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Laura Ashley

W1 256 Regent Street, London W1B 3AF, England
+44 20 7437 9760
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Review Highlights
Rubbish Quality

I thought that by buying from Laura Ashley, and paying more than double than Ikea, I would get... read more

Reviewed 1 week ago
Konstantinos B
Poor quality bag

I bought a leather handbag (on line) in January to use for work. I noticed after approximately six... read more

Reviewed 4 weeks ago
hmagbaker
,
Greater London, United Kingdom
Read all 75 reviews
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  • Excellent1%
  • Very good1%
  • Average2%
  • Poor5%
  • Terrible91%
1 week ago
“Rubbish Quality”
12 Mar 2018
“Laura Ashley tiles have nothing to do with Laura Ashley”
LOCATION
W1 256 Regent Street, London W1B 3AF, England
Soho
CONTACT
Website
+44 20 7437 9760
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1 - 10 of 72 reviews

Reviewed 1 week ago

I thought that by buying from Laura Ashley, and paying more than double than Ikea, I would get better quality. They daybed I got has slats that are so rough, they need sanding and every time the mattress touches down and moves or I lift...More

Thank Konstantinos B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I bought a leather handbag (on line) in January to use for work. I noticed after approximately six weeks of use that the stitching on the handle were coming undone. I contacted customer services who asked me to send pictures of the handle which I...More

Thank hmagbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

I bought Laura Ashley tiles last year and they are impossible to clean and developing cracks. Laura Ashley informed me this is nothing to do with them so I am now dealing with the manufacturer via the company that sold them. The fact that the...More

1  Thank reporterabc2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 6 March 2018

Super King Queensbury mattress from Laura Ashley We have this mattress - 18 months old...... dipping both sides..........I have to get up each morning to relieve back pain from mattress. I have slept on the sofa downstairs a few times - it feels lovely and...More

1  Thank Colette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018

I used to shop at Laura Ashley, both clothes and furniture, but never again. Some months ago I went into the Bromley branch to look at curtains but I found the staff very unhelpful and especially their attitude towards me, I distinctly felt they thought...More

2  Thank VulcanLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

Took an unwanted present for a refund in the Bath store. The assistant wrapped the refund card in the receipt & failed to inform me that it was only valid for 28 days!! I tried to use the card when it was ONE day out...More

1  Thank Marshmallow60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2018

Shocking product - 3 faulty king-size Alice beds delivered since May 2017 and the fact that customer services still have not been able to sort out the problem - even going so far as to pretend the technician examined the bed fully and met with...More

3  Thank Deepyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

My wife & I have shopped at Laura Ashley for many years, indeed every room in our home is adorned with Laura Ashley fabrics, curtains, wallpaper, lampshades, etc., therefore we had no hesitation in ordering their furniture - the Hudson range for our lounge and...More

4  Thank Lakesideduck2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2018 via mobile

Never shop here! I purchased a love seat armchair and, after a couple of weeks, decided to reverse the cushions to even out the wear and to keep the shape. Impossible because the cheapskates have put a large panel of plain linen fabric on the...More

1  Thank Suesue70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2017

Unfortunately I made the mistake of putting a delivery address that was incorrect and 23minutes after placing the order I phoned up LA customer services department to get it changed only to be told I couldn’t?! I have never known a company to do that,...More

1  Thank Rlforrest15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
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