We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Onsen Retreat and Spa

Big Muster Drive, Dinner Plain, Victoria 3898, Australia
+61 3 5150 8880
Website
Save
Review Highlights
Massage

Very disappointing paid extra for a special massage w hair treatment n scalp massage but didn't get... read more

Reviewed 2 October 2017
Fiona L
via mobile
Nice change from snow ...

we didnt use the Onsen for treatments, instead used the gym and pools .. very small gymnasium, was... read more

Reviewed 7 September 2017
Batkitty
,
Melbourne, Australia
Read all 22 reviews
Get 10% off your next tour or activity booking.Valid for new TripAdvisor sign-ups only.
Join TripAdvisor
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Relax in Australia's first indoor and outdoor alpine retreat spa. Experience a massage, skin care or body treatment, or simply submerge in the Japanese inspired Onsen.Located in DP Central, on Big Muster Drive in Dinner Plain, we are here to give you back some of what daily life takes away.
  • Excellent27%
  • Very good42%
  • Average9%
  • Poor0%
  • Terrible22%
7 Sep 2017
“Nice change from snow ...”
31 Jul 2017
“Nice spot”
LOCATION
Big Muster Drive, Dinner Plain, Victoria 3898, Australia
CONTACT
Website
+61 3 5150 8880
Write a ReviewReviews (22)
Traveller rating
Traveller type
Time of year
Language
Filter

1 - 10 of 22 reviews

Reviewed 2 October 2017 via mobile

Very disappointing paid extra for a special massage w hair treatment n scalp massage but didn't get it ? Massage I did get was good but should have only paid 99 instead of 169 huge difference. No soap shampoo or conditioner in containers in bathroom...More

Thank Fiona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

we didnt use the Onsen for treatments, instead used the gym and pools .. very small gymnasium, was cramped with 5 people. beautifully appointed though, and a treat to be out of the snow for at least a few hours.

1  Thank Batkitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017

After reading the reviews I was a bit sceptical to on arrival......I don't know what to say we arrived all 4 of us plus a 2 year old welcomed with open arms and were not charged for the child as we were not sure if...More

2  Thank AndrewMm9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 6 August 2017 via mobile

Very rudimentary for the price in terms of facilities and services. First impressions looking at the building were positive but the reality was a let down. Firstly we waited almost 10 minutes before the person actually turned up to take payment and check us in....More

1  Thank kcallige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017

A wonderful one hour experience within a great facility. Views across the snow and buildings from the client retreat room through to experienced staff. A swim in the indoor pool, Gym use or as I did go for a hot spa outside while it snowed....More

Thank rodb780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

Relaxing spot and good service just way over priced for a hot pool but is a must after riding all day.

Thank cysteer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017 via mobile

Nice, not quite as much provided as Hepburn springs - the sister company. Like bath robes, tea, drinks, dwell areas.

Thank emilyfromaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017

Had a lovely afternoon with friends, had the Onsen hot spa and a relaxing massage. Could have spec the whole day there!

Thank Jckel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

Onsen has always been marketed as an upscale spa. However, when we were there last week I paid $126 for myself and my 3 daughters to use the spa and pool for a couple of hours - a huge special treat. For this amount of...More

2  Thank tdorjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2017

This is a must when visiting the area. A great way to pass several hours... not cheap but worth the extra dollars for a special treat.

Thank Kate A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all Dinner Plain Hotels
White Crystal Apartments
20 reviews
10.01 km away
Arlberg Mt Hotham
83 reviews
10.06 km away
Trackers Mountain Lodge
84 reviews
17.94 km away
Koki Alpine Resort
30 reviews
18.00 km away
Nearby Restaurants
Mountain Kitchen
107 reviews
.27 km away
Stones Throw @ Hotel High Plains
82 reviews
.00 km away
Tsubo Bar & Restaurant
15 reviews
.29 km away
Alphutte Dinner Plain
15 reviews
.00 km away
Nearby Attractions
Blizzard Brewing Company
33 reviews
.32 km away
Mount Hotham Alpine Resort
488 reviews
9.98 km away
Hoys Mt Hotham Ski Shop
11 reviews
10.02 km away
Packer's High Country Horse Riding
5 reviews
17.24 km away
Questions & Answers
Get quick answers from Onsen Retreat and Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit