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Serenity Spa

1001 Heavenly Village Way Ste 12, South Lake Tahoe, CA 96150-6983
+1 530-541-8900
Review Highlights

Worst spa experience ever ... We are a family of 6 (grown children 19-23). We had 6 massages... read more

Reviewed 30 December 2017
Trisha K
via mobile
Expected more for the cost

The good thing is this was a last minute walk in massage. I was able to get in within 30 minutes... read more

Reviewed 13 September 2017
via mobile
Read all 16 reviews
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  • Excellent33%
  • Very good12%
  • Average12%
  • Poor18%
  • Terrible25%
13 Sep 2017
“Expected more for the cost”
29 Dec 2017
Closed Now
All hours
Hours Today: 9:00 AM - 9:00 PM
1001 Heavenly Village Way Ste 12, South Lake Tahoe, CA 96150-6983
+1 530-541-8900
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1 - 10 of 16 reviews

Reviewed 30 December 2017 via mobile

Worst spa experience ever ... We are a family of 6 (grown children 19-23). We had 6 massages scheduled. Our 21 and 23 year old daughters were scheduled to go first, and then rest of us immediately after (note: we have been Marriott timeshare owners...More

Thank Trisha K
Reviewed 13 September 2017 via mobile

The good thing is this was a last minute walk in massage. I was able to get in within 30 minutes for a 50 minute deep tissue for $140. The massage therapist was kind. The cost was too high. I spent 95% of the time...More

Thank P80x
Reviewed 30 March 2017 via mobile

My husband and I just returned from a vacation in Tahoe and the hotel we stayed at is connected to serenity spa. While we were there we had 2 different couples massages. The first one at $225 went well. However, when we went back for...More

1  Thank Aklepac
Reviewed 10 January 2017 via mobile

Maybe I'm spoiled but I anticipated much more from this spa... given it's affiliation with a high level Marriott and it's location right next to heavenly, you'd figure a high level clientele and the spa would aim to please, but I was mistaken (despite the...More

2  Thank Sharon W
Reviewed 17 November 2016 via mobile

Wanted to get facials and a massage while on vacation..staying at the Marriott in South Lake Tahoe..This spa is on property so called..many times..no answer,called front desk and was told they come in later during the week..left a message and never received a call...finally walked...More

1  Thank Maureen F
Reviewed 4 May 2016

Recently visited this spa for a relaxing Swedish massage. It was anything but that! I have been getting massages for more than 20 years and am over 60 years old. I originally requested a male for my massage and he called in sick so I...More

1  Thank Georgia S
Reviewed 14 May 2015

Went to Tahoe on a girls weekend and we all went and got facials. The wonderful woman who did our facials, I believe her name was Sandy, was the most kind, thoughtful person I've ever encountered at a spa! She personalized my facial to me....More

1  Thank Amy T
Reviewed 13 February 2015

Took a day off from the slopes and visited the Serenity Spa for their signature package which included a massage and facial. Two hours of bliss and now I am ready for two more days of skiing.

Thank Linda L
Reviewed 8 March 2014

After 3 days of skiing, my wife and I made arrangements for the couples massage here at the spa. It was a good price, relaxing, and an average massage. The Therapists were professional and used aromatherapy but the oil they used was more like olive...More

4  Thank Jay Z
Reviewed 20 January 2014

The Marriott recommended this spa, which is great! We walked in without an appointment, asking for a couples massage, $155.00 for 50 minutes. There had been a cancellation, so we were able to get right in! Our muscles were sore after skiing, so this was...More

Thank Karen B
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