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Review Highlights
Nice change from snow ...

we didnt use the Onsen for treatments, instead used the gym and pools .. very small gymnasium, was... read more

Reviewed 7 September 2017
Batkitty
,
Melbourne, Australia
Nice spot

Relaxing spot and good service just way over priced for a hot pool but is a must after riding all... read more

Reviewed 31 July 2017
cysteer
,
Palm Beach, Australia
via mobile
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Traveller Overview
  • Excellent28%
  • Very good36%
  • Average8%
  • Poor0%
  • Terrible28%
7 Sep 2017
“Nice change from snow ...”
3 weeks ago
“Overpriced and underdelivered”
About
Relax in Australia's first indoor and outdoor alpine retreat spa. Experience a massage, skin care or body treatment, or simply submerge in the Japanese inspired Onsen.Located in DP Central, on Big Muster Drive in Dinner Plain, we are here to give...more
Contact
Big Muster Drive, Dinner Plain, Victoria 3898, Australia
Website
+61 3 5150 8880
Reviews (25)
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1 - 10 of 25 reviews
Reviewed 3 weeks ago via mobile

As a casual visitor I wanted to use the gym. $45 was the price quoted to use the upstairs gym, for a single visit. Earlier in the week the gym was only $15 for a casual visit. The treadmills fail to reach speeds greater than...More

Thank andrewwing1
Reviewed 5 weeks ago via mobile

It was amazing, so relaxing for sore new skier muscles and a nice slower paced activity in the mountains.

Thank Clare R
Reviewed 9 July 2018 via mobile

I left my children with hubby to escape for a relaxing spa. Not so. Every pool/spa had splashing, loud and even unsupervised children in it. Dissapointing for the price. I have been once before when it was quiter which was a little more enjoyable but...More

Thank Hayley G
Reviewed 2 October 2017 via mobile

Very disappointing paid extra for a special massage w hair treatment n scalp massage but didn't get it ? Massage I did get was good but should have only paid 99 instead of 169 huge difference. No soap shampoo or conditioner in containers in bathroom...More

Thank Fiona L
Reviewed 7 September 2017

we didnt use the Onsen for treatments, instead used the gym and pools .. very small gymnasium, was cramped with 5 people. beautifully appointed though, and a treat to be out of the snow for at least a few hours.

1  Thank Batkitty
Reviewed 18 August 2017

After reading the reviews I was a bit sceptical to on arrival......I don't know what to say we arrived all 4 of us plus a 2 year old welcomed with open arms and were not charged for the child as we were not sure if...More

2  Thank AndrewMm9
Reviewed 6 August 2017 via mobile

Very rudimentary for the price in terms of facilities and services. First impressions looking at the building were positive but the reality was a let down. Firstly we waited almost 10 minutes before the person actually turned up to take payment and check us in....More

1  Thank kcallige
Reviewed 4 August 2017

A wonderful one hour experience within a great facility. Views across the snow and buildings from the client retreat room through to experienced staff. A swim in the indoor pool, Gym use or as I did go for a hot spa outside while it snowed....More

Thank rodb780
Reviewed 31 July 2017 via mobile

Relaxing spot and good service just way over priced for a hot pool but is a must after riding all day.

Thank cysteer
Reviewed 25 July 2017 via mobile

Nice, not quite as much provided as Hepburn springs - the sister company. Like bath robes, tea, drinks, dwell areas.

Thank emilyfromaus
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