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Pitcher & Piano

The Lace Market High Pavement | The Unitarian Church, Nottingham NG1 1HN, England
+44 115 958 6081
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Review Highlights
Appalling Customer Service

Appalling customer service from Pitcher and Piano in Nottingham when had booked a table for 7... read more

Reviewed 24 July 2017
DaveH2603
,
Verwood, United Kingdom
Nice Pub Short Staffed

Beautiful pub however, waited over 20 minutes to be served, ignored. Got fed up of not being... read more

Reviewed 8 July 2017
Anna W
via mobile
Read all 163 reviews
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Overview
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With our fresh food, great cocktails and beer and excellent service, we're the perfect destination for any occasion!
  • Excellent48%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible5%
Travellers talk about
Open Now
All hours
Hours Today: 10:00 - 02:00
Suggested Duration: 2-3 hours
LOCATION
The Lace Market High Pavement | The Unitarian Church, Nottingham NG1 1HN, England
CONTACT
Website
+44 115 958 6081
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Reviews (163)
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1 - 10 of 156 reviews

Reviewed 24 July 2017

Appalling customer service from Pitcher and Piano in Nottingham when had booked a table for 7 people for my sons graduation dinner and they would let us in as we had my 16 year old daughter in the party and they dont let in under...More

Thank DaveH2603
Reviewed 8 July 2017 via mobile

Beautiful pub however, waited over 20 minutes to be served, ignored. Got fed up of not being acknowledged and not being served so we left. Not enough staff.

Thank Anna W
Reviewed 6 July 2017

Went with friends, unsure of what to expect and was blown away by the service. Our server (Ellie Gorski I think) was really helpful and hospitable, even helping my friend cater for her specific dietary requirements. Would highly recommend.

Thank Alexander C
Reviewed 18 June 2017 via mobile

Love this place but was really disappointed on our last visit, could not get served as only 3 bar staff in the main bar and only 1 in the outside bar. Unbelievable for a busy Saturday evening, what is the management thinking you will lose...More

Thank Anne H
Reviewed 5 June 2017 via mobile

The interior is really cool as it's inside an old church! Good for weekend drinks and food! Sunday roasts are also quite good!

Thank Tom A
Reviewed 11 May 2017

Called her for a few drinks with friends.... What a fantastic place, in an old church. Bags of atmospher, good music and a super selection of dinks. It's a bit on the price side but worth it.

Thank Gray W
Reviewed 1 May 2017 via mobile

This is a very cool place - developed from a large old church, it is a one-off venue. Great range of beers, cocktails and wines. Live music, outside seating as well as a huge range of inside areas. So unusual that visitors take photos of...More

Thank MauriceIH
Reviewed 16 April 2017

Had family meet up here on Sat 15th april 2017 for food & drinks - our family were here on holiday from Canada so wanted to meet somewhere nice & this place is - unfortunately the bookings manageress as she described herself was constantly informing...More

1  Thank CORTINA1600E
Reviewed 11 April 2017 via mobile

Came here with friends in the sunshine amazing outside location with great cocktails. It was busy but bar staff did a great job and service was swift.

Thank john t
Daniella Zara D, Guest Relations Manager at Pitcher & Piano, responded to this reviewResponded 18 April 2017

Hi there, Thank you for your review. We are always looking for ways to improve and we really appreciate your feedback. We are so pleased you enjoyed your visit! Please come and see us again soon. Kind regards, Pitcher and Piano Nottingham

Reviewed 9 April 2017 via mobile

The venue is fab, especially on a summer's day but the service is terrible. Every time I go I remember why I never stay for more than one drink. I know cocktails take a while to prepare but it is more that the staff have...More

Thank Siobhan N
Daniella Zara D, Guest Relations Manager at Pitcher & Piano, responded to this reviewResponded 18 April 2017

Hi there, Thank you for your review. We are always looking for ways to improve and we really appreciate your feedback. We are so sorry your visit wasn't the best, please come and see us again soon, I am certain your experience will be a...More

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