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Imagine Blofield Heath

Certificate of Excellence
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Address: | Willow Farm, Norwich NR13 4RP, England
Phone Number:
+44 1603 712550
Website
Today
09:00 - 21:00
Open now
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Hours:
Wed - Fri 09:00 - 21:00
Sat - Tue 09:00 - 17:00

TripAdvisor Reviewer Highlights

Read all 104 reviews
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  • 62
    Excellent
  • 23
    Very good
  • 8
    Average
  • 6
    Poor
  • 5
    Terrible
Relaxing treat

I loved this experience and will definitely go again. It is very relaxing, friendly, clean and welcoming. The spa experience is great in every way. I was disappointed that there... read more

5 of 5 bubblesReviewed 14 February 2017
mo P
via mobile
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104 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Norwich, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 16 February 2017 via mobile

I booked an afternoon spa session here with 2 treatments - a manicure and pedicure for my daughter's 21st on 15 February. It took me ages to get through initially and when I did get through and booked the girl said ' see you on the 6th' which concerned me. I phoned back to check my booking and she had... More 

Helpful?
1 Thank lisahalls1
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 February 2017 via mobile

I loved this experience and will definitely go again. It is very relaxing, friendly, clean and welcoming. The spa experience is great in every way. I was disappointed that there were no contoured heated tiled relaxation beds but the ordinary relaxation beds and armchairs with footstools do suffice. I had what was supposed to be a half hour sensory massage... More 

Helpful?
1 Thank mo P
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 30 January 2017

I went to the spa for my birthday and choose to have the all day package that included 2 hours of treatments. The treatments were a dream and the treatments rooms were lovely. The only slight issues were that you could hear a lot of noise from outside which isn't what you need when trying to relax. The facilities are... More 

Helpful?
1 Thank cmtoussaint
2 reviews
5 of 5 bubbles Reviewed 22 January 2017 via mobile

Fab day of relaxation. We sat in the relaxation room and outside pod for quite some time, reading magazines and generally chilling out. Hot stone massage and mud serail were brilliant treatments. Staff were all very polite and attentive. Afternoon tea was the perfect addition to our day. All of it was delicious. I love how secluded the spa is.... More 

Helpful?
Thank mrssealick
Wymondham, United Kingdom
Level Contributor
33 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 4 January 2017

We visited Imagine Spa for an afternoon just after Christmas to relax after the mad hectic break. The facilities were lovely, garden pods especially, and we had a good couple of hours of relaxation. We both opted for the 30 minute hot stones massage too. The massage itself was excellent however I can only assume the room we were in... More 

Helpful?
4 Thank Codew2
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 December 2016 via mobile

I love this spa! The team are so friendly and helpful and the spa is very clean and well kept. I love the pods outside especially if you want to escape and unwind. Highly recommended.

Helpful?
1 Thank Lucy E
spamanager i, Manager at Imagine Blofield Heath, responded to this review

Thank you for your lovely review, we look forward to welcoming you back very soon! More 

Norfolk
Level Contributor
44 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 24 November 2016 via mobile

Not our first visit - have been quite a few times and our return indicates just how good it is! We've never found it anything other than spotlessly clean and tidy, the staff are always helpful and friendly. We love spending time relaxing in the garden pods - so peaceful, a perfect place to unwind and relax. Food is amazing... More 

Helpful?
Thank Lightning5
spamanager i, Manager at Imagine Blofield Heath, responded to this review

Thank you so much for your kind words, we always strive to keep our customer service levels at their highest to make sure that all of our customers have an enjoyable experience! We look forward to welcoming you back very soon! More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 20 October 2016 via mobile

Spa needs a really good clean. Windows, shelves, light fittings all dusty and dirty. Decor outdated and changing rooms smelt unpleasant as if they hadn't been cleaned in a while. Staff friendly enough, gardens nice and treatment rooms looked pleasant although we didn't have any actual treatments.

Helpful?
1 Thank Victoria C
spamanager i, Manager at Imagine Blofield Heath, responded to this review

Thank you for your feedback, we will feedback this information to the relevant teams. We hope that this has not deterred you from returning to our spa, we look forward to welcoming you back again very soon. More 

Norwich, United Kingdom
Level Contributor
53 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 17 September 2016

I have just had the best afternoon ever at the spa. Started with jacuzzis, sauna,steam room, relaxing pods, glass of prosecco ( yummy Adnams!) and amazing afternoon tea..cakes to die for. The management need to be very proud of their staff even providing dry slippers after a dip. The flotation bed is truly fantastic I fell fast a sleep.....just planning... More 

Helpful?
2 Thank ginny c
Suffolk, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 September 2016 via mobile

My partner booked us into a spa afternoon for our anniversary. We arrived a little early and they didn't seem to mind. We were taken into the changing rooms straight away and shown to our locker which had towel, dressing gown and slippers. We then had to fill out a form and select our food. We were asked what drink... More 

Helpful?
2 Thank Sarahlb23

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?