We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 4199 Lougheed Hwy, Burnaby, British Columbia V5C 3Y6, Canada
Phone Number: +1 604-291-1133
Website

TripAdvisor Reviewer Highlights

Read all 95 reviews
Visitor rating
  • 3
    Excellent
  • 4
    Very good
  • 8
    Average
  • 4
    Poor
  • 76
    Terrible
Steve Nash is a complete scam with their membership

I signed up with them at Broadway Arbutus location while ago, and I emphasized to them that I am only interested in month-to-month plan and I'd like to be able to cancel my... read more

1 of 5 bubblesReviewed 1 week ago
Arman A
Add Photo Write a Review

95 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 95: English reviews
1 review
1 of 5 bubbles Reviewed 1 week ago

I signed up with them at Broadway Arbutus location while ago, and I emphasized to them that I am only interested in month-to-month plan and I'd like to be able to cancel my membership whenever I like. The clerk ensured me that all I need to do is to give them one month notice and it will be fine. Now... More 

Helpful?
Thank Arman A
1 review
1 of 5 bubbles Reviewed 4 weeks ago

I actually never ever write reviews, but this is a must. I got into a car accident on May 28 and got pretty badly injured. I was bed ridden and traveling all the way to the gym to give them a note to cancel was the last thing that should have been done at that time. July 11th, I finally... More 

Helpful?
Thank Rozana A
SteveNashFitness, Front Office Manager at Steve Nash Fitness World, responded to this review

Hi Rozana, thanks for taking the time to provide your comments in detail, and we apologize for any frustration with your account. A representative from our service management team will reach out to you to address and resolve your concerns this week. Thank you for your patience. More 

Toronto, Canada
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 6 October 2016

I walked into this facility knowing that I would only be in Canada for 6 months and clearly stated that to the sales representative. I was informed that I only needed to give a 30 day cancellation notification since I was indeed on a month to month contract! Like an IDIOT, I figured this organization to be legitimate and my... More 

Helpful?
2 Thank Doug H
SteveNashFitness, Front Office Manager at Steve Nash Fitness World, responded to this review

Hi Doug, we're so sorry for any frustration with your membership and we'd really like to connect with you so we can address and resolve your concerns. Please email us directly at feedback@snclubs.com your account and/or contact info and a representative from our management team will reach out. Thank you. More 

Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 October 2016

its one of the worst places to go ...i had signed up in Aug 2015 for the Richmond Branch and was told its a one year membership and given all the hype about it.Once into the membership they screwed up my banking as they would not take the money out and then charge me late fees even though it was... More 

Helpful?
Thank Sangeeta M
1 review
1 of 5 bubbles Reviewed 26 September 2016 via mobile

My husband and I moved out of BC in Sept 2013 after cancelling his membership in June 2013 and my husband is still getting withdrawals from his account! It's Sept 2016! He called and kept getting the run around to call different numbers only for them to say they have no recollection of him cancelling. Obviously they would say that... More 

Helpful?
Thank Marikris C
SteveNashFitness, Front Office Manager at Steve Nash Fitness World, responded to this review

Hi Marikris, thanks for taking the time to provide your comments and we're sorry for any frustration with your memberships. If you can provide your account info we'd be happy to address your concerns in detail - please email us at feedback@snclubs.com - thank you! More 

1 review
1 of 5 bubbles Reviewed 12 August 2016

This place deserves zero stars!!! I joined Steve Nash on May 31st at the Cambie location and spoke with the assistant general manager when signing up. I specifically told her I want my membership cancelled by July 31st because I am going away for school. I showed her my acceptance letter to make sure that it is enough proof for... More 

Helpful?
Thank Monisha S
SteveNashFitness, Front Office Manager at Steve Nash Fitness World, responded to this review

Hi Monisha, we're glad we were able to resolve your concerns with you directly, earlier this month, and we sincerely apologize for any frustration along the way. If you have any other questions please email services@snclubs.com. Thank you. More 

North Vancouver
Level Contributor
25 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 10 August 2016 via mobile

I have been a member since 2014 and in the past few months have noticed that the cleanliness of the ladies changing room has declined to a disgusting level. Today a cockroach came out of a locker when I opened it!! The lockers are never wiped out nor are the bathroom stall doors. All kinds of disgusting things on the... More 

Helpful?
Thank Wendy V
SteveNashFitness, Front Office Manager at Steve Nash Fitness World, responded to this review

Hi Wendy, we're so sorry our service levels have let you down! We've tried to connect with you so we can address your concerns in more detail, but have not been successful in connecting with you to date. If you would like to share more, please email us at feedback@snclubs.com your preferred contact info and a representative from our management... More 

1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 8 July 2016

Been a member of fitness world long before it was Steve Nash. Recently I signed my wife up couple months ago, asides the initial join fee and the monthly dues I thought everything was great for getting her membership at a gym I really enjoy. Checked my Visa and we were charged a surprise annual fee only 3 months into... More 

Helpful?
3 Thank Jan B
SteveNashFitness, Manager at Steve Nash Fitness World, responded to this review

Hi Jan B, thanks for taking the time to provide your comments and for your long term membership! We're sorry your wife's experience at time of enrollment and you experience through head office have been frustrating. If you could email us your preferred contact info to feedback@snclubs.com we'd really like to connect with you again, thanks! More 

Duncan, Canada
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 16 June 2016 via mobile

Outside of the stag being rude, the place was so dirty. I can ignore the star but the filthy facility. The bathrooms. I'm disgusted.

Helpful?
2 Thank sugaranger
SteveNashFitness, Manager at Steve Nash Fitness World, responded to this review

Hi sugaranger, thanks for your comments and we're sorry our service levels let you down (and for the delayed response)! We'd really like to connect with you to obtain more details as we continue to enhance our member experience. Please email us at feedback@snclubs.com your preferred contact info and a representative from our management team will reach out, thanks! More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 June 2016 via mobile

Staff is very friendly They have child minding available at certain locations Equipment is good and plenty of cardio machine Classes are amazing and so much fun!

Helpful?
Thank Salloua97

Travellers who viewed Steve Nash Fitness World also viewed

Burnaby, British Columbia
Burnaby, British Columbia
 
Burnaby, British Columbia
Burnaby, British Columbia
 

Been to Steve Nash Fitness World? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Steve Nash Fitness World staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?