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Niagara Airbus - Day Tours

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Address: 8626 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Phone Number:
+1 800-268-8111
Website
Description:

Niagara Airbus, with door-to-door airport shuttle services, began in 1988....

Niagara Airbus, with door-to-door airport shuttle services, began in 1988. We are the leader in Airport Transportation in the Greater Niagara Region.

Niagara Airbus provides charter, private, and scheduled shuttle service to and from the Toronto International Airport (also known as the Pearson Airport) located in Greater Toronto, Ontario; Billy Bishop Toronto Island Airport, located in the Greater Toronto, Ontario, the Buffalo International Airport, located in Buffalo/Niagara Falls, New York; Niagara Falls New York Airport, located in Niagara Falls New York; and the Hamilton International Airport, located in Hamilton Ontario.

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TripAdvisor Reviewer Highlights

Read all 147 reviews
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  • 94
    Excellent
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    Very good
  • 16
    Average
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    Poor
  • 15
    Terrible
will use again

I booked on-line. They notified us the day before that they would pick us up 1 hour later then we booked, no problem we still got to the airport in lots of time. We also booked... read more

5 of 5 bubblesReviewed 1 week ago
duncanboy1
,
ontario canada

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147 Reviews from our TripAdvisor Community

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Showing 141: English reviews
ontario canada
Level Contributor
99 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

I booked on-line. They notified us the day before that they would pick us up 1 hour later then we booked, no problem we still got to the airport in lots of time. We also booked our return trip, both times they were there on time and reliable.

Helpful?
Thank duncanboy1
UK
Level Contributor
65 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Our holiday company booked four uses of Niagara Airbus on our weeks holiday. I'll review each below. Airport to Niagara Hotel The airport help desk was easy to find and efficient - calling the driver on our arrival. James arrived within ten minutes and by twenty our bus was full and we were on our way. The other passengers were... More 

Helpful?
1 Thank Keswick
Brisbane, Australia
Level Contributor
26 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I booked the sightseeing/niagara falls tour because of the great itinerary and I loved it! We had our down personal car and driver/ tour guide due to it being 'off season' as it was coming out of winter. We had photo ops from on top of the falls, behind the falls, next to the falls and along side right down... More 

Helpful?
Thank courtyalana
Level Contributor
33 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

I booked and paid for a town car. The initial trip from airport to hotel was nice town car. The driver was very nice and told us all about the area. Return trip -- a yellow cab was sent!! Not very happy. Paid for a Town car NOT a yellow cab. Could not decline as we needed to get to... More 

Helpful?
Thank Dawni B
1 review
5 of 5 bubbles Reviewed 2 weeks ago

I have had many amazing experiences with Niagara Airbus! It is very easy to book a reservation online to fit your schedule at any hour of the day heading to Toronto Pearson. The turnaround on confirmation is extremely impressive. Dispatch was very accommodating and flexible to switch our shuttle time to Toronto Pearson to a later shuttle bus after we... More 

Helpful?
Thank Dan H
Exeter, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

Had a really great visit from Toronto to Niagara Falls with Airbus tours- our guide was Willem and he was extremely knowledgeable as well as really helpful which really made the visit for us. The weather was cold but bright and sunny, the Falls were amazing, sound of thundering water captured on video and so will stay with us.

Helpful?
Thank thucydides420
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 23 January 2017

First of all booking was so easy and the lady who answered was so pleasant. I arranged to be picked up at Pearson international airport going to Hilton Niagara Falls. Very easy to find location in airport. The girl at the counter was friendly and curteous, told me the next bus would be 15min and had no additional stops. Not... More 

Helpful?
Thank Rafflina
Brisbane, Australia
Level Contributor
54 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 11 January 2017 via mobile

We booked an exclusive transfer from Buffalo to Niagara and had Rob (I think) which was good, he was courteous and polite. The Lincon town car was on the older side but all in all a good deal with the day tour and one way transfer. Our day tour was great, John Green was fantastic and he couldn't have tried... More 

Helpful?
Thank ConfusedPete
NiagaraAirbus, Director of Sales at Niagara Airbus - Day Tours, responded to this review

Hello, When you called to arrange for a car, as this was a last minute fit in, our Customer Service Representative was able to provide you with a shared SUV at the shuttle fare, direct to the Airport. We will review customer service policies with Gary and we apologize he did not accommodate your request to ride in the front.... More 

Niagara Falls, Canada
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 18 December 2016 via mobile

My husband and I used Niagara Airbus airport shuttle services for our departure and return from Toronto Pearson airport. They were on time, so very pleasant, helped us with our luggage, and completely removed our worry of driving to and from Toronto. It was as if we were on vacation as soon as we climbed on board the airbus! I... More 

Helpful?
2 Thank Disneymooners
St. Catharines, Canada
Level Contributor
39 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 10 December 2016

Arrived in Toronto airport after a long journey, tired and anxious to be home. At Ground Transportation, Niagara Airbus agent contacted the driver and told us it would be about 40 mins. wait. We were so pleased when he came in 20 minutes and left right away. Fast and seamless and home in no time. An elderly lady and her... More 

Helpful?
1 Thank kalgal2005

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?