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Elmwood Spa

Neighbourhood:
Downtown
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Address: 18 Elm St, Toronto, Ontario M5G 1G7, Canada
Phone Number:
+1 416-977-6751
Website
Today
09:00 - 21:00
Closed now
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Hours:
Sun 10:30 - 18:30
Mon - Thu 10:00 - 21:00
Fri 09:00 - 21:00
Sat 09:00 - 20:00
Description:

Canada's favourite urban oasis, located in the heart of downtown Toronto....

Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.

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TripAdvisor Reviewer Highlights

Read all 526 reviews
Visitor rating
  • 223
    Excellent
  • 142
    Very good
  • 68
    Average
  • 53
    Poor
  • 40
    Terrible
Bachelorette Day

We enjoyed the kick off to my daughters bachelorette day at the spa. The venue is clean, comfy robes (a little thin for me - I was cold a lunch), nice flip flops and towels... read more

Review collected in partnership with ASUS 12 W8 IE Bookmark

Reviewed 3 weeks ago
warren161
,
Caledon, Canada
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526 Reviews from our TripAdvisor Community

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Showing 526: English reviews
Level Contributor
12 reviews
4 attraction reviews
Reviewed 1 week ago via mobile

I chose Elmwood for my spa day with friends as there are more coed areas with pool, hot tub, lounges etc compared to other spas in Toronto, and one of the few serving alcohol, meaning you can have a glass of wine in your robe by the pool! :) I went for an aromatherapy massage and a facial, the massage... More 

Helpful?
Thank Melissa B
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Melissa, Thank you for providing us with your feedback! It is delightful to hear that you enjoyed your most recent visit, including lounging by the pool, as well as the facial. We look forward to welcoming you back soon. Best, Marie Picton, Executive Manager More 

Caledon, Canada
Level Contributor
309 reviews
89 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
Reviewed 3 weeks ago

We enjoyed the kick off to my daughters bachelorette day at the spa. The venue is clean, comfy robes (a little thin for me - I was cold a lunch), nice flip flops and towels. Disappointed the sauna was under repair. Friendly staff. My daughter said the Swedish massage was one of the top 4. The rest of us had... More 

Review collected in partnership with ASUS 12 W8 IE Bookmark

Helpful?
Thank warren161
Toronto
Level Contributor
94 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
Reviewed 4 weeks ago

I was here with a friend - we each got massages at the end of the work day. It was my first time at Elmwood Spa. The building is beautiful, and staff was, overall, friendly. My massage, by Jack, was absolutely fantastic - probably one of the best I've ever had. The use of hot towels just took it to... More 

Helpful?
Thank KrisSteve06
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your visit with us –the perfect after-work treat. We will pass along your kind words to Jack. With regards to the Guest Service Representative, they are required to remind the guests about their treatments while at the... More 

Niagara Falls, Canada
Level Contributor
436 reviews
169 attraction reviews
common_n_attraction_reviews_1bd8 654 helpful votes
Reviewed 4 weeks ago

While attending a conference from out of town, 3 of us had tried to schedule a facial at our downtown hotel the week before, however learned that they (and upon checking other downtown hotels) do not offer spa services on Mondays and Tuesdays. So we booked appointments at Elmwood and are so glad we did! We were greeted by reception... More 

Helpful?
Thank BahiaDelray
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you enjoyed your visit, including the facial and dinner at our sister restaurant, Bangkok Garden! We look forward to welcoming you back. Best, Marie Picton, Executive Manager More 

UK
Level Contributor
26 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago via mobile

Not good value for the price. My service was more like what you'd get in a cheap local nail bar. Staff appeared bored and uninterested in offering a proper spa experience. Next time I do a spa, I'm going back to the Miraj at the Shangri La which is lovely and much better value for money!

Helpful?
Thank glitterdust
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We are sorry to hear that you did not enjoy your experience and assure you that this is not our standard. We strive for service excellence and our staff are trained and coached to provide the highest quality of service and care with each guest.... More 

Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

This spa is clinically strong, and completes excellent calibre pedicures, manicures and facials. The remodel of the hand/feet treatment area is beautiful, and very modern spa. However the hairdresser has Got To Go!. Between the juice bar "whirring" and the hair dryer "buurring", all spa ambiance is lost. The other downside is there is no where to go to walk... More 

Helpful?
Thank Serendipity3333
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you very much for taking the time to provide your feedback. We are happy to hear that you enjoyed your services and our recently renovated manicure/pedicure area. We are sorry to hear that the noise interfered with your visit and that you were unable to fully relax. There is another relaxation area called the Whisper Room... More 

Toronto, Canada
Level Contributor
185 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
Reviewed 4 weeks ago via mobile

They really try to do their best, but still need to be improved seriously. The good aspect is that you can enjoy water treatments ( nothing special, even don't have Finish sauna!!!) , so far spend some time in small swimming pool and small good steam room. Massage was done in a good way but it costs 80% more than... More 

Helpful?
Thank MTolik
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. It is great to hear that you have enjoyed your massage! We assure you that our pricing is competitive, and reflects the spa environment and several amenities that we offer. Guests are able to enjoy them not only during their services, but also before or... More 

Toronto, Canada
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 20 March 2017

I go every 6 weeks to see Greg the RMT. By far the best massage in the city. I use to go for my facials until my esthetician left. The experience is just not the same without her. I love using the steam room in the change room; to be honest I have never used the water therapies. Great service.... More 

Helpful?
Thank erinozorio
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback! It is delightful to hear that you continue to enjoy your visits, and will pass along your kind words to Greg. We look forward to welcoming you back soon! Best, Marie Picton, Executive Manager More 

Canada
Level Contributor
93 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
Reviewed 19 March 2017

So the good...staff are friendly, the locker rooms are clean, spacious and the facial treatment (with my aesthetician) was good. My friends felt very rushed during their treatments. Robes are comfortable, flip flops and towels also provided. What they call "water therapies" are a bit of a joke. If you have been to other water therapies such as Scandinave or... More 

Helpful?
Thank Travellingcdg
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your facial, yet are sorry to hear that your friends felt rushed. Our Water Therapies is something that our guests value and we continue to receive positive feedback about. We’re sorry that they did not meet your... More 

Mississauga, Canada
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 17 March 2017

We had a great relaxing time together at the water therapies and steam room, and we had massage and facial done separately but at the same time. All was great! If you want to have it together, you would need to request it when you make the reservation. All the staff was very nice, from the reception to the massage... More 

Helpful?
2 Thank hbcanada2014
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Thank you for your kind words! It is lovely to hear that you and your daughter enjoyed the visit, including your services and our facilities. We look forward to welcoming you back. Sincerely, Marie Picton, Executive Manager More 

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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