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Cambridge Visitor Information Centre

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Address: Peas Hill | The Guildhall, Cambridge CB2 3AD, England
Phone Number:
+44 1223 791500
Today
10:00 - 17:00
Open now
See all hours
Hours:
Sun 11:00 - 15:00
Mon - Sat 10:00 - 17:00
Recommended length of visit: <1 hour
Description:

We are here to offer help and advice on making the most of your time in and...

We are here to offer help and advice on making the most of your time in and around Cambridge.

If you have a specific enquiry or request the Visit Cambridge and Beyond Team will assist you in every way possible.

Let our knowledgeable information team assist you in the planning of your visit to our beautiful city.

We can help with local accommodation, public transport, conference services, events, UK holiday information, walking tours of Cambridge, maps & guidebooks, information for those with disabilities, Cambridge souvenirs, tickets to view the world famous King's College Chapel, chauffeured punt tours, National Express bookings & much, much more!

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TripAdvisor Reviewer Highlights

Read all 71 reviews
Visitor rating
  • 18
    Excellent
  • 16
    Very good
  • 5
    Average
  • 11
    Poor
  • 9
    Terrible
Cute Little Shop

We tend not to purchase souvenirs, but found something we just "had" to have here. Good selection of items to tempt even the most discerning customer!

4 of 5 bubblesReviewed 14 November 2016
dkb60
,
Ontario Canada
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71 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Kenilworth
Level Contributor
52 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Very informative and has a little court room set up lovely cafe reasonably priced good food and drinks

Helpful?
Thank Am M
Tromso, Norway
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 January 2017

Recently, my wife and I, retiree travellers, went on a two hour walking tour of Cambridge, led by Maggie, a Cambridge Info Centre guides. These two hours flew by all because Maggie did an outstanding tour, full of interesting facts and stories, leading the group’s discovery of the buildings and lanes, highlighting historical events and people, skilfully weaving in the... More 

Helpful?
Thank mrdavidcowie
Ontario Canada
Level Contributor
237 reviews
88 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 14 November 2016

We tend not to purchase souvenirs, but found something we just "had" to have here. Good selection of items to tempt even the most discerning customer!

Helpful?
Thank dkb60
Cambridge, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 November 2016

We llive near Cambridge but as we have visitors from abroad staying next week we thought we would get some up to date information from the Tourist Centre. I can only describe the lady behind the desk as extremely unhelpful and rude. She showed no interest and gave no real information other than selling us a basic map. After a... More 

Helpful?
Thank Kate J
Jaipur, India
Level Contributor
1,040 reviews
700 attraction reviews
common_n_attraction_reviews_1bd8 1,957 helpful votes
4 of 5 bubbles Reviewed 27 October 2016

Visitor information centre is located in Guildhall, market square place, Cambridge. It is near to Kings college and corn exchnage. They open from 10 to 5. Shortage of staff and long queues make it little difficult to get proper information. Tourist map is available but details you will have to find yourself. Lot of punt operators will surround you nearby... More 

Helpful?
Thank RajnishPathak
Lichfield
Level Contributor
54 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 19 October 2016

We purchased our punt tickets at tourist information centre (TIC) as they were offering a discount on Magdalene Bridge Punts. When we got to the pickup, area there were lots of companies. We showed our tickets hey sent us down the line. When we got to the desk they had sent us too, there was no one there. Another punt... More 

Helpful?
Thank 1_John_1-8
Harrogate, United Kingdom
Level Contributor
61 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

I had read one review of the Visitor Information Centre which said, quite incorrectly, that the service was grumpy and unhelpful, so I was a bit apprehensive - but how wrong. We were advised about places to see, responding to our questions with good knowledge and understanding, and we consequently saw places we otherwise would have missed (or paid less... More 

Helpful?
1 Thank giglens
london
Level Contributor
1,861 reviews
790 attraction reviews
common_n_attraction_reviews_1bd8 861 helpful votes
2 of 5 bubbles Reviewed 10 September 2016

This place was rather disappointing for a Tourist Information centre in one of the great cities of England. It does not compare well to the excellent TI at Oxford. The staff do not appear to want to be customer facing, they sit behind counters and are not very approachable. There does not seem to be much information on display for... More 

Helpful?
Thank sheepygold
London, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 23 July 2016 via mobile

Nicely laid out, but the staff here were only interested in selling their own tours and services. very poor service when enquiring about alternatives. I'm amazed this is allowed in a public tourist info centre.

Helpful?
Thank ZArts
Villach, Austria
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 July 2016 via mobile

They really helped finding good tours, even if these are rather expensive. Anyhow, the service was excellent, the employees very friendly and there's even a little shop.

Helpful?
Thank hemma91

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cambridge Visitor Information Centre and other visitors
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Questions? Get answers from Cambridge Visitor Information Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?