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8 Colborne St | Executive Hotel Cosmopolitan, Toronto, Ontario M5E 1E1, Canada
+1 416-350-2424
Review Highlights
I've had the time of my life...and I owe it all to Spazen.

The ambiance in the spa was so calming and relaxing, I almost did not want to leave. Cleanliness... read more

Reviewed 27 April 2017
Toronto, Canada
Concerned Spa visit January 21st 2017

My overall experience was excellent with my treatments, however once it was time to pay for the... read more

Reviewed 10 February 2017
Toronto, Canada
Read all 34 reviews
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SpaZen, inspired by the Japanese word for nature, brings to you a rick indoor haven that offers a blend of both ancient traditions and modern healing rituals. Nestled within the Executive Hotel Cosmopolitan, experience our signature seasonal services, massages, facials, body, nail and esthetic treatments that support your ultimate health and well-being. Hidden away from the urban hustle of downtown Toronto, you will finally discover a quiet moment of solitude and complete relaxation. We call this a SpaZen Moment!
  • Excellent26%
  • Very good14%
  • Average5%
  • Poor23%
  • Terrible32%
26 Apr 2017
“I've had the time of my life...and I owe it all to Spazen.”
10 Feb 2017
“Concerned Spa visit January 21st 2017”
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Hours Today: 10:00 - 20:00
8 Colborne St | Executive Hotel Cosmopolitan, Toronto, Ontario M5E 1E1, Canada
+1 416-350-2424
Write a Review
Reviews (34)
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1 - 10 of 34 reviews

Reviewed 27 April 2017

The ambiance in the spa was so calming and relaxing, I almost did not want to leave. Cleanliness of spa was excellent. I had a massage with an RMT and facial with Esthetician and I was beyond pleased with both of my services. This spa...More

Thank tashaabee
SpaSupervisor, Manager at SpaZen, responded to this reviewResponded 4 weeks ago

Good day! Thank you for sharing your experience at SpaZen at The Hotel Executive Cosmopolitan. We do hope to see you again soon. Spa Supervisor

Reviewed 10 February 2017

My overall experience was excellent with my treatments, however once it was time to pay for the services, the blonde receptionist at the front was having an emotional breakdown and crying hysterically, another co worker was trying to speak with her and trying to clam...More

1  Thank AnonymousTorontoGues
Reviewed 24 February 2016

By Far the worst spa in Toronto - nothing more to say - quick review for those who will want a classy place. Wish I could rate less than 1 star

1  Thank Mike S
Reviewed 17 February 2016

I give my whole experience a 2.5/5. In retrospect I wish I had took the time to read the reviews more closely. My loss, your gain. I booked the "Friends Brings Benefits" package for my birthday - which included a massage, mani/pedi, lunch, glass of...More

2  Thank Amanda C
Reviewed 9 February 2016

I gave it a 2 star rating because the facial that I received was great. However, I was told the day prior to come in 30 minutes early for the Relaxation Room. I arrive early and it was not in service because they drained the...More

1  Thank Paige G
Reviewed 3 February 2016 via mobile

Worst spa ever! First off it takes the receptionist 15 minutes to come back to you after putting you on hold once your call had been answered. Second the massage therapists and Estheticians have no clue what they are doing! It was the worst manicure,...More

Thank Christina C
Reviewed 14 November 2015

This salon, at first glance is aesthetically pleasing however that's where the fun stops. I was greeted and upon my arrival asked to pay tax on my services before I even started. When I inquired as to why, I was met with the response my...More

1  Thank Studentdoc
Reviewed 20 July 2015

We went to the Pantages location yesterday as a group of 6 for the 'Friends Bring Benefits' package for a Bachelorette party. This included lunch, glass of bubbly, a relaxation massage, and a manicure and pedicure; which for the price they were charging, I had...More

8  Thank hunniebabyy
Reviewed 18 May 2015

Amazing tranquility package with body scrub, body wrap and then hot stone massage...105 minutes of relaxation - I was a new woman by the end of the treatment. Highly recommend the professional and pleasant staff at its reception and the masseuse too. My only regret...More

Thank ConnR
Reviewed 4 December 2014

I travel to Toronto from Montreal on Business and like to fit in a massage when I can. Yesterday I went to the SHIZEN SPA for the first time and absolutely LOVED it. The Spa is quiet and clean and the staff is very friendly....More

2  Thank Happymtl2014
Jennifer F, Manager at SpaZen, responded to this reviewResponded 28 December 2014

Thank-you so very much for taking the time to share your feedback of your recent experience with us at Shizen Spa. We are thrilled to know that you had a wonderful time with us, that you found the Shizen team to be warm and friendly,...More

At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
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