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Address: Chestnut Avenue, Torquay TQ2 5LZ, England
Phone Number:
+44 1803 299992
Website

TripAdvisor Reviewer Highlights

Read all 119 reviews
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  • 27
    Excellent
  • 44
    Very good
  • 24
    Average
  • 11
    Poor
  • 13
    Terrible
Great value for families

We brought the children for a swim having read the reviews and were pleasantly surprised. Pool was a bit dated but the kids loved the waves and slide. What really impressed us... read more

4 of 5 bubblesReviewed 7 January 2017
FERGVSFOOD
,
Ermington, United Kingdom
via mobile
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119 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Newton Abbot, United Kingdom
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Firstly I will start with the bad side. I have visited here many times with my daughter but on this last occasion, I was very disappointed with the standard of cleanliness. Okay we visited in half term holiday but when we walked into the changing room the floors were covered in litter (empty drinks bottles, sweet wrappers, juice cartons, hair... More 

Helpful?
1 Thank LittleGilly
Becky C, Public Relations Manager at Riviera International Centre, responded to this review

Thank you for taking the time to review the Waves Leisure pool facilities. We are sorry to hear your comments regarding the cleanliness of the pool facilities and would appreciate if you could be more specific about the day and time of your visit so we can investigate this further - please email info@ricc.co.uk addressed to Colin. We always try... More 

Ermington, United Kingdom
Level Contributor
120 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 7 January 2017 via mobile

We brought the children for a swim having read the reviews and were pleasantly surprised. Pool was a bit dated but the kids loved the waves and slide. What really impressed us was how good the Aqua lounge was . Food was brilliant and so cheap . I wonder how they can make any profit . Burger with fries just... More 

Helpful?
Thank FERGVSFOOD
Becky C, Public Relations Manager at Riviera International Centre, responded to this review

Dear FERGVSFOOD, Thank you for taking the time to review our leisure centre. We're really pleased that you enjoyed Waves Leisure Pool and our Aqua Lounge cafe. We try to keep costs down so that all families can enjoy a day out, our chef will be pleased to hear your review and we hope you'll visit us again. Many thanks... More 

Paignton, United Kingdom
Level Contributor
54 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 7 January 2017 via mobile

Attended BSO Concert last night, not best acoustics but a fine performance, a pity the Centre staff were not as professional as the orchestra. Arrived at the hall entrance to be ask by the lady attendant, " can I help anyone", good start, showed her our tickets, she looked then said" what are the numbers" after telling her the ticket... More 

Helpful?
Thank Ollie2010
Becky C, Public Relations Manager at Riviera International Centre, responded to this review

Dear Ollie2010, Thank you for your feedback about our Bournemouth Symphony Orchestra concert. We’re concerned to hear your comments about a member of our event steward team and we will notify the Conference & Events Manager to ensure this doesn’t recur at future events. Our apologies for any inconvenience caused and we hope that you enjoyed the rest of your... More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 19 December 2016 via mobile

10 of us attended a boxing event. We had vip tickets which gave us a brilliant view of the boxing ring and the tables weren't to close together so that the view was blocked. Also the security and floor staff were excellent at keeping the floor clear of people standing and blocking the view. Drinks where reasonably priced. The only... More 

Helpful?
Thank Ne77y
Becky C, Public Relations Manager at Riviera International Centre, responded to this review

Dear Ne77y, Thank you for your review, we're pleased that you enjoyed the first Ultra White Collar Boxing event at the Riviera Centre and the layout and floor staff worked well. Thank you for your feedback about the bars, we will forward this to our events co-ordinators to address this issue ready for our next UWCB event. We hope that... More 

Llanelli, United Kingdom
Level Contributor
69 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 16 December 2016

visited here with our little boy, we went swimming and had food in the cafe after. The pool is clean and well supervised, but only has a very small baby slide and one flume. Our little boy loved the slide but couldnt ride unaccompanied as you have to be over 120 cm for this . This made it a bit... More 

Helpful?
1 Thank nicholas j
Becky C, Public Relations Manager at Riviera International Centre, responded to this review

Dear Nicholas J, Thank you for your review of our centre. The cafe was refurbished last year along with the kitchen. The slide rules are for health and safety, but we can understand this is frustrating. We hope you enjoyed your visit and will come again. Thank you for your feedback. More 

Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

Took my daughter and some friends here for a swimming party for her birthday, it was a Sunday but was quite quiet. Katie on reception was polite and helpful. Changing rooms were fine, toilets in the changing rooms were a bit smelly and seemed like they needed a clean though. Pool was good fun and everyone had a really good... More 

Helpful?
Thank Caz T
Becky C, Public Relations Manager at Riviera International Centre, responded to this review

Dear Caz T, Thank you for taking the time to review the Riviera Centre. We will pass on your kind words to Katie, Chef and Tracey and we're pleased that you enjoyed your party here. Thanks for the feedback about the changing room toilets, I will pass this on to the waves pool manager to look into the cleaning rota... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 19 November 2016 via mobile

We attended this site all the way from Exeter excited and ready for our swim. On arrival their were other parents at the reception desk with raised voices making a complain about the staff. We got changed and when we got to the pool side we found the staff evacuating the pool due to someone defected in the water. We... More 

Helpful?
1 Thank Sam B
Becky C, Public Relations Manager at Riviera International Centre, responded to this review

Thank you for your feedback, we are aware of a similar incident but the information doesn’t seem to match. Would you mind contacting our Aqua Lounge Manager James on jcarter@ricc.co.uk to discuss the details and times so we can check CCTV and investigate this matter further. Kind Regards Becky Cockman More 

Surrey
Level Contributor
217 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 150 helpful votes
5 of 5 bubbles Reviewed 11 September 2016

Good conference venue with excellent facilities. Also had a formal dinner here, the food was fine and the service good.

Helpful?
Thank SPW21
Torquay, United Kingdom
Level Contributor
52 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 11 September 2016

swimming with young nieces. Have been here (irregularly) lots since opening in '87. Pool decidedly tired. Coating peeling inside flume - couple of scratches to me on descent - play area non-functional now. Was a good diversion for fidgety little legs when wave too big. Changing rooms unchanged! Showers dribbly, time-limited flow and too few. On the whole, the children... More 

Helpful?
1 Thank sayM65
Nottingham, United Kingdom
Level Contributor
44 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 8 September 2016 via mobile

Good swimming centre with a wave machine and a decent slide , small pool for baby's but not ideal when the wave machine comes on as it flows in to pool, would return again tho , friendly staff

Helpful?
Thank Scotty28888
Becky C, Public Relations Manager at Riviera International Centre, responded to this review

Dear Scotty28888, Thank you for your review, we’re very pleased that enjoyed our pool and hope to see you again soon. Kind Regards Becky Cockman More 

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