. My only complaint is that the RMT did not look over the health forms that I filled...More

Thank W C
Nearby
Nearby Restaurants
The Watermark
1,015 reviews
.21 km away
Canyon Creek
791 reviews
.08 km away
Il Gelato di Carlotta Niagara Falls
141 reviews
.09 km away
Grand Buffet Fallsview Casino
819 reviews
.14 km away
Nearby Attractions
Niagara Falls
23,666 reviews
.31 km away
Horseshoe Falls
384 reviews
.33 km away
Journey Behind the Falls
7,021 reviews
.35 km away
Table Rock Welcome Centre
1,601 reviews
.37 km away
Questions & Answers
Get quick answers from The Spa at Niagara Fallsview Casino Resort staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit