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Lakes Supertours

1 High Street, Windermere LA23 1AF, England
+44 15394 42751
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8 Lakes Afternoon Tour

DO NOT TRY AND BOOK ON LINE We booked an afternoon trip on line in the morning, we arrived only to... read more

Reviewed 19 October 2015
Heather W
,
Cambridgeshire, United Kingdom
via mobile
Unparalleled views.

Took two tours over two days. Took in panoramic views of much of this district. Both tours were... read more

Reviewed 27 September 2015
robyne l
,
Newcastle, Australia
via mobile
Read all 72 reviews
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Overview
  • Excellent63%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible12%
Travellers talk about
“dove cottage” (7 reviews)
“half day tour” (5 reviews)
LOCATION
1 High Street, Windermere LA23 1AF, England
CONTACT
Website
+44 15394 42751
Write a ReviewReviews (72)
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All reviews
"dove cottage"
in 7 reviews
"our tour guide"
in 8 reviews
"half day tour"
in 5 reviews
"force waterfall"
in 2 reviews
"crummock water"
in 2 reviews
"kirkstone pass"
in 4 reviews
"great tour"
in 5 reviews
"goat"
in 9 reviews
"lake district"
in 24 reviews
"stone circle"
in 3 reviews
"beatrix potter"
in 5 reviews
"surprise view"
in 2 reviews
"his knowledge"
in 2 reviews
"national park"
in 2 reviews
"boat ride"
in 2 reviews
"andy"
in 19 reviews
"company"
in 11 reviews
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21 - 30 of 70 reviews

Reviewed 19 October 2015 via mobile

DO NOT TRY AND BOOK ON LINE We booked an afternoon trip on line in the morning, we arrived only to be told that they were fully booked! Their website diverts to a booking agent and the information isn't passed on until the next day...More

2  Thank Heather W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrewd101282, Manager at Lakes Supertours, responded to this reviewResponded 21 October 2015

Dear Sir, Thank you for this review, however since you did not go on a tour with Lakes Supertours we consider the review totally invalid. We see your point with reference to the booking and the time delay in booking on line with an agent...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2015 via mobile

Took two tours over two days. Took in panoramic views of much of this district. Both tours were well planned to cover as much as possible, even surprising us with the ruins of a Roman fort and a stone circle. Exceptional value.

1  Thank robyne l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2015

I had booked a half day trip from Windermere, and when I reached the place the next day, a woman (perhaps the main person) told me that the trip had been cancelled, and she cannot help it. After a lengthy argument with her, there was...More

3  Thank Pradeep H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrewd101282, Manager at Lakes Supertours, responded to this reviewResponded 11 August 2015

Dear Mr. Pradeep, Thank you for your review which we find totally without any truth whatsoever. We take all reviews seriously although we are having difficulty with this one. Let us remind you of what really happened. You actually booked a full day tour with...More

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Reviewed 7 August 2015

This day tour (Tour A) was amazing. Our guide managed well to take us through all the popular attractions. I must say that landscapes, lakes and surprise view were very beautiful. The journey through the newland pass is breath taking.

1  Thank Shaik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2015

This was my friend's first and only visit to England and the Lake District, so we booked different listed tours for two consecutive days only to find that once we were on the bus they were the same. We were very disappointed that we were...More

2  Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrewd101282, Manager at Lakes Supertours, responded to this reviewResponded 16 July 2015

Dear Margaret, Thank you for this review however we note some inaccuracies here. We actually provided you with the tours you booked in their entirety. If you did not realise at the time you booked the same tour twice then all we could do was...More

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Reviewed 19 June 2015

Went on tour F and it was brilliant. We got picked up from our hotel by Andy who was lovely friendly guy. Ian was our tour guide and he was great, friendly and informative and answered every question thrown at him by the other guests....More

1  Thank Estelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrewd101282, Manager at Lakes Supertours, responded to this reviewResponded 20 June 2015

Dear Estelle, Great review ; thank you for taking the time to write it. No doubt our Tour F the Rocky Mountain High Spectacular is one of the best tours in our tours list. We are really pleased you enjoyed your day out with us...More

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Reviewed 14 June 2015

Two of the six in our group had been to the Lake District for a total of 3 times and we never saw what we saw that day on Tour A. Andy (a playful guy) took our reservation and Ed was our guide. We had...More

Thank Sct508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrewd101282, Manager at Lakes Supertours, responded to this reviewResponded 17 June 2015

Dear Sir/Madam, Thank you for taking the time to write this review. We are really pleased you enjoyed your day out with us. Unfortunately we cannot predict in advance the behaviour of some passengers. We hope you will come with us again next time you...More

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Reviewed 9 June 2015 via mobile

Booked the tour pretty much last minute after looking online and seeing the reviews. From the outset Andy was friendly and informative, making the experience really pleasent for me and my family. Andy was engaging with each individual eventhough we were all from different heritage...More

Thank Uzair K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrewd101282, Manager at Lakes Supertours, responded to this reviewResponded 17 June 2015

Dear Mr/Ms. Uzair, Thank you for your very nice comments. We are pleased you enjoyed your day out with us. We look forward to your next trip with us when you next re visit the Lake District. again many thanks. Marie & Andy

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Reviewed 15 May 2015 via mobile

Having dithered around for a day trying to find our own way around The Lakes District, Supertours came to our rescue. We took Tour A & were impressed with Andy, our tour guide, as well as all the out of the way places we got...More

1  Thank Lois A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrewd101282, General Manager at Lakes Supertours, responded to this reviewResponded 29 May 2015

Dear Lois, A great review thank you, we are relieved we came and 'rescued' you. We were more than happy to be of service which is why we are here. You enjoyed your day out and that is important to us. We got you around...More

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Reviewed 13 May 2015

A great tour at a great price. The highlights advertised were Dove Cottage, Wordsworth Gardens, the boat ride across Windermere. My friend had come a long way for this and was eager to explore and experience anything that was to do with her favourite poet....More

Thank yourcoachmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrewd101282, General Manager at Lakes Supertours, responded to this reviewResponded 29 May 2015

Dear Sir/Madam, We are pleased that you have taken the time to write this review. The main subject of this review was seemingly about the driver on the day and not Supertours in general. (please see our other reviews.) We have spoken to this driver...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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