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Thermae Bath Spa

Hetling Pump Room Hot Bath Street | Hot Bath Street, Bath BA1 1SJ, England
+44 1225 331234
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Review Highlights
Not one of the best thermal baths in the world

I am a thermal bath junkie and have visited many hot springs and baths in all parts of the world... read more

Reviewed 2 days ago
Sue M
,
Wamuran, Queensland, Australia
via mobile
Water wasn't warm enough!

Very disappointing experience, the water in both of the pools was no where near warm enough, such... read more

Reviewed 2 days ago
joepeissel
,
Oxford, United Kingdom
Read all 6,552 reviews
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Overview
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Thermae Bath Spa is Britain's only natural thermal Spa and benefits from the warm, mineral-rich waters which the Celts and Romans enjoyed over 2,000 years ago. Located in the heart of the World Heritage city of Bath, Thermae is a remarkable combination of five historic buildings and the contemporary architecture of the New Royal Bath. Highlights include the open-air rooftop pool with wonderful views over the city of Bath, the flowing curves of the Minerva Bath, the multi-sensory Wellness Suite and a choice of over 50 spa treatments and packages.
  • Excellent46%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“roof top pool” (907 reviews)
“steam rooms” (2,226 reviews)
“twilight package” (512 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 9:30 PM
Suggested Duration: 2-3 hours
LOCATION
Hetling Pump Room Hot Bath Street | Hot Bath Street, Bath BA1 1SJ, England
CONTACT
Website
+44 1225 331234
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1 - 10 of 6,362 reviews

Reviewed 2 days ago via mobile

I am a thermal bath junkie and have visited many hot springs and baths in all parts of the world - but never in England! I had found out about it from a newspaper article in an Australian magazine two years ago and had promised...More

Thank Sue M
Reviewed 2 days ago

Very disappointing experience, the water in both of the pools was no where near warm enough, such that after about 10 minutes my partner and I had to get out of the pool because we were both shivering! This applied to both the indoor and...More

Thank joepeissel
Reviewed 2 days ago via mobile

We were in Bath for the weekend and tried to visit on the Friday evening only to be met with long queues as you are unable to book, so we went back early Saturday morning (be there before 8.30) and had a lovely time.

Thank Clarentel
Reviewed 2 days ago

We had a great day here, booked as a treat by my fiance. We both had treatments, hot stone massage and scrub with aromatherapy massage. Both were lovely, with excellent products used leaving us feeling relaxed and rejuvenated. The spa facilities were of a good...More

Thank Rena K
Reviewed 2 days ago

Although quite busy we managed to get straight in. Steam rooms were quite full but still managed to get in. Amazing views from the roof top pool although cold when you get out. Didn't have any treatments but will net time.

Thank PMB54
Reviewed 4 days ago via mobile

We visited the spa at about 4pm on a Friday afternoon and had to wait in the queue for an hour until we could get into the spa as only a certain amount of people are allowed in the spas at one time. If you...More

Thank TheYoungCouple2017
Reviewed 4 days ago via mobile

Had a great afternoon on a winters day. We booked this as an anniversary treat. We both had spa treatments; hot stones and deep tissue massage. They were both excellent, nice products used. The spa facilities are to a good standard, spread over several floors....More

1  Thank daliuniverse
Reviewed 4 days ago via mobile

This is one of those 'Must experience' things, being such a rare thing to find in this country. But after 1 visit, i really dont see why anyone would pay these prices to return. It was lovely to be in the rooftop bath. The water...More

Thank jade2508
ThermaeB, Manager at Thermae Bath Spa, responded to this reviewResponded 3 days ago

Thank you for your feedback. We are happy to hear that you enjoyed the Rooftop Pool, but we are sorry you were left feeling disappointed by some aspects of your visit. We respect your views on the price of entry and we try our best...More

Reviewed 4 days ago via mobile

We spent a lovely few hours here on a Monday morning in December relaxing on the roof terrace in the outdoor hot baths and was amazed at how much I enjoyed my time here. I’m usually someone very high strung and moving at a thousand...More

Thank Michael H
Reviewed 5 days ago via mobile

The spa situated in the town centre is popular and you can see why. The roof top pool being the major attraction - coupled with your standard steam, sauna, etc. Guests are provided with towel, rob and flip flops. There is plenty of locker and...More

Thank Peter T
ThermaeB, Manager at Thermae Bath Spa, responded to this reviewResponded 3 days ago

Thank you for your comments. We are glad to hear that you enjoyed your visit to Thermae Bath Spa, but apologise that you were disappointed by aspects of your experience. We fully accept that the spa can be busy at times. As a World Heritage...More

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Questions & Answers
Reachforstars
6 December 2017|
Answer
Response from Aradia84 | Reviewed this property |
It's always busy and touristic bit the place is big so that helps
1
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Helen J
2 December 2017|
AnswerShow all 4 answers
Response from Hakan S | Reviewed this property |
Hi, it may be well busy. Bath is very popular with its christmas downtown streets market and well crouded. I have been waiting on line for entrance more than 2 hours in mid November and with limitation of staying inside max... More
1
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Roots1985
13 October 2017|
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Response from jordan81990 | Reviewed this property |
We got to the spa at 10:45am and there was one person in the queue. We booked so didn’t have to join the line but it wasn’t busy!
0
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