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The Custom House

Custom House Harbour Parade | Harbour Parade, Ramsgate CT11 8LP, England
+44 1843 598750
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Review Highlights
Visitors centre, RNLI shop and coffee shop

Useful for getting directions and visitor information. The member of staff was a local resident and... read more

Reviewed 1 week ago
Jane W
,
Bristol, United Kingdom
Lunch

On a day out to Ramsgate we called in here for lunch. A cosy back garden which was quiet. Great... read more

Reviewed 5 weeks ago
Peter1941
,
Peterhead, United Kingdom
Read all 31 reviews
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Overview
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The building was built for Customs & Excise and was used as this until the 1980's. It is now home to the Ramsgate Visitor Centre, the Custom House Coffee Shop, a gallery and gift shop Nice Things and the RNLI shop. Ramsgate's Town Council have the first floor with the Mayor's Parlour and the Council Chamber, which is available for hire for dinners and parties. The building has been well restored and has most of its original features including the doors and ornate plaster mouldings.
  • Excellent40%
  • Very good29%
  • Average16%
  • Poor6%
  • Terrible9%
6 Apr 2017
“Toilet inside building!”
11 Mar 2017
“A really productive way t o use a beautiful old building”
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All hours
Hours Today: 09:00 - 17:00
Suggested Duration: < 1 hour
LOCATION
Custom House Harbour Parade | Harbour Parade, Ramsgate CT11 8LP, England
CONTACT
Website
+44 1843 598750
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Reviews (31)
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1 - 10 of 31 reviews

Reviewed 1 week ago

Useful for getting directions and visitor information. The member of staff was a local resident and very knowledgeable and humorous. There is a small shop selling things to raise funds for the lifeboats and a coffee shop. It is a very lovely looking building.

Thank Jane W
Reviewed 5 weeks ago

On a day out to Ramsgate we called in here for lunch. A cosy back garden which was quiet. Great service from friendly staff. Food hot and very tasty Good experience.

Thank Peter1941
Reviewed 22 May 2017

I had a wonderful smoked salmon and scrambled eggs and they were delicious this was chosen by three of us and all was perfect and our fourth diner chose the extra large one the bigger breakfast and a clean plate said it all excellent food...More

Thank Karen C
Reviewed 6 April 2017

Previously customers have stated no toilet but there is one there for the general public to use and this I know as I regularly visit here for food when in Ramsgate and the toilet is always available and clean.

Thank Denver1962
Reviewed 24 March 2017

We made our way over here to the gift shop which is lovely. There is a fairly ordinary looking café which supposedly doubles up as a gallery but there did not seem to be much on display. The reason it gets a poor rating from...More

Thank sheepygold
Reviewed 11 March 2017

Fun place to visit does get very busy, and the cafe can be a stressful experience when it is. Loved the shop many beautiful things. The lifeboat bit is fun. The building itself is very impressive and it's refreshing to see it's been retained and...More

Thank Dirtbag7
Reviewed 13 February 2017

The ground floor is shared by the RNLI , information centre, Cafe with great coffee,not forgetting the single toilet in the corner under the stairs...!!!!

Thank Kim P
Reviewed 3 September 2016

The little shop is charming, a lovely little find and you can't help but pop in when you walk past as the staff are so friendly. Unfortunately I've had a terrible experience with the cafe/restaurant there, so can't rate that part, but the shop (s)...More

Thank DanniiLMoon
suzy2609, Owner at The Custom House, responded to this reviewResponded 5 September 2016

Hello Danniit I own the little shop Nice Things in the Custom House, so I'm really glad that you liked it and my collection of things, on your visit. I'm sorry you had a problem though in other areas and hope it won't put you...More

Reviewed 1 June 2016 via mobile

This restaurant is hidden away at the rear of custom house but don't walk past without popping inside first for a lovely cup of coffee, breakfast, lunch or dinner. The owners are charming and go out of there way to make you welcome, your dog...More

Thank MickeyMouse555
Reviewed 24 April 2016

'Nice things' is a fantastic little shop full of handmade treasures from local artists, located in this charming building directly opposite Ramsgate's beautiful harbour. Artwork, jewellery, textiles,... absolutely spoilt for choice with prices ranging from just a few pounds, where better to shop if you...More

1  Thank Christopher B
suzy2609, Owner at The Custom House, responded to this reviewResponded 25 April 2016

That's really made me smile, thank you very much for the nice comment!

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