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Chuan Spa

1C Portland Place, London W1B 1JA, England
+44 20 7973 7550
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Review Highlights
Mixed Feelings

My friend & I booked the afternoon tea pamper session. So this meant a choice of massage/facial... read more

Reviewed 6 January 2017
1969tina71
,
London, United Kingdom
A little bit of R and R

Booked Tea therapy, which included one and half hour massage and facial plus full use of spa... read more

Reviewed 9 November 2016
jedi0072016
,
London, United Kingdom
Read all 62 reviews
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Offering a tranquil haven in the heart of London, Chuan Spa is London’s first hotel spa to incorporate ancient principles of Traditional Chinese Medicine (TCM) into its signature treatments, ambience and décor. Guests can relax in the vitality pool, salt-sauna and steam room before visiting the spa treatment area.
  • Excellent51%
  • Very good12%
  • Average17%
  • Poor14%
  • Terrible6%
Travellers talk about
Closed Now
All hours
Hours Today: 10:00 - 21:00
LOCATION
1C Portland Place, London W1B 1JA, England
Marylebone
CONTACT
Website
+44 20 7973 7550
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Reviews (62)
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1 - 10 of 59 reviews

Reviewed 6 January 2017

My friend & I booked the afternoon tea pamper session. So this meant a choice of massage/facial with full use of facilities and then afternoon tea in the langham hotel afterwards The changing rooms have plenty of towels & robes to help yourself and great...More

Thank 1969tina71
Reviewed 9 November 2016

Booked Tea therapy, which included one and half hour massage and facial plus full use of spa facilities ( pool, sauna, spa, steam, showers etc) and tea in the palm court in the Langham. Great service, relaxing as not busy like champneys spas. Therapists were...More

Thank jedi0072016
Reviewed 1 October 2016 via mobile

Went there with a friend yesterday as a treat to myself. Very disappointed of their facilities and treatments. Apart from reception area, the facilities are tired and need some uplifting job desperately, also the spa needs pay more attention to details. Little things like toilet...More

Thank Kkzzqqbb
langham08, Manager at Chuan Spa, responded to this reviewResponded 3 October 2016

Dear Kkzzqqbb, Thank you for taking the time to write a review. Please accept my sincerest apologies that you were disappointed with your visit to Chuan Spa. Amenities such as dental kits are available upon request and I am sorry this was not explained to...More

Reviewed 8 September 2016

Langham London is a beautiful hotel at the Langham Place London. The hotel team offers the best services in the industry. When we checked in, we asked the staff how to get to the spa from our room. She said it would be better for...More

Thank Ekintst
langham08, Manager at Chuan Spa, responded to this reviewResponded 13 September 2016

Dear Ekintst, Many thanks for taking the time to write a review. Please be assured we are investigating the points raised as it is very concerning that you didn't experience the high levels of service we expect provide. I would very much like to discuss...More

Reviewed 28 August 2016

I was treated to a facial at this Spa for my birthday and I thoroughly enjoyed it. The staff were very attentive and gave good advice without the hard sell. I actually purchased some products and I am very pleased with them. As I did...More

Thank Brenda C
Reviewed 16 July 2016 via mobile

Had the hour massage and 30 minute facial. Yakima, at least I think that is her name...if not, it is close, was excellent. The waiting area of the spa is a bit dated but they will soon be renovating and it is still very comfortable...More

Thank trueworldtraveler
Reviewed 8 June 2016 via mobile

I came here for my birthday with my mum last week and we had a lovely afternoon relaxing and being pampered. I booked in for the blossoming beauty treatment package (back massage and facial) and they managed to squeeze my mum in for a pedicure-she...More

1  Thank Kim D
Reviewed 9 May 2016 via mobile

Truly perfect. The whole experience was delightful. Highly recommend. Staff, facilities, treatments, location, all A*

4  Thank Spagirlaziza
Reviewed 9 April 2016

Next door to the 5 star Langham hotel (Europe's first Grand Hotel apparently) and situated near both Central London's Harley Street and Oxford Circus shopping areas, Chuan Spa is a great place to spend the whole day relaxing at. You may even meet the occasional...More

Thank HenryMA-A
Reviewed 29 March 2016

I was a temporary member of the gym here. Overall the spa is small. The is a swimming pool which looks fantastic but again is small. Several times over the month the showers and jacuzzi were broken. The staff do work hard to keep the...More

Thank Jaffame
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
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