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The Chocolate House

12 High Street, Dunster, Exmoor National Park TA24 6SG, England
+44 1643 821311
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Review Highlights
Expensive cup of hot water

Extremely disappointed , not acknowledged on arrival. Paid £5 for a large leaky pot of tea which... read more

Reviewed 19 March 2017
Deborah H
,
Minehead, United Kingdom
Cute !

We decided to call in for a hot chocolate . Which was delicious and didn't disappoint ! The shop... read more

Reviewed 23 December 2016
Sally S
via mobile
Read all 31 reviews
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The Chocolate House in Dunster is the home of Nutcombe Chocolates of Minehead. Come and visit us to buy handmade chocolates and a range of interesting gifts. Our cosy cafe is the idea place to indulge yourself with hot chocolates, teas, coffees and cold drinks and ice creams, not to mention home made cakes!
  • Excellent76%
  • Very good12%
  • Average0%
  • Poor6%
  • Terrible6%
23 Dec 2016
“Cute ! ”
12 Sep 2016
“Another hidden gem in Dunster”
LOCATION
12 High Street, Dunster, Exmoor National Park TA24 6SG, England
CONTACT
Website
+44 1643 821311
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Reviews (31)
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1 - 10 of 30 reviews

Reviewed 19 March 2017

Extremely disappointed , not acknowledged on arrival. Paid £5 for a large leaky pot of tea which was effectively a pot of hot water. Wished I had spoken up at the time but will definitely not be returning.

Thank Deborah H
Reviewed 23 December 2016 via mobile

We decided to call in for a hot chocolate . Which was delicious and didn't disappoint ! The shop is quite small and it's a general gift shop as well as selling gorgeous looking chocolates .The cafe area is very small .The lady who served...More

1  Thank Sally S
Reviewed 23 October 2016 via mobile

We had intended to stop in the cafe but maybe it was because there was nobody in there but we didn't feel very welcome so had a quick look around the shop and left. It was quite expensive so we didn't buy anything.

Thank daydreamer135
Wendelinn W, Owner at The Chocolate House, responded to this reviewResponded 25 October 2016

I am sorry you did not feel welcome or find what you were looking for at the Chocolate House. I trust another shop in the village suited you better.

Reviewed 12 September 2016

Popped in for a look around and was impressed by the array of chocolate on display and the chocolate fountain with skewers of fresh fruit and marshmallows to chose from. A tempting little cafe at the back of the shop so decided to stop for...More

Thank WhereU2
Wendelinn W, Owner at The Chocolate House, responded to this reviewResponded 26 October 2016

Thank you for your review. You highlighted exactly what we do - good coffee and handmade chocolates with assorted trimmings.

Reviewed 20 August 2016 via mobile

After reading about the chocolate house I had high hopes for it, we braved a huge downpour and I have to say it wasn't worth it. The 2 staff members I spoke to hadn't a clue which chocolate was which, half the selection was unavailable...More

Thank Anna L
Wendelinn W, Owner at The Chocolate House, responded to this reviewResponded 26 October 2016

I am sorry you were disappointed. Part of the problem was a trip to The Chocolate House in the heat of the summer - despite the pouring rain, which I promise had nothing to do with me. The staff you spoke to were brand new...More

Reviewed 12 November 2015 via mobile

Took two 13 year old in for a coffee and snack and watched the 2 ladies spoil them rotten, the kids had hot chocolate with whipped cream that came with marsh mallows and chocolate buttons, all had sandwiches to order that came with complimentary tossed...More

1  Thank Themightyelf
Wendelinn W, Owner at The Chocolate House, responded to this reviewResponded 26 October 2016

Thank you for your review. I remember the occasion. It is easy to serve customers who appreciate what you have to offer. The girls were delightful and you are welcome back any time!

Reviewed 12 September 2015

Not quite what we were expecting. Thought there would be evidence of chocolate making on the premises but obviously brought in goodies. There was a chocolate fountain but not sure what you would do with hot, runny chocolate to take away. There was a small...More

Thank calnor
Wendelinn W, Owner at The Chocolate House, responded to this reviewResponded 26 October 2016

We have tried making chocolates on site before and have toyed with the idea of doing so again. The chocolates are currently hand made in a small factory in Minehead. Given the variety of molds and products, storage is an issue. The machinery is large...More

Reviewed 29 August 2015

Visited during our day exploring Dunster Castle. The prices of tea and drinks were a lot more reasonable compared to the castle cafes. We loved the tea and milkshakes so much that we decided to revisit the next day!

Thank TomS03
Reviewed 10 April 2015 via mobile

A chocoholics dream! Wide variety of different chocolate types in all manner of different shapes and sizes, amazing home made honey comb and a chocolate fountain ready to go too! You won't leave empty handed!

1  Thank Avcakeneatit
Reviewed 19 February 2015

Whilst staying in dunster I entered this wonderful shop.everything chocolatey and nice.step in you won't leave empty handed.an aladins cave of lovely hand made chocolates.

2  Thank carole j
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