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Chocolate FX

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Address: 335 Four Mile Creek Road | St. David's, Niagara-on-the-Lake, Ontario L0S 1P0, Canada
Phone Number:
+1 866-360-1660
Website
Today
10:00 - 18:00
Open now
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Hours:
Sun - Sat 10:00 - 18:00
Description:

A family run Chocolate Factory open 7 days a week for public tours with a...

A family run Chocolate Factory open 7 days a week for public tours with a retail store, samples, tastings and special events.

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TripAdvisor Reviewer Highlights

Read all 387 reviews
Visitor rating
  • 236
    Excellent
  • 86
    Very good
  • 40
    Average
  • 12
    Poor
  • 7
    Terrible
One of the Best Chocolate tours taken

We went to this tour since it was included as part of a package we received from a hotel stay. Lets just say it was well worth the drive out to Niagara on the lake. Chocolate FX... read more

Reviewed 3 weeks ago
Kerry M

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387 Reviews from our TripAdvisor Community

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Showing 381: English reviews
New York City, New York
Level Contributor
165 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
Reviewed 3 days ago NEW via mobile

We missed the tour so this review is entirely based on the store itself. There was a variety of chocolate, but nothing that stood out as unique or special whatsoever. Perhaps find out when their tours are scheduled and base your stop here around that. We got there too late and for just a chocolate shop itself, I wouldn't of... More 

Helpful?
Thank TravelingOYEster
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

We went to this tour since it was included as part of a package we received from a hotel stay. Lets just say it was well worth the drive out to Niagara on the lake. Chocolate FX, starts off with tonnes of free samples as you wait for the tour to begin, so you can have a great chocolate fix,... More 

Helpful?
Thank Kerry M
Pittsburgh, Pennsylvania
Level Contributor
391 reviews
63 attraction reviews
common_n_attraction_reviews_1bd8 135 helpful votes
Reviewed 4 weeks ago via mobile

We learned of the chocolate factory during a winery tour and decided to check it out. They give a very informative tour and provide samples. They cover many things in chocolate. The chocolate is average to above average in quality

Helpful?
Thank bapeljagr
Rockwood, Canada
Level Contributor
247 reviews
84 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
Reviewed 4 weeks ago

Busy tourist stop, so you may have bus loads of people at it. Free samples and you can watch the preparation area through windows, but not much to see. Store is well stocked with too many varieties to mention but all seems overpriced to me.

Helpful?
Thank Dwight6790
CT
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Very informative and fun 1/2 hour tour, delicious samples including a chocolate covered strawberry 🍓Well worth the trip!

Helpful?
Thank lmixter07
Port Hope, Canada
Level Contributor
90 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 11 April 2017

Great tour if you have the time. We didn't this time but it was fun before. Came for the chocolates. Discounts for volume purchases (10% off 3 large?) - ask anyway. Best dark chocolate covered ginger, and milk chocolate jujubes. New dark chocolate covered jujubes. Some samples avaialble for tasting.

Helpful?
Thank margaretm364
Canada
Level Contributor
158 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
Reviewed 5 April 2017

When it was 1 p.m., a staff member led everyone on a 30-minute tour of the factory. We didn’t actually go inside the factory. First, the lady did a short lesson on where their chocolates came from including showing photos of the cocoa beans and a big block of raw chocolate as a sample. There were a lot of people... More 

Helpful?
Thank stenoodie
Toronto, Canada
Level Contributor
26 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 5 April 2017

I absolutely loved this place! Myself and twelve other ladies stopped here as part of a wine tour/bachelorette weekend and we had a great time. First, we had an interesting tour conducted by a friendly staff member where she described how chocolate is made and how this particular place makes all their tasty treats...we were then given free samples (chocolate-covered... More 

Helpful?
Thank maggie_2988
Wilma O, Owner at Chocolate FX, responded to this review

Thank you, Thank you. I'm glad my staff made you giggle. I love hearing reviews like yours. More 

Ontario, Canada
Level Contributor
3 reviews
3 attraction reviews
Reviewed 4 April 2017

My husband and I did this tour and were impressed by the guide. Although she was fairly new to her role she was very knowledgeable about chocolate and the chocolate-making process. The samples were extra special!!! Some of the people on the tour were a bit annoying (interrupting the guide and other guests who had asked questions, etc.) which detracted... More 

Helpful?
Thank experiencinglife2017
Wilma O, Owner at Chocolate FX, responded to this review

Thank you for the accolades. We treat all of our employees like family and I enjoyed reading your review. More 

South Lyon, Michigan
Level Contributor
29 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 3 April 2017 via mobile

Anyone who rates this place less than excellent is crazy. Everything from the chocolate to the staff is amazing. It's a fun little tour and they fill you with samples! Chocolate is reasonably priced and there are so many options to choose. This was such a fun experience and a must, especially for young families because of the friendliness of... More 

Helpful?
Thank Lunchbox34
Wilma O, Owner at Chocolate FX, responded to this review

Ok, your review made me cry (tears of joy). Thank you I will pass this on to the staff. More 

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Questions & Answers

Questions? Get answers from Chocolate FX staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?