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Laser Quest Bournemouth

Certificate of Excellence
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Address: Glen Fern Road | The Old Super Bowl, Bournemouth BH1 2LZ, England
Phone Number:
+44 1202 556888
Website
Today
10:00 - 23:00
Open now
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Hours:
Sun 10:00 - 21:00
Mon - Thu 10:00 - 22:00
Fri - Sat 10:00 - 23:00

TripAdvisor Reviewer Highlights

Read all 91 reviews
Visitor rating
  • 55
    Excellent
  • 15
    Very good
  • 4
    Average
  • 4
    Poor
  • 6
    Terrible
Birthday Party

My son had his 8th birthday party at Bournemouth Laser quest last week and he and his friends had the best time. The staff were really friendly and very helpful - Thank you so... read more

Review collected in partnership with this attraction

Reviewed 4 days ago
gemm53
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91 Reviews from our TripAdvisor Community

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Showing 84: English reviews
1 review
Reviewed 3 days ago NEW via mobile

I visited with 9 kids who were really disappointed that their experience was ruined by the lack of music playing in the arena. They never realized that laser quest could be so boring. When I asked the staff why there was no music they said that they didn't have time between doing their coursework to set it up. Then they... More 

Helpful?
Thank Heather S
scotty2424, Owner at Laser Quest Bournemouth, responded to this review

Hello and thank you for your feedback. I would like to point out that I take all feedback very seriously and I always investigate all complaints thoroughly no matter how big or small they may be. Following my investigation I am in a position to confirm the following... - Our arena speakers suffered a mechanical fault earlier during the day... More 

1 review
Reviewed 4 days ago NEW

My son had his 8th birthday party at Bournemouth Laser quest last week and he and his friends had the best time. The staff were really friendly and very helpful - Thank you so much!!!

Review collected in partnership with this attraction

Helpful?
Thank gemm53
Bournemouth, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

I booked for my sons & friends joint birthday party. It was fantastic. The staff were helpful & attentive, and the food was of excellent quality. I didn't need to lift a finger. Well worth the money.

Review collected in partnership with this attraction

Helpful?
Thank Lerryn808
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Fantastic place for a kids party. Well organised and completely hassle free. Would definitely recommend

Review collected in partnership with this attraction

Helpful?
Thank Slinz74
Weymouth, United Kingdom
2 reviews
Reviewed 30 March 2017

A unique experience with friendly staff whose enthusiasm makes all the difference! Incredibly reasonable prices considering that groups have a large room to themselves for the sessions.

Helpful?
Thank Pevalwen
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 March 2017

I organised for myself and 8 colleagues to attend Laser Quest on the 22nd February. I believe the young girl who looked after us was called Chloe. I dont often leave feedback but I felt i had to on this occasion as she was fab! Chloe made our evening so much fun and had great customer service. She was rushing... More 

Helpful?
1 Thank Sophie B
Salcombe, United Kingdom
Level Contributor
34 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 25 February 2017 via mobile

Came here with a small group of friends and had a blast! We were the only ones in there and we did a free for all, we played two games which only cost £9.95 each. The staff were lovely and would defiantly go again!

Helpful?
Thank Huzz96
Southampton, United Kingdom
Level Contributor
85 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 13 February 2017 via mobile

We really enjoyed ourselves BUT the setup is dated and the staff incompetent. We booked a double booking. For our first session, we didn't fully understand what was happening, the out of focus projector safety brief was drowned out by screaming kids. None the less we enjoyed it. The second round we apparently were not meant to go back in... More 

Helpful?
Thank Glen T
scotty2424, Owner at Laser Quest Bournemouth, responded to this review

Hello and thank you for your feedback. I would like to point out that I take all feedback very seriously and I always investigate all complaints thoroughly no matter how big or small they may be. Following my investigation, which has included a full review of the days CCTV (which records both video and audio) and a review of our... More 

Bournemouth, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 29 January 2017

This is a great place for or a party. The kids can run around and let steam off. Both my son's enjoyed it, they are aged 9 and 13. The staff were friendly and nothing was too much trouble. We went for the hot food and there was enough for all. The help yourself drink machine was popular with the... More 

Helpful?
1 Thank _the5colefamily
Poole, United Kingdom
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 29 November 2016

Great staff, really helpful, good choice of food, kids loved the game play, proactive staff that speak to you as a real person and engage in conversation instead of some of these places where you usually get non conversational young staff who grunt at you. Good value for money, they did the whole thing and it was so stress free... More 

Helpful?
Thank 30minute

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Laser Quest Bournemouth and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?